Used GMC Acadia for sale near Crosspointe, VA

This was hands down the best car-buying experience I’ve had in all my years. I’ve purchased vehicles from Mercedes, BMW, Acura, Jeep — you name it — and none of them came close to the level of professionalism, honesty, and hospitality I received at Koons GMC in Vienna, VA. The deal they offered was so incredible that I traveled all the way from New Jersey by Amtrak to Virginia. I’ll admit, I was skeptical at first because many dealerships pull bait-and-switch tactics. But not here. Saleam (Sales), Sait (Sales Manager), and Isabella (Finance) all confirmed the deal ahead of time and honored exactly what was promised. When I arrived just after opening at 9 AM, Sales was still in a meeting, but I was greeted respectfully right at the door. Saleam was paged, and the process began immediately. She welcomed me warmly, gave me a brief tour of the dealership—including the much-needed coffee lounge—and handled all the paperwork, insurance details, and my Costco rebate flawlessly. Sales Manager Sait was exceptional. He thanked me personally for my business — something I’ve never experienced from a sales manager at any dealership in the past. He even told me to call him anytime if I had questions or concerns. That level of care is rare. My experience was elevated even further by Finance Manager Isabella. Her energy was absolutely to the moon. She helped close the best deal I could find anywhere in the NY/NJ/CT tri-state area and the entire DMV region. She offered an unbeatable protection package at a discount, covering dents and mileage, and explained everything clearly and thoroughly. She also respected my time, wrapping up the paperwork quickly since she knew I had a four-hour trip back home. I cannot recommend this dealership enough. If you’re reading this review, do yourself a favor and consider Koons GMC in Vienna. I would happily send any of my friends, family, or colleagues here. They’ve earned a lifelong customer.

great styling and interior. nice features and acceptable performance. overall my Denali is a superior product to similar vehicles. I would recommend this GMC Acadia.

The planning ahead and the attention to detail in the early stages of this purchase made the final paperwork and completing the purchase easy and quick. I drove from Greensboro NC, 4.5 hours away to purchase the truck. The truck and all the details were ready, I was promptly taken care of and out the door in about an hour. Had to be the easiest and fastest vehicle purchases I have ever done. Completely satisfied, and happy I chose to do business at Joyce Koons GMC. Hats off to all the team that helped make this happen.

I love my Acadia Denali. It is fully loaded with anything you can think of.I love the V6 engine and how smooth it drives and rides

I sold my car to Jim Coleman Toyota, and I had a fantastic experience! Salesperson Jonathan Wear was very professional and efficient throughout the whole process. He helped and assisted me in the sale while showing flexibility with the terms of our contract, speeding up the payment to accommodate my needs. Jonathan went the extra mile by bringing me the check in person the same day. Thank you, Jonathan, for making my sale such a pleasant experience and for your attentiveness to my special needs. I would definitely go back to Jim Coleman Toyota!

I have owned my Acadia just under one year. It is quiet, stylish, has an easy and very effective infotainment system, owns five star safety and shows every indication of being as reliable as the Yukon I owned for 20 years. This Suv will go to 60 mph in about 6.0 seconds flat. It has 20 inch wheels and tires and will turn better and stop faster than most every Suv. I have front and rear heated seats, cooled seats, a sunroof, memory settings and this is only an SLT. My gas mileage routinely exceeds EPA (with AWD). Driving from Milwaukee to Chicago, I averaged 29.8 MPG at 75 mph. EPA is 26 MPG at 65 mph. I truly LOVE that Car and Driver rates this SUV near the bottom. Better for me. I have the Home Run. The OWNERS of the GMC Acadia rate this SUV higher than Highlander Palisade, Explorer, Telluride and all the rest. Count me among them. FYI, not a GM employee, just a happy customer.

hello to whom it may concern i recently brought a vehicle from sheehy ford an must say i have never gotton a better car buying experience in my life sales accssociate john gibson is the best this guy should definitely be reccognized an awarded for his out standing customer service an 100% honesty about selling cars his knowlege of vehicles was impressive i was so well impressed with him i brought too cars in one day definitley will be back soon again thanks to john for such a great experienec

Just purchased this vehicle a little over a month ago. Love the ride, the comfort of the seats, and, the body style. My only complaint is that it drifts to the right and the steering wheel is several degrees to the left after two trips to the dealer where we purchased it. I will probably have to pay to take it to a known, excellent alignment shop.

This weekend, I had the incredible opportunity to purchase a car from my long-time friend and his amazing team at District Auto Group. Working with Amir and Moe to acquire my 2021 Infiniti Q50 was truly a blessing. From the moment I stepped through the door, I was greeted with a warmth and hospitality that made my son Joshua and me feel like part of the family. I must say it was the best experience I've ever had. Amir and his team went above and beyond to ensure that I found the perfect car. They listened to my wants and needs, answered all of my questions, and helped me find a car that I absolutely love. The entire process was seamless and stress-free, thanks to their expertise and professionalism. Walking out of District Auto Group with my new car felt like a dream come true. Not only did I drive away with a fantastic vehicle, but I also gained an extended family in Amir and his team. Their genuine care and dedication to their customers shine through in every interaction. I can't recommend them enough to anyone in the market for a new car. If I could give 100 stars I would!!! Thank you for providing me with such an exceptional experience! 🤗

As we age, our reaction time may become slower. This vehicle is loaded with features that make me a safer driver. It connects wirelessly with my iPhone for hands-free Apple CarPlay. Love that! And the Acadia is a dream to drive. It’s the perfect size for me and my family

My problem was with the AI contact point at King. Stupid me, I thought Olivia King was a person, and I emailed "her" several times with requests. Before I went in, cars.com asked me to review "her" and the email included a photo of a woman, again making me think I was dealing with a human. When I went in, I asked to speak with her, and was finally told she didn't exist. But was I embarrassed and did I feel stupid! It was very deceptive. And this is not how you want a customer to feel when you're selling something. You need to make it clear up front that the email contact is an AI contact, and any salesperson will be there to help at appointment time. Other than that, it was a good experience. King even allowed the car to be driven 33 miles to my mechanic for an inspection. That's extraordinary. The car was in good shape, and we closed after returning from the inspection.

Got it for the ride ,comfort,great gas mileage on trips,can do a 750 mile trip and not be warn out from the ride.Can carry a lot of stuff .All the different options are great

Shaky experience. Very slow response and lack of communication from my service rep, but the service manager ensured that it was a pleasant experience. All of the employees were pleasant and professional.

Bought a demo car . The Acadia has been great . Wife’s car . She likes it . Roomy and good gas mileage . Would also make a great road trip vehicle if I didn’t have a full size Ram .

This was the best car buying experience I have had. I have bought 3 used cars within this last year and I also bought one in 2022. I ended up at Auto Trademark because my 22-year-old Honda Accord was kaput. Auto trademark was a relaxed environment from the start. We test drove the 2013 BMW 535i drive with the sports package. We liked it but the A/C on passenger vent didn’t seem cool enough. Z offered to get that checked out and fixed. They also said we could but use a check from my HELOC, no high-pressure sales job for warranties or financing (which adds hours to the transaction and makes you feel exhausted). When I picked up the car after they fixed the A/C, I asked why this particular car had no floor mats (which they noted right away at the test drive), Farhan said they had wondered that too, and immediately offered to order replacement mats. I was thrilled. It was such a good experience and the price was reasonable. I’ll note that I didn’t negotiate, and the posted price on CarGurus was the $1,000 less than what I was charged because they note in the ad that it is listed assuming a military discount. But I had read that in the ad, so it was OK for me. I would recommend this auto dealership to anyone who is in the market for a nice used car and wants a positive buying experience.

Bought it from my sister. Best vehicle I've owned. Very comfortable and has plenty of power. Love it. It's like anything else you own, regular care & maintenance goes a long way.

This is our 2nd new vehicle purchase from Phil at Jerry?s Ford. Great experience both times. Highly recommend purchasing vehicle from him. The parking lot is a bit crazy but large selection of vehicles.

I purchased the 2020 Acadia SLT new, I love my SUV, the ride is so smooth and the Bose system is killer, definitely a sharp looking SUV.One thing I would add is side interior cargo lights, the overhead light is not enough, other than that it's perfect and the dealership Delray Buick GMC those guys are awesome they take great care of my SUV.

I had the best time at Auto Imports Center. Anthony was friendly, professional and very knowledgeable about cars and finances. My son got the best 18th birthday gift, his 1st ever car. I will surely come back for my next car. Thank you. Keep up the good work and Merry Christmas!!!

Its a decent car, but on a car frame. I had a GMC Envoy a truck frame SUV and it was so much nicer to sit higher than the sedans and baby SUVs on the road. Doe have nice accelerations and mileage tho.

Jason at Fitzgerald Buick is always so helpful to us. They are always upfront with us and work hard to help us get the best deal. We will continue to go back anytime we need another vehicle and will definitely refer friends and family to them.

traded in my 2013 buick enclave for this 2023 gmc acadia. i think the ride is a little better , fuel mileage is better over all comfort is great. Ed at Patriot Buick GMC was great in explaining all its features.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

Jonathan and Kahn were amazing. As always at Lake City GMC no pressure, very relaxed buying experience. Love my Acadia so much that this is my 4 th one.

Patriot Auto Group – Stafford, VA I had a very positive experience with Patriot Auto Group in Stafford, Virginia. The team demonstrated a high level of professionalism, transparency, and customer service throughout the entire process. They were knowledgeable, responsive, and took the time to clearly explain all details, ensuring a smooth and efficient transaction. I appreciate their honesty and commitment to customer satisfaction. I would confidently recommend Patriot Auto Group to anyone seeking a reliable and professional automotive dealership.

I've had mine for 4 years 2016 SLT ,traded my wife's Hyundai Santa Fe for a caddy srx which I drive as well as a 2018 GMC 1500. The Acadia has been super reliable .knock on wood.. just basic maintenance

they responded quickly and I purchased the car I had to wait for it but worth the wait shout out to Craig and Haseeb for helping me I would buy from them again even though I was 4 hours away. My trust is a hard thing to earn but they did. I appreciate everybody at the dealership.

Very satisfied with my Acadia. There are a lot of electronic features that took time to get used to, like transmission by button, but now it is second nature. I can park this SUV in the garage and still transport 6 adult people very comfortably.

The team at Carmax Gaithersburg was amazing! So appreciate their patience, attentiveness, and professionalism! Great job!

I got my Acadia AT4 used. I was attracted it for its rugged look and it is fully loaded. I was downsizing from a Traverse and this one fit the bill. I love all the safety features, the way it drives, and the power from the V6 engine. It also includes Android Auto, which I use all the time. I was able to transfer my OnStar plan to this as well and am totally happy with my purchase!

very nice place had friendly staff who wasn't overly pushy with the sales pitch.

This vehicle is exactly what my family of 7 was in need of. The great price sealed the deal. We couldn't be more satisfied with this purchase

What a pleasant experience. My first time financing a vehicle. When going to initially look at the vehicle, I discovered a few issues. Obviously no used car is going to be perfect, nor was I expecting it to be. They told me to come back the next day and the issues would be fixed. I came back and they did in fact fix the car. They are willing to and have went above and beyond.

Bought 2012 in 2021. I have put 18,000 miles on it. Had to do brakes, CV joint, and the thermostat. Otherwise, it runs very good.

Love this Denali 2019 Acadia. Bought in 2018 with a large Houston Dealer Discount (22%). Replaced 1 Battery under Factory warranty and the common Park/Assist malfunction repaired under 3rd Party Warranty ($1200+) in 2023. Smooth ride, V-6 @ 24-26 mpg highway/16-17 mpg town driving. Thermostat only other repair/replacement.

Best car buying experience by far. Will refer everyone to this dealership moving forward. Thanks!

I bought the Denali back in October and I love everything about it, all the features and creature comforts and i especially love the styling, both in and out, all the shiny chrome and satin metal! I bought this because I love how big it is and I needed something to haul things around and it works perfectly. I did a lot of research on this vehicle before I purchased, I especially did an in-depth look at the reliability because it's a GM product and I must say that this vehicle is known to have AC troubles and that was the case with mine and since it's winter i haven't gotten that done yet but I will in the spring, but I went into this knowing it was a possibility so I'm not too bummed out about it and I took that risk, other than that the reliability has been solid no issues and mine has 60k miles! I also compared the Buick Enclave and Chevy Traverse because I know they're very similar but I liked this the most.