Used 2023 GMC Terrain for sale near Melvindale, MI

EXCELLENT service. Showroom and Service Dept staff are always friendly, professional, polite, and very helpful in addressing our questions and concerns. We have dealt with Causley for many years, and their excellent service is what brings us back.

We are very happy with our Terrain Denali. Our first choice was the 2023 Lincoln Corsair 1a but there are no in inventory. The Terrain Denali was 1b. Great styling exterior and interior

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

What a great dealer experience i had in Down Town Detroit. I just went to look, and wound up purchasing, so beware window shoppers, you have been warned !!!

Always a good experience at this dealership. 10/10 recommend for buying new or used, and the service dept is top notch!

Kayla, our sales rep was very helpful and thoughtful On the very first day, we stepped into the office. We really appreciate your customer service. she and her whole staff was working very hard to tend to the customers and Christian completed our sale the next day so cool Great job you guys. Thanks so much. Really appreciate it.

Chris Zeppa was my salesman. I found him professional, friendly, knowledgeable, and helpful. I recommend this dealership.

In all the years I've been buying cars, I've never had such a pleasant experience. Mark was kind and took time to explain everything and worked with me to get the vehicle I wanted. He was very patient and also provided much laughter easing my tension. I would definitely recommend him and James Martin Chevrolet to anyone interested in buying a car.

Jason helped us from start to finish. He was confident, knowledgeable and supportive. He did all this with a great sense of humor and personality! My wife Rosie and myself could not be more pleased with our experience.

Scott Just listened to what I needed and got me just that. Made the purchasing process easy, exciting, and explained everything. Second time purchasing a vehicle here and from Scott. I will not go to anyone else because I know he will never steer me wrong. Thanks Scott your the best!

Very good only complaint was it took so long left w/new plate & new battery

I was able to get an oil change as a walk in at this facility. I had a scheduled appointment with another facility and they still couldn't get me in for two hours. Causley was very friendly and accommodating.

We moved to Livonia a few months ago, and when it was time for service on my CRV, I wanted to find an honest Honda dealer--one that wouldn't tack on unnecessary services like a previous dealership did or take advantage of my lack of knowledge about cars. I was impressed with Suburban Honda of Farmington Hills from the start. When I discovered I had a scheduling conflict, Sandra (the employee who handles appointments) quickly accommodated me by finding a time later the same day. She was friendly and helpful. Bob Spurgeon, the director who was in charge of my service, was professional and polite. I explained to him that I wanted just an oil change and tires rotated, and that is exactly what was done, with no attempts to tack on any other services or superfluous charges that my husband and I have encountered in some places. Mr. Spurgeon seated us in his office to complete the work order and conversed with us in an amiable way before he showed us to the waiting room. We had been told that the entire appointment might take 1-1/2 hours, which includes a car wash, but it took just a little over a half hour for them to finish the work. The bill matched the estimate we had been given, with no suggestion that any "problems" exist that need attention. The only suggestion I could make is for the person who changes the oil to ask whether or not the owner wants the Oil % indicator to remain on the dash rather than be eliminated. I had to call the dealership later to find out how to shut it off. I didn't want that big Oil Can image to stay on the screen, but I couldn't find clear directions on how to delete it. They did offer to do it for me the next time I am near the dealership if I had any problem with the directions. (I am an elderly female.) At this point, I highly recommend this dealership for the friendly, professional way the employees treat the customer and the efficient way they do the work. We weren't sure where to find a good, honest dealership in this area, but from all indications, I think Suburban Honda is one that is fair and shows personal interest in the customer.

Service was very good. Large repair. Advisor stayed in contact with me often. My vehicle was at dealership overnight.

George did a great job. Needed a mirror replaced on my GMC 2500HD after a wildlife collision. George was on top of my claim the entire time and expedited the service.

The salesman really worked hard to get me a good deal and in the time frame I needed. It was obvious they really wanted my business.

Super people who made the buying experience a joy. Go there, they’ll take care of you.

Rick was terrific, very helpful even though we didn’t find exactly what we were looking for. He gave us a number of great options to choose from.

We have been buying cars from Willard Shell for many years. He always gives us the best service. The service department and collision center are amazing too!