Used GMC Terrain for sale near Newington Forest, VA

Muy buena experiencia y un ambiente muy amable ....recomendado altamente ....Axel fue estupendo y todo el grupo de Easterns Alecandria

I have not been to this location in many years. I was so pleased with the level of service. The gentleman that assisted me was very helpful and explained the process of the repairs for my car. He also helped me with a rental car. I was not feeling well and exhausted but he made the process very easy and he was patient with my many questions.

The dealership was willing to work with me through the entire time while I was there. I could not ask for a better experience. I really did enjoy myself.

The planning ahead and the attention to detail in the early stages of this purchase made the final paperwork and completing the purchase easy and quick. I drove from Greensboro NC, 4.5 hours away to purchase the truck. The truck and all the details were ready, I was promptly taken care of and out the door in about an hour. Had to be the easiest and fastest vehicle purchases I have ever done. Completely satisfied, and happy I chose to do business at Joyce Koons GMC. Hats off to all the team that helped make this happen.

Mike Helmke is the best. Thanks again for all the great service since I bought the car there in 2019.

This was the best experience ever. When I tell you the entire process was so smooth and the jeep looked even better in person I truly mean that. It was everything I wanted and I truly had the greatest advisor, Angela Collins. She texted me, she called me and was very prompt sending me the paperwork so we could start the sales process. It also helped that she was so fun and funny, any nervousness I had when I walked in disappeared the moment I met her. She’s now my best friend in my head so make sure to ask for her! Oh, and did I say the dealership is so clean and gorgeous?! Talk about a luxury experience all the way around.

Great experience and service. Wonderful staff. Michael Zeller is such a great sales person. Worked with me in helping find the right car for me. I highly recommend him.

The car I presently own had an issue no one could solve; but sports Honda. Another company NTB lost my key to my tire locks and it was disastrous because couldn't get them off. Took it to Sports Honda within two days they were removed. They will be my dealership for life. This happened 1/21/26. Don't tell them I planing to surprise them with lunch.

very nice place had friendly staff who wasn't overly pushy with the sales pitch.

Great service and communication very knowledgeable everyone there were nice very very recommended to anyone was a fast process and not confusing as they didn’t try to make it for us

This is me second time working with Anne Maus I returned back because of her professionalism and knowledge of the car buying process. At no point did i feel as if i was being taking advantage of just to sign a contract. Thank you Anne and Sheehy staff for this smile that is still on my face today.

Equinox was in for repair from accident. Repairs were expertly done. The color was matched totally. Had to make numerous calls for updates since I never received a call until SUV was ready

We have always had a positive experience at Upper Marlboro Ford. The automotive service we received for a recall on our Mustangs met our expectations and we will continue taking our vehicles there to be serviced. I would also like to note whenever we visit the main showroom we are greeted immediately with a warm, friendly, and very accommodating staff!

Good deals but didn't get to purchase a car today. Have to get a cosigner. Plenty of choices payments okay. Problems with using my old vechile as a trade in. Interested in selling my jeep and using the funds for the purchase of a new car.

Edward W. was an incredible salesperson. He was kind, and truly showed concern for me as a customer and making sure that I was happy before I left the lot. He was honest with me when I asked questions, and did not take advantage of me, even though he had the power to do so. I highly recommend this dealership for your automotive needs.

Arman We bought 2023 Volvo overall very smooth and good process. Arman was very helpful during process.

Hands down, the best dealership in the United States! From the moment I walked through the doors, I knew I was in a place that truly values its customers. The level of professionalism, warmth, and genuine care displayed by the staff is unmatched. This isn't just a dealership, it's an experience. What sets this team apart is its extraordinary customer service. Every interaction feels personal, as if you're reconnecting with old friends rather than meeting someone for the first time. Several team members made me feel like they'd known me for years, remembering small details and going out of their way to ensure I felt comfortable and valued. The staff is not only knowledgeable and efficient, but also incredibly kind and approachable. Whether you're buying your first car or returning for service, they treat you with the same level of respect and enthusiasm. It's clear that this team is passionate about what they do—and it shows in every handshake, every smile, and every follow-up call. To say they have an excellent team would be an understatement. They’ve built a culture of excellence that radiates through every department. If you're looking for a dealership that combines top-tier service, heartfelt hospitality, and a commitment to excellence, look no further. This is the gold standard.

I recently bought a 2011 BMW X3 and had it shipped to Florida. The car was exactly as described, and the entire process was smooth and fast. They even followed up to ensure it met my expectations! I highly recommend this business.

My wife and I drove up to Koons from Ashland to look at a used car. We ended up not feeling it was a good fit, but Omar asked us to check out the terrains. We were hesitant at first but took one for a drive and ended up loving it. After a few days of thinking and some research we purchased one. Omar was such a great help, not pushy at all and very understanding that I like to do a lot of research. He was willing to work with us on price and we walked away with a fantastic deal on a brand new car. I highly recommend Omar at Koons if you're looking for a laid-back purchasing experience with no pressure. A week later Omar gave me a call to make sure everything was going well! Thanks Omar!

Shaky experience. Very slow response and lack of communication from my service rep, but the service manager ensured that it was a pleasant experience. All of the employees were pleasant and professional.