Used GMC Terrain SUVs for sale near Big Rock, IL

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

I purchased my 2016 GMC Terrain SLT in 2018 as a gently used vehicle with only 21,000 miles on it. I never had issues with it. I kept it regularly serviced and had to replace tires. At now over 93,000 it has been a comfortable and very reliable car. The only feature I wished it had was rear air conditioning. Living here in the SE it gets hot and it takes a “minute” to get the back of the vehicle cooled down. However, I rarely have back seat passengers, and thankfully, the really hot weather lasts only a few months! I have been very pleased with this car and would recommend it to others. I traded it in a week ago for a larger car only because I need the room for a grandchild, and my elderly parents.

Friendly staff. Showroom was super clean. Car was ready for test drive when we arrived. Loved the car and the service.

Bought a 2025 Lexus TX from Dylan, easy process and quick service for add-ons. I don’t even live in the area, but saw what I wanted on the internet. Drove it home next day.

I have had this car 5 years 90000 km. No problems so far, it has been exceptionally good. The only money I have spent is gas and oil changes. I. Would buy another one

Excellent treatment jorge help alot on purchase of 2025 car explained every single step gott us a best deal for us thankx again jorge for everything.best dealer had lots of ars too chose

Staff was amazing and got me what I wanted. I told them a price I wanted to spend and they did not try to sell me anything more.

We traded in our 2019 Buick Encore for this Terrain. Let's just say WOW on the room and comfort. We travel back and forth from NC to Ohio as family lives in both States. Well the Encore was nice on gas but not comfortable on long trips at all. This has great leg room (heated seats (both back and bottom) and this is a game changer for me with my arthritis. The cameras in this car are awesome. You can see clearly what is behind you when backing up. The lane assist will give you a little buzz in the seat on the side you have drifted too or if you are getting too close to an object or person when backing up. Nice cargo area. The back seat can also handle 3 adults with enough leg room. It's very comfy back there, I road in the back on the test drive since I sometimes sit in the back on trips so I can n change positions more. The 15 inch info center is impressive for sure. Still learning how to use it. If you want comfort in a nice looking SUV this is the one for you.

Thanks to Woody Buick GMC for another great experience in purchasing a new SUV. We’ve had the pleasure of leasing and purchasing 8 vehicles through Brian Newcomb over the years and he never disappoints! He always finds us just what we are looking for and makes sure we walk away as happy customers. If you are looking for a new vehicle, Woody Buick GMC is it!

Needed key fobs replaced. They were ordered and came in within the next couple days. Scheduled the service appointment and all was completed within two days. Have received great service upon all my visits.

Purchased a Camaro from 900 miles away. Anthony and Dan did a good job and made the purchase easy. They also assisted in shipping the car to me.

I normally don't do reviews, but had such a great experience with Advantage Chevrolet I'm making an exception. I found a vehicle online that I was interested in, reached out to Advantage Chevrolet and was put in touch with sales person Andre Thomas. A phone call and three texts later we had a deal. I flew up, he picked me up at the airport, and we got the deal completed quickly and as discussed. I was a little cautious buying a car out of town, but Andre assured me it would be as described, and it was actually better. Everyone at the dealership was fantastic and were long term employees which I find rare in this industry.

I always bought the GMC Acadia (4 times) but decided to try the terrain. I absolutely love it and it's a great car for zipping around in town. I would take it for a weekend trip but not on a long trip as it doesn't have a lot of cab room, but for two people it is fine

Larry was Great! Awesome experience. In and out timingPlease buy your car from here. Couldn’t hvae asked for a better salesman to deal with amazing

I fell in love with my GMC Terrain when I test drove it and have not lost that loving feeling! I have received tons of compliments on it.

Amazing! They were so easy to work with, quick, efficient and actually an overall fun experience

25 000 miles on it so far No issues at all Power is fine Bluetooth is terrible Memory seats need work Lumbar is a bad design

Very professional and courteous sales staff. Some behind the scenes issues with info I'd received by email being incorrect, but it was solved quick enough.

Just had my 2024 Jeep Grand Cherokee serviced at Castlevand Kim was my service consultant. She was vey helpful, service completed when promised and she covered the services and that my car was washed and ready!

I brought this truck in 2019. I kept taking it back to the dealership to get tweaked several times. Once it was figured out, never got any problems ever again. A little weak on the power side, but, other than that, its a magnificent vehicle. A total work horse. Great on gas. It is totally worth it.

I received exceptionally professional service during my recent visit. The timing was impeccable, and the staff member, Jorge, who assisted me with my vehicle's oil change, treated both me and my car with great care. I commend the team for their outstanding work.

I've had mine for 12 years I've driven it a cross country 6 times. It is a fantastic vehicle. I pulled a small travel trailer and it didn't change my gas mileage one bit. From IL to LA California never a problem.

I bought my car G80 here when it was Pugi ,and I had service issues with GPS. I was begging to think I made a mistake buying a Genesis. Since Castel took over, they had some issues in the transition. But Castle has changed how I feel about Genesis. I really see them striving to achieve a premium service. Great Job Castle Genesis. Thank you for changing how I feel about my Genesis purchase again. And the G80 is truly a premium car Thank you.

I had my 2020 Terrain for 5 years before I had any major issues out of it. My brake booster needed replaced. After about a month of it being out the shop someone hit and totaled it. Very sad day. I love my Terrain

Awesome experience. Luigi is a great account manager, walked me through the whole process and it could not of been easier. Once I got to the dealership; literally was sign and I have a new car!!!

Mike Medina took care of me and my families needs and I couldn’t recommend a better place or person to buy a car from!

Taking it on road trip Oklahoma to Key West Florida w/ stopover in Tennessee. I am getting 30 mpg running 75 mph. It handled like a dream going through Smokie mt. I was getting 32 mpg there. I like the ride on the interstates & I love the adaptive cruise control.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Great vehicle, 65,000 miles and not a single issue, hoping to get atleast another 100k miles out of it. Extremely reliable. A family member of mine bought a Honda that broke down at 16,000 miles and got stranded. Would absolutely recommend a 2018+ terrain

My initial review is posted at the bottom. I have changed my rating from do not buy, to good. It appears that KUNES Sycamore has recently hired a very competent Jerome Witt who, albeit after 6 months resolved my issue within a couple of days. If you have an issue with KUNES, I highly recommend contacting Jerome. Below my original Issue: If I can stop just one person from buying a vehicle from November 5, 2022 By pljo on DealerRater If I can stop just one person from buying a vehicle from this non-responsive dealership, I consider my efforts a success. I purchased a 2009 Mercedes SL550 (48,00miles) from this stealership and added a "Bumper to Bumper aftermarket warranty" which I paid for separately from the car through Kunes. After 3 weeks (1,500mls) the car developed an issue with a suspension damper. Kunes quoted a $1,500+ repair charge and of course it was not covered by the "Bumper to Bumper warranty". Multiple emails to Eddie Boliaux (GM) has proven to be futile. Please think twice before dealing with these people, especially if they try to sell you a useless aftermarket warranty. Kunes is just not worth the visit, or business. :( Rating breakdown (out of 5): Customer service 1.0 Buying process — Quality of repair — Overall facilities — Overall experience 1.0 Does not recommend this dealer

I have owned my Terrain for 3 months now, and am absolutely in love with it. Super smooth, great pick up, and I get a lot of complements on both the exterior and interior design. I average 26.3 MPG city and highway combined, which is not bad considering I live in Florida so my AC is never off in the car.

What a great experience at D? Arcy Buick Dealership in Joliet IL. The staff was friendly, honest, and made the whole process easy. Ray our salesperson went above and beyond. I love my new Envision Sport and would definitely recommend D?Arcy Buick and ask for Ray!!

I bought my GMC from Ferguson GMC Superstore in Broken Arrow. I love this car it’s roomy and comfortable. I will definitely be being this car again. It gets great gas mileage.