The dealership was very responsive in reaching out to me about a used car I had inquired about. They set up a time to come see the vehicle the next day and were very flexible in seeing me close to closing time. Overall the dealership was ok, but the used car building definitely was not as nice as the Buick GMC dealership building. Overall they were quick with responses and although I didn't buy a car through them, they assisted me well in all my questions.
The professionalism, integrity and friendliness of Frank, Len and Brett can't be beat. Everything they do is in the customer's best interest. They truly cared that I was selecting the car that best fit my needs. I trust them completely and would recommend them to anyone looking for a used car. This is how a dealership should be run. A great experience.
Took a chance and drove 80+ miles to check out what was rated a "great deal" on a 2010 Nissan Cube. Owners Alan and Joyce are awesome. Gave me a better deal than what was listed. Best car buying experience ever.
Great people at this dealership. Just wished they took car of their cars more. Bought a 2007 Jeep Liberty and in 4 days my powersteering went out. Now within a month now i have something going on in my reer. Constant sqeaking and Scrapping sounds. These cars sit for a long time and dont get moved very often. So they just catch rust.
Blair does not stand by the vehicle he sold me. The transmission needed repairing, and he said everything else was fine. I've had check engine light after check engine light. Failed sensors. The transmission after his friend's rebuild shifts like crap. Tried to get help under his 6 month guarantee on the transmission, but he told me not to contact his friend. He did everything he could to prevent me signing up for additional warranties. When I contact him for help he says it's an as-is sale and i'm SOL outta luck.
Easiest car buying experience, that I have had, in recent memory. I picked the car out online, and called to make a deal on it. We agreed, and when I arrived, everything was printed up, and ready for me to go. Thanks so much guys. I will definitely be doing business in the future, and recommend to my family and friends!! :)
I made a great deal on a 2003 ford escape, had the vehicle checked out good by my mechanic
delivery on Saturday I drove the escape to steamboat that day and drove back on Sunday On Sunday afternoon i tried to start the Escape ,it would not start . I called Midtown on Monday morning, talked to Alan he said he would send a truck to get my car,Turns out the engine had seized, I knew i had bought the vehicle as is ,and knew i was looking at a bill of $2000 plus. .Alan told me" not to worry he would help me:. MIDTOWN PAID FOR A NEW REBUILT MOTOR AND INSTALLED IT FREE OF CHARGE..UNBELIEVABLE SERVICE. I still cannot believe they didn't charge me a penny, they didn't even know me and did this .Thank you Midtown..
We passed this dealer on the way to Lithia Ford, saw some trucks out in front and flipped a u-turn and went back. We had been to Lithia Ford the day before and had a truck in mind. The truck was priced very nicely at Lithia Ford but it was underwear model and higher-priced than we really wanted to pay. At image, we found the perfect truck for us and Matt, the salesman was extremely knowledgeable about trucks, especially fords. We found a truck that we wanted at a fair price, the process could not have been easier, we test drove our truck did some research, checked out the Carfax, and made a very easy purchase. Matt had all the paperwork done fast and accurately.
Brian Harris is the best place to buy a vehicle from they are friendly and work their butts off to getbyou the best deal. They go above and beyond to get you into a new car or truck. I recommend them to everyone I know that is looking to buy.
Fast, friendly, and efficient, best car buying experience of my life. They were up front about everything and worked hard to get me exactly what I wanted. Great place, great people.
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