Used GMC Terrain for sale near Redland, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Perfect for a couple. Plenty of room and should be good for trips. Room for another couple when going out for fun. Ride is very nice and has a lot of safety features.

Was in the market for a specific vehicle to fit our growing family. Great service from the online environment to the showroom. Would thoroughly recommend this dealership.

I always bought the GMC Acadia (4 times) but decided to try the terrain. I absolutely love it and it's a great car for zipping around in town. I would take it for a weekend trip but not on a long trip as it doesn't have a lot of cab room, but for two people it is fine

Carlos did a great job the best sales person it took him 45 min to land me on a 2023 Camry with only 1500 downpayment

We purchased the Denali Terrain 2023. The car is great. I have had four knee surgeries and needed a car to get in and out easily and comfort seating. The controls for adjusting the seat just the way you like are great. I am troubled also by back problems and totally love the heated seat when needed. Sometimes I just want to ride around and turn the heat on and adjust seat so my back feels better. The different controls and are numerous. I love the safety control warnings and info with traffic. The screen is fabulous and helps so much. When ever I park I like to drive in and park and then hold on brake put it in reverse so the screen then comes on and shows how I parked. I like the levers in cargo area for putting seats down and also like how flat they sit. Plenty of room. The back seat is roomy even when person in front is back. Enjoy being up higher than a vehicle. I feel I can see more and it also makes me feel safer. The Terrain looks beautiful and love all the chrome in front. The car seems bumpy but not as bad as our last. The roads are in rough shape here. It has a lot of pick-up my husband demonstrated that to me and he wont be doing that again unless it is necessary. It is a turbo 4 cylinder and can not believe the power you feel. All in all Iove the car and getting good mileage. Purchased car from Boucher in Waukesha. They were not pushy. Explained everything in detail and were very fair. Great place to purchase!

Brian Deckert is the best person to close a deal with, he made everything clear and was very helpful and made it easy to close a deal. Great person overall and would deal with in the future

One of the most attractive looking t cars GMC has ever designed. Looks just like a Lexus. Extremely roomy. Love every aspect of my Terrain.

Excelente servicio Louis es una persona muy amable excelente personal en antencion recomiendo un 100%

We are very happy with our Terrain Denali. Our first choice was the 2023 Lincoln Corsair 1a but there are no in inventory. The Terrain Denali was 1b. Great styling exterior and interior

Lonnie is a great salesman. Helped me with the 2nd car I bought from Easterns Alexandria. 1st an Audi now a Tesla. Thank you Lonnie for Everything

The GMC Terrain is a very dependable auto that I have had no issues. The model is the AT4, which has the headsup display. Interior is nice with leather and all the electronics options.

Excellent!!! Everyone was polite, courteous & customer service was superb. Overall the buying process went smoothly. Definitely would recommend the dealership to others & Definitely would come back.

I brought this truck in 2019. I kept taking it back to the dealership to get tweaked several times. Once it was figured out, never got any problems ever again. A little weak on the power side, but, other than that, its a magnificent vehicle. A total work horse. Great on gas. It is totally worth it.

I had a phenomenal experience at this location Starting with my phone call 3 weeks prior with GM Yancy. Yancy listened to all my concerns answered each question and provided great feedback. I was assigned to the BEST sales rep Ahmer. He gave exceptional service! I can’t say enough about these two gentlemen. They took great care of me from beginning to end and have gained a customer for life♥️

Nothing or Know one in life is perfect Mr. Norman was extremely kind and considerate and very professional excellent customer service skills 👏.

To be honest, this SUV impressed me with the great performance even with the small 1.5 liter engine, and huge space inside, it rides like a bigger vehicle, very responsive on the highway and very quiet cabin. My wife really liked it.

I have had this car 5 years 90000 km. No problems so far, it has been exceptionally good. The only money I have spent is gas and oil changes. I. Would buy another one

I fell in love with my GMC Terrain when I test drove it and have not lost that loving feeling! I have received tons of compliments on it.

David and Team’s has an excellent customer service. All my questions are answered. Thank you !!!!

It’s beautiful,gas efficient,and has plenty of leg room inside !! I love everything about it !I brought it all the way from Baytown Texas to Atl

We received outstanding customer service from Luis Arredondo when buying a 2023 Chevy Bolt, which I am very content with and enjoy driving. The price was reasonable. Luis was always responsive to our inquiries and focused on our needs. I also really appreciate their Sunday sales hours. Service was great in reprinting the key.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

Auto Giants Mitsubishi's: Jeremy made me feel very taken care of, he has exceptional customer service skills, and it was a pleasure working with him on buying my 2nd car ever! I feel so blessed to have run into such a genuine person, and if anyone is ever looking for someone to sell them a car in Manassas, VA? He's your guy.

25 000 miles on it so far No issues at all Power is fine Bluetooth is terrible Memory seats need work Lumbar is a bad design

Very quick and easy process, everyone was friendly knowledgable and helpful. Good change from what you typically expect from dealerships. I?ll be back for my next vehicle.

I have owned my Terrain for 3 months now, and am absolutely in love with it. Super smooth, great pick up, and I get a lot of complements on both the exterior and interior design. I average 26.3 MPG city and highway combined, which is not bad considering I live in Florida so my AC is never off in the car.

I went in with a friend to help her find a car after a terrible experience at another nearby dealership. We called ahead to see if the car was in stock and Maks was polite, knowledgeable, and helpful right off the bat. When we arrived at the dealership Maks was patient and genuinely listened to what we were looking for. It was a great experience for everyone and we were able to work out a great deal. I’ll also add the finance department was wonderful as well - clearly explained all options and wasn’t pushy about extras. Would recommend Maks to anyone looking to buy a Kia!

This is my first suv and I was overwhelmed with the style and performance. I have been purchasing General Motor vehicles for a long time. GMC terrain sle is a outstanding investment. I'm enjoying my retirement and my new GMC 👶

They was kool reasonable easy to talk to I was comfortable doing business with them salesman was very nice

I purchased my 2016 GMC Terrain SLT in 2018 as a gently used vehicle with only 21,000 miles on it. I never had issues with it. I kept it regularly serviced and had to replace tires. At now over 93,000 it has been a comfortable and very reliable car. The only feature I wished it had was rear air conditioning. Living here in the SE it gets hot and it takes a “minute” to get the back of the vehicle cooled down. However, I rarely have back seat passengers, and thankfully, the really hot weather lasts only a few months! I have been very pleased with this car and would recommend it to others. I traded it in a week ago for a larger car only because I need the room for a grandchild, and my elderly parents.

They worked late to make sure all of our needs were met. We will be back again!