Used GMC Terrain for sale near Rochester, MI

I recently purchased a vehicle and had an outstanding experience thanks to Shanna and Gretchen. Shanna was incredibly helpful as my sales associate, taking the time to thoroughly answer all my questions and making sure I felt confident in my decision. Gretchen made the finance process remarkably smooth and painless?she was detail-oriented and ensured all the paperwork was completed accurately without any hassle. Both were professional, patient, and genuinely focused on making my car-buying experience positive from start to finish. I highly recommend this dealership thanks to their excellent service.????????????????

They did a great job fixing are Jeep that was towed to them and fixed it a week ahead of are appointment time. The service manager new what was wrong with my Jeep even though we told him are repair guy at another place said it was ignition key problem we were glad we took the jeep to the dealer.

I was actually shopping for a used car and left with a brand new 2020! My first time buying a brand new vehicle. I worked with Brenda and Mike. The were fast and no fooling around at all. Very attentive to my needs and the payment I could afford. I have already recommended them to a co worker.

I always bought the GMC Acadia (4 times) but decided to try the terrain. I absolutely love it and it's a great car for zipping around in town. I would take it for a weekend trip but not on a long trip as it doesn't have a lot of cab room, but for two people it is fine

If you're like me, taking your car for service is right up there with going to the dentist. At BMW of Rochester Hills the team works above and beyond to make the process easy.  I'm not an easy customer, I blow in and out of the service depart like it's a pit stop at Detroit Grand Prix. Tonight I realized I had forgotten to grab my spare house key. My service advisor had ask me earlier that morning, "do you need any of these keys" and I said 'no' thinking I had a spare.  Not so and now, after normal business hours, I was locked out of my home. Perplexed as to if I call a locksmith, a local hotel or a friend for a night on their sofa... I contacted BMW of Rochester Hills via social media to let them know of my precarious situation. Within minutes they had contacted me back, circled the wagons and found a solution.  Not only did they rise far beyond expectations, later that evening they proactively reached out to confirm I had made it home safely.  That is customer service! The team at BMW of Rochester Hills recognizes that completing a transaction (be it sales or service) isn't the end but part of the process of building a long term relationship with a customer.  They are truly committed to delivering top notch service and genuinely care that your needs are addressed.  While I don't suggested you lock yourself out of your home to test the validity of my recommendation, I would highly recommend BMW of Rochester Hills, if you are looking for an organization that values you as a customer.

I have had this car 5 years 90000 km. No problems so far, it has been exceptionally good. The only money I have spent is gas and oil changes. I. Would buy another one

I brought this truck in 2019. I kept taking it back to the dealership to get tweaked several times. Once it was figured out, never got any problems ever again. A little weak on the power side, but, other than that, its a magnificent vehicle. A total work horse. Great on gas. It is totally worth it.

Always a great experience purchasing a vehicle from Suburban of Ferndale, Leon always finds the perfect vehicle at the right price.

I had my 2020 Terrain for 5 years before I had any major issues out of it. My brake booster needed replaced. After about a month of it being out the shop someone hit and totaled it. Very sad day. I love my Terrain

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

One of the most attractive looking t cars GMC has ever designed. Looks just like a Lexus. Extremely roomy. Love every aspect of my Terrain.

I would like to commend used car salesman Will Dennis for being kind, friendly, and helpful while finding me the right car. I was injured and the extra service was very appreciated

I was kept informed and treated very well. The dealer took care of the problem efficiently I would recommend them and use again for all my auto needs

I have owned my Terrain for 3 months now, and am absolutely in love with it. Super smooth, great pick up, and I get a lot of complements on both the exterior and interior design. I average 26.3 MPG city and highway combined, which is not bad considering I live in Florida so my AC is never off in the car.

Started looking to lease a Ford Escape, but eventually wound up leasing a 2024 Bronco Sport. Our New Car sales person Joey DeSantis went above & beyond to help us with understanding our options & Ford Discounts. If anyone is looking for a New & or Used Vehicle i 100% recommend Joey as your sales person & definitely recommend the Dealership.

Great vehicle, 65,000 miles and not a single issue, hoping to get atleast another 100k miles out of it. Extremely reliable. A family member of mine bought a Honda that broke down at 16,000 miles and got stranded. Would absolutely recommend a 2018+ terrain

Staff was extremely courteous and knowledgeable. Overall experience was very pleasant. I have been doing business here for numerous years and have no interest in looking anywhere else for my automotive needs.

I leased this car before deciding to buy. Its a reliable vehicle and I have never had any break downs since I have had it.. just regular matenance

Salesman, Ben Carter, did a great job. Very easy to work with, and took care of everything. Facility is nice. Car was perfectly prepped and ready to go. All went smoothly.

25 000 miles on it so far No issues at all Power is fine Bluetooth is terrible Memory seats need work Lumbar is a bad design

Our experience at Serra Cadillac was wonderful! Amanda Stork was incredibly helpful and attentive to our needs. I was looking for a Cadillac XT5 with specific colors and options, and Amanda went above and beyond to find the perfect one for me. Amanda's communication was top-notch throughout the entire process, and she made sure everything was seamless. I truly appreciate her dedication to finding exactly what I wanted, and I’m beyond excited with my new vehicle!

This is my first suv and I was overwhelmed with the style and performance. I have been purchasing General Motor vehicles for a long time. GMC terrain sle is a outstanding investment. I'm enjoying my retirement and my new GMC 👶

Both Maddie and Marcela were very nice and helpful. I should have jumped on the purchase!

Bought the car CPO in summer 2021 with 38k miles. Now being summer 2024 with 90k miles and I’ve mostly had good luck with the car and its components. I have the extended warranty through 100k miles but I feel like all American cars are built to fail after the warranty runs out. Overall great car: I have the 2.0L turbo engine with 9 speed auto and AWD. AWD is great when turned on, grips the road well, and to be honest the 2.0L has a TON of power; way more than you need for a compact SUV! I had a quick issue around 65k miles where the service traction control and stability light came on for 15 minutes. Dismissed itself and haven’t had an issue since. At 75k miles, it was during the winter time, the car would display “park break realized” and “service traction control” when the auto start stop would kick back on (there’s no way to shut off the auto start/stop system). No issues and lights but the messages would pop up and dismiss themselves. Little did I know it was my battery dying and my mechanic said “some wires were loose” and he tightened them up. Haven't had an issue since I got a new battery. Last thing that happens is sometimes when you have Apple CarPlay going and you unplug the phone, the infotainment system will freeze and no Bluetooth, usb, or CarPlay will work for the reming duration of the ride unless you stop the car and let it sit for at least 30 minutes. Simply shutting it off and turning it back on never worked. Overall I give this car a good rating for 0-100k miles. I am pleased with the car but looking for something bigger soon. I think I did overpay a bit for it ($30k for 38k miles) since I got it summer of 2021 when new cars were nonexistent!

Awesome service! Quick and easy! The staff was super friendly.Ted was knowledgeable about the process and had me out of there in no time.

What a pleasure they made buying a car, my experience was so splendid they I will come back and I plan on staying for life.

The GMC Terrain is a very dependable auto that I have had no issues. The model is the AT4, which has the headsup display. Interior is nice with leather and all the electronics options.

Outstanding Dealership! Everyone, from salesmen, Finance, Service, and Administration are best of the best. In particular, Salesmen Josh is a cut above most salesmen. His process is defined by the customer?s needs, not commission.

I really enjoy the Terrain. Traded in our beloved Mercedes R350. It was dream to driving on the highway. Our list for new vehicle was easy to get in and out without climbing up or down. No leather seats, hate leather seats, panoramic roof, engine power, get up and go, some luxurious in the vehicle, an easy info console. Before we took a test drive, we did our following tests. How easy to get in and out of the vehicles, leg space (our son is 6'4"). Only wanted two row seating, comfort seating. We checked all other makes. Spend awhile day going from different Dealerships of different makes and models. Didn't want to speak to car salesman, just let us do our preliminary test, on different makes and models. Then we look at the warranties. Finally took take a test drive. Was blown away at the get up and go of the Terrain, pleasantly surprised at the safety features and options it comes with. After almost a month, trips outside the city to the mountains and back. We are really happy with the purchase of the Terrain. Seven years warranty bumper to bumper, ten years on the powertrain. The true fuel economy really surprised me, it doesn't bother me that I have use 91 fuel because of the 2 liter engine. Had to use it on the Mercedes so no change there.

Love this dealership I will only come here for sales and service !! The service department is always friendly and always willing to go that extra mile to make sure I am taken care of even during their busiest times with a smile I always feel welcome at Hines Park Ford !!!

This car is wayyyyyyyyyyyyyyyy better than i thought it would be! It is beautiful, tinted and very comfortable!!! i wont ie i look good riding in my baby

The salesman really worked hard to get me a good deal and in the time frame I needed. It was obvious they really wanted my business.