Used GMC Terrain SLE for sale near Parma, OH

On this visit I felt there was something lacking in customer service. Even though I was waiting at the dealership, I had no personal contact with the service department other than when I checked in. Everything was electronic. I have always like the personal service I received at Ken Ganley Mentor, but it was missing at this visit. I was at the dealership from 9am to 330pm with no one giving me an update. I was very upset with the lack of person to person interaction. I hope they change this electronic notification idea because nothing makes a customer feel appreciated more than a little face to face communication.

I have had this car 5 years 90000 km. No problems so far, it has been exceptionally good. The only money I have spent is gas and oil changes. I. Would buy another one

Excellent salesman, very knowledgeable about the car I was looking at. Answered all my questions.

We purchased the Denali Terrain 2023. The car is great. I have had four knee surgeries and needed a car to get in and out easily and comfort seating. The controls for adjusting the seat just the way you like are great. I am troubled also by back problems and totally love the heated seat when needed. Sometimes I just want to ride around and turn the heat on and adjust seat so my back feels better. The different controls and are numerous. I love the safety control warnings and info with traffic. The screen is fabulous and helps so much. When ever I park I like to drive in and park and then hold on brake put it in reverse so the screen then comes on and shows how I parked. I like the levers in cargo area for putting seats down and also like how flat they sit. Plenty of room. The back seat is roomy even when person in front is back. Enjoy being up higher than a vehicle. I feel I can see more and it also makes me feel safer. The Terrain looks beautiful and love all the chrome in front. The car seems bumpy but not as bad as our last. The roads are in rough shape here. It has a lot of pick-up my husband demonstrated that to me and he wont be doing that again unless it is necessary. It is a turbo 4 cylinder and can not believe the power you feel. All in all Iove the car and getting good mileage. Purchased car from Boucher in Waukesha. They were not pushy. Explained everything in detail and were very fair. Great place to purchase!

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

I fell in love with my GMC Terrain when I test drove it and have not lost that loving feeling! I have received tons of compliments on it.

Very professional service. Easy process from start to finish. No pressure during entire time from online questions to test drive to purchase. Well done Autonation Ford.

We are very happy with our Terrain Denali. Our first choice was the 2023 Lincoln Corsair 1a but there are no in inventory. The Terrain Denali was 1b. Great styling exterior and interior

As usual, Kelly Buchner was there as I entered the service area. I have been getting my service with her for many years.She takes very good care of me and my car.

I brought this truck in 2019. I kept taking it back to the dealership to get tweaked several times. Once it was figured out, never got any problems ever again. A little weak on the power side, but, other than that, its a magnificent vehicle. A total work horse. Great on gas. It is totally worth it.

I went in to Spitzer Motor city on Brookpark to buy a used car and they surpassed all my expectations. Tony Nemmi was my sales person and was knowledgeable and patient. The sales manager Bob Paradise personally came over and thanked me for my business. The finance manager Jessie made sure I understood all of my own decisions. "WOW"

25 000 miles on it so far No issues at all Power is fine Bluetooth is terrible Memory seats need work Lumbar is a bad design

Was nice and understanding and easy to talk to while giving us good ideas and suggestions also provide water and snacks during the process also gave us a good deal

I had my 2020 Terrain for 5 years before I had any major issues out of it. My brake booster needed replaced. After about a month of it being out the shop someone hit and totaled it. Very sad day. I love my Terrain

I have bought all my cars from Franco Casalinova! He is the best car salesman out there!!

Great vehicle, 65,000 miles and not a single issue, hoping to get atleast another 100k miles out of it. Extremely reliable. A family member of mine bought a Honda that broke down at 16,000 miles and got stranded. Would absolutely recommend a 2018+ terrain

Went for an oil change and the service technician recognized right away that I had a couple of recalls that needed to be taken care of. Offered to do them that day but I was pressed for time and scheduled another time to have them taken care of. I was very appreciative.

I Love my experience would do it again and would recommend more people to the dealership

Estamos muito felizes com nosso carro muito confortável muita seguro . Dar confiança ao motorista espaço bom para minha família eu minha esposa e dois filhos

I got a fair deal on a recent purchase. Working with Eric was a pleasure. I would shop there again.

I leased this car before deciding to buy. Its a reliable vehicle and I have never had any break downs since I have had it.. just regular matenance

Amazing experience. I had an outstanding time at this dealership. This is a small car dealership , and the atmosphere here is much more pleasant than in other, more modern places. No one puts pressure on the buyers , and every customer is treated attentively . Matt Harteis , the sales associate who helped me, went above and beyond to make the entire process smooth and stress-free. He worked hard to get me approved for financing and explained everything clearly along the way. His professionalism, honesty, and genuinely friendly attitude made a huge difference. If you're looking for great customer service and a team that truly cares, definitely ask for Matt. I couldn't be happier with my experience. Highly recommended!!! Thanks again

I really enjoy the Terrain. Traded in our beloved Mercedes R350. It was dream to driving on the highway. Our list for new vehicle was easy to get in and out without climbing up or down. No leather seats, hate leather seats, panoramic roof, engine power, get up and go, some luxurious in the vehicle, an easy info console. Before we took a test drive, we did our following tests. How easy to get in and out of the vehicles, leg space (our son is 6'4"). Only wanted two row seating, comfort seating. We checked all other makes. Spend awhile day going from different Dealerships of different makes and models. Didn't want to speak to car salesman, just let us do our preliminary test, on different makes and models. Then we look at the warranties. Finally took take a test drive. Was blown away at the get up and go of the Terrain, pleasantly surprised at the safety features and options it comes with. After almost a month, trips outside the city to the mountains and back. We are really happy with the purchase of the Terrain. Seven years warranty bumper to bumper, ten years on the powertrain. The true fuel economy really surprised me, it doesn't bother me that I have use 91 fuel because of the 2 liter engine. Had to use it on the Mercedes so no change there.

Great people. I'm in the process of deciding which vehicle I want to purchase. You could do none worse.

Taking it on road trip Oklahoma to Key West Florida w/ stopover in Tennessee. I am getting 30 mpg running 75 mph. It handled like a dream going through Smokie mt. I was getting 32 mpg there. I like the ride on the interstates & I love the adaptive cruise control.

Ultimately I Am Satisfied With The Service.. Got Me In The Car I Wanted And I?m Excited About it? Would Definitely Recommend Anybody To Get A Car From Ganley?

Our 2021 Terrain SLT is really a nice auto. Gets great 30 MPG approximately, But, 0 to 60 is lacking horsepower. Great Little highway auto. Comfortable.....

I refer friends and family to Camden Ries at the Buick store in Akron every chance I get. He is so pleasant and very knowledgeable. Wonderful experience working with this young man.

A couple of years ago, I brought my Buick here for service after a disappointing experience at the dealership where I originally purchased it. The service team at Nick Abraham was incredibly kind and welcoming, which really stood out to me. Today, I returned to buy a new Buick and had another great experience. Reed was especially helpful and kind throughout the entire process. He really listened to what I wanted, and the whole experience was smooth and stress-free. I’ll definitely be coming back when it’s time for my next vehicle!

Was very efficient on letting me drop off car in the morning and it was done within 2 hrs! They also washed my car!! Will be back!!!

I bought my GMC from Ferguson GMC Superstore in Broken Arrow. I love this car it’s roomy and comfortable. I will definitely be being this car again. It gets great gas mileage.

Best in a long time, quick and very Professional, my Representative was very Pleasant! I'll be back and buy another othis coming year, 2026

Thank you Lambert Buick GMC, Inc. for an incredible experience purchasing a car! We went to Ford, Toyota and Honda dealers and left with such disappointment in the quality, the prices and the negative experience. What a total difference we felt when we walked into Lambert - rare customer service (highest level), personable, easy to work with, and who knew Buicks were so beautiful, reliable, great price and attention to detail! Thank you for making us feel great about our purchase ~ we will be a lifetime fan and will pass along our recommendations to anyone who is looking to purchase a vehicle!

Bought a new closeout 2025 Sierra for thousands less than I had been seeing elsewhere . No tricks. No gimmicks. No add ons . Trade in price was high as well . Dealt with Travis Steyers .