Used GMC Terrain for sale near Almont, MI

If you're like me, taking your car for service is right up there with going to the dentist. At BMW of Rochester Hills the team works above and beyond to make the process easy.  I'm not an easy customer, I blow in and out of the service depart like it's a pit stop at Detroit Grand Prix. Tonight I realized I had forgotten to grab my spare house key. My service advisor had ask me earlier that morning, "do you need any of these keys" and I said 'no' thinking I had a spare.  Not so and now, after normal business hours, I was locked out of my home. Perplexed as to if I call a locksmith, a local hotel or a friend for a night on their sofa... I contacted BMW of Rochester Hills via social media to let them know of my precarious situation. Within minutes they had contacted me back, circled the wagons and found a solution.  Not only did they rise far beyond expectations, later that evening they proactively reached out to confirm I had made it home safely.  That is customer service! The team at BMW of Rochester Hills recognizes that completing a transaction (be it sales or service) isn't the end but part of the process of building a long term relationship with a customer.  They are truly committed to delivering top notch service and genuinely care that your needs are addressed.  While I don't suggested you lock yourself out of your home to test the validity of my recommendation, I would highly recommend BMW of Rochester Hills, if you are looking for an organization that values you as a customer.

We traded in our 2019 Buick Encore for this Terrain. Let's just say WOW on the room and comfort. We travel back and forth from NC to Ohio as family lives in both States. Well the Encore was nice on gas but not comfortable on long trips at all. This has great leg room (heated seats (both back and bottom) and this is a game changer for me with my arthritis. The cameras in this car are awesome. You can see clearly what is behind you when backing up. The lane assist will give you a little buzz in the seat on the side you have drifted too or if you are getting too close to an object or person when backing up. Nice cargo area. The back seat can also handle 3 adults with enough leg room. It's very comfy back there, I road in the back on the test drive since I sometimes sit in the back on trips so I can n change positions more. The 15 inch info center is impressive for sure. Still learning how to use it. If you want comfort in a nice looking SUV this is the one for you.

They did a great job fixing are Jeep that was towed to them and fixed it a week ahead of are appointment time. The service manager new what was wrong with my Jeep even though we told him are repair guy at another place said it was ignition key problem we were glad we took the jeep to the dealer.

I'm 6-4 so I'm looking for a comfortable vehicle that's easy to get in-and-out of plus is high quality. I don't buy new cars and in our 40 years of marriage it's the nicest used car we've purchased.

We have been buying cars from Willard Shell for many years. He always gives us the best service. The service department and collision center are amazing too!

I recently leased a vehicle from your dealership and wanted to commend Mayson for his outstanding service. He was professional, polite, and very attentive throughout the entire process, making it a truly positive experience.

2015 GMC Terrain Review – Reliable and Comfortable SUV: I purchased the 2015 GMC Terrain as a reliable daily drive, and it has exceeded my expectations in many ways. The interior is spacious and comfortable, with high-quality materials that give it a premium feel. The seats are well-padded, making long drives enjoyable. In terms of performance, the Terrain delivers a smooth and stable ride, with responsive acceleration that meets my needs. The fuel efficiency is reasonable, which helps with long commutes. The exterior design is bold and distinctive, giving it a strong road presence. Reliability has been solid, with minimal mechanical issues over the years. Maintenance has been straightforward, and the vehicle has held up well. Additionally, my purchase experience was fantastic, thanks to Claudia Reid/Sales. She truly took the time to negotiate pricing and ensure I got the best deal possible. Her dedication and professionalism made the entire process seamless. Overall, the 2015 GMC Terrain is a great choice for anyone looking for a comfortable, spacious, and dependable SUV. Would I recommend it? Yes, especially for families or commuters seeking a balanced vehicle. Thank you, Auto Club of Edison!

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!

This wasn't the vehicle I'd gone to the lot to see... But it was parked 2 vehicles down, and the price was $3000 cheaper!! It even has more bells and whistles than the Toyota I'd initially planned on getting. Awesomeness!!

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

I brought this truck in 2019. I kept taking it back to the dealership to get tweaked several times. Once it was figured out, never got any problems ever again. A little weak on the power side, but, other than that, its a magnificent vehicle. A total work horse. Great on gas. It is totally worth it.

Staff was extremely courteous and knowledgeable. Overall experience was very pleasant. I have been doing business here for numerous years and have no interest in looking anywhere else for my automotive needs.

I have had this car 5 years 90000 km. No problems so far, it has been exceptionally good. The only money I have spent is gas and oil changes. I. Would buy another one

I’m glad they offer both courtesy drop off AND pick up from your home within a certain mileage, other dealership closer to home does not

I had my 2020 Terrain for 5 years before I had any major issues out of it. My brake booster needed replaced. After about a month of it being out the shop someone hit and totaled it. Very sad day. I love my Terrain

I had a very Great experience at Serra and would go back and lease again

Service was very good. Large repair. Advisor stayed in contact with me often. My vehicle was at dealership overnight.

I have owned my Terrain for 3 months now, and am absolutely in love with it. Super smooth, great pick up, and I get a lot of complements on both the exterior and interior design. I average 26.3 MPG city and highway combined, which is not bad considering I live in Florida so my AC is never off in the car.

Best experience I have ever had at a dealership. They were amazing and weren’t pushy at all.

Staff very friendly and helpful. Been getting my car serviced there since I brought my car there. I would recommend my friends and family to this dealership.

I fell in love with my GMC Terrain when I test drove it and have not lost that loving feeling! I have received tons of compliments on it.

Chris Adams is great! He goes above and beyond. Easy to work with and extremely helpful. He?s patient and gets you into the car you want.

25 000 miles on it so far No issues at all Power is fine Bluetooth is terrible Memory seats need work Lumbar is a bad design

This review relates to Prestige Cadillac and my salesman, Mr. Henry Flakes, Jr. I made a previous Cadillac purchase from Mr. Flakes before and it was his past service which was one of the deciding factors why I choose Prestige for my second Cadillac purchase. His apparent concern for my needs and willingness to work with me as well as his enthusiasm for the product was a major factor for the purchase. If you need a Cadillac, see Henry at Prestige and tell him I sent you. Alan C. Young

I always bought the GMC Acadia (4 times) but decided to try the terrain. I absolutely love it and it's a great car for zipping around in town. I would take it for a weekend trip but not on a long trip as it doesn't have a lot of cab room, but for two people it is fine

I had such a great experience at SHOT. My salesman was great. I will be back. I definitely felt they went the extra mile to get me into a vehicle that was dependable and within my budget

I just bought car yesterday,so far still very comfortable, lots of headroom and legroom. Interior very clean and exterior color is well liked. Should get good gas mileage with 4 cylinder

Brandon Harris is the best manager I’ve ever experienced in a car dealership, honesty and transparency!

One of the most attractive looking t cars GMC has ever designed. Looks just like a Lexus. Extremely roomy. Love every aspect of my Terrain.

Mike W.Awesome!4 time returning customer! Always informative!! Explains all the new features.Keeps in touch!

READ PLEASE I love my Terrain. DO NOT get the 1.5 L. My engine has barely made it over 100,000 I have had $6k of repairs in less than a year. Things keep going wrong now. I had NO issues before. Catalytic converter went out 75-85k miles. My turbo was just replaced. Just beware of this type of engine… every mechanic that worked on it shared this is not uncommon for this type. I would definitely get another terrain but not the 1.5!

Car buying has ALWAYS been a stressful experience. No matter how prepared I am, the grand cacophony of texts and emails is overwhelming. This time around was no exception...until...Mike from Nissan of Macomb rose above the hubbub. He didn't send a message that said, "Call to schedule a drive" like all the others. Instead, he answered our initial inquiry about a specific car. Rather than simply saying it was "available" he took the time to detail the entire cost so we knew immediately that it was in our family's budget. This is how we prefer to work. His attentiveness "drove" us to start our physical search at Nissan of Macomb. The dealership was clean and we were welcomed immediately. Throughout the entire process Mike was kind, professional and patient. He answered our questions, listened to what we were looking for and was never pushy. We had come in a couple of hours before closing and never felt rushed to leave. Our first choice in vehicle was available on site and he pulled it around for us himself. The other two were not available, but he brought out one of their equivalents. He took his time explaining features and answering our questions. He also encouraged us to take a test drive for longer than we'd planned. We loved the car that was our first choice. We'd come in with pre-approved financing from our bank. However, Nissan is running end-of-month incentives and we were able to get a better rate through Nissan. Mike took us to the reception area, showed us the window where we could see the service area and offered us refreshments. While sitting there to wait for our application to be processed, I realized we had grossly underreported our income. I ran to find Mike in a panic. That's when I met Noah who was very friendly and professional. He found Mike for me within moments of my talking to him. Mike took me to Corey who was just about to send our application. My adrenaline was rushing so my thought process was slowed. Corey and Mike stood with me while I calmed down and Corey (who was also incredibly friendly) worked through the math with me. I mean, I was totally frazzled and both of them were so incredibly helpful and patient. Our application was processed quickly and before we even realized it, our new car was taken for detailing. We knew when we started this process that we wanted to buy soon. We had done our homework, but we honestly hadn't thought that we would go in and come out with our car the same night. Mike guided us through everything remaining friendly and patient the whole time, even as it grew past closing time. We were taken to do our paperwork. I believe the gentleman who helped us is named, Richard, but I was so tired at that point I may have that wrong. So sorry if I do. "Richard" guided us through the paperwork without being pushy and was very professional. At this point, I'm sure everyone wanted to go home, but we were still treated so well by every single person we met. Corey even came out to congratulate us on our new car as Mike was handing us the keys and going over a few features. I know this review is long, and perhaps won't be thoroughly read by consumers, but I hope the owners and managers of Nissan of Macomb do read every word. Mike, Corey, Noah and Richard as well as everyone else we encountered were absolutely wonderful. We are thrilled with our purchase and the entire process. We look forward to continuing our relationship through the service department and will make this our first stop when it's time to replace our other car. Thank you for making what is typically a very anxiety provoking process for me run seamlessly. This is a gem of a dealership!

We love our GMC Terrain !! We recently purchased from former Mike Duman in Suffolk, VA which is now Priority Mitsubishi our salesman Mr.Knight is highly recommended He’s a man of God, great respectable person, and very professional!! Whenever you are in the area and you’re looking to purchase a vehicle contact Mr.Mervis Knight !!

Haley was awesome she was very kind and helped me find a great new car

I leased this car before deciding to buy. Its a reliable vehicle and I have never had any break downs since I have had it.. just regular matenance

Awesome service! Quick and easy! The staff was super friendly.Ted was knowledgeable about the process and had me out of there in no time.

The GMC Terrain is a very dependable auto that I have had no issues. The model is the AT4, which has the headsup display. Interior is nice with leather and all the electronics options.