Mike Strauss and the gang in the service department for GM/Chevy are top notch. Never a hassle, never a run around. Kudos to this team. Excellent to work with and make everything convenient for you.
Love the GMC brand
by James VanRaden from Moorhead, MN
December 26, 2018
I’ve had the vehicle for a short while. Thus far it’s smooth sailing except for the Driver’s side seat warmer.
We’ll see how much of pain in the patootskie it is to get it rectified but overall I’m happy with the vehicle.
I’ve received a lot of compliments on it and am proud of the image it portrays for my General Contracting company.
great!! I was very pleased with the service and the promptness
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
I bought a High Country Pickup Truck in Olean. Everyone was GREAT from the Sales Manager to the Office Manager to the Finance Manager. Easy to work with and very knowledgeable!!! A very good buying experience! Very fair on my trade in and the price of the new Truck!!!
i love big truck
by george from Franklin
December 18, 2018
this truck and other was the first truck i own i had a ford truck but the gmc is the best one i own so for.
I was online looking for a used car. Keerstyn Stives went above and beyond my expectations to find me the perfect car.
I want to thank Kevin for going the extra miles to get me into my little car.
Keerstyn was so helpful, knowledgeable, patient and overall awesome!
I ended up getting a great little car and a newer model than what I ever expected...And...I drove it home the same day!
I experienced the 'best' customer service in purchasing my car at Shults dealership in which I highly recommend to everyone!
Thank you Keerstyn and all at Shults:):)
This car is my favorite
by Ali from San Jose
October 21, 2018
This car is liable Smoot very nice car I love it I wouldn’t selling but I need money otherwise I would’ve really nice but It’s a good family car
Kevin Stives was so good to us when we bought our HHR in March 2015that we decided to buy another vehicle in December 2015. Keerstyn Stives was excellent. She returns calls and emails immediately. Any time we have an issue, big or small. they are right there and go over and above.
Great truck for the money
by TonyMN87 from Montrose, MN
January 3, 2019
I got a great deal on this truck! I wish half ton trucks had a stance more like a 3/4 or 1 ton truck. But this is an amazing truck for the value!
Came here looking at a used truck. Salesman was great but that's where it ended. Was given a low ball trade in offer for my vehicle and after refusing the offer was told the manager(Chad)would like to speak with me to see what we could do. After waiting for 20min it became blatently obvious that the manager had no interest speaking with me,(after all the offer for my vehicle was just to take it off my hands like they were my saviors) and I was basically pushed out. Needless to say I won't be back.
Beats all other models in it's class.
by Keith from Coral Springs, FL
January 7, 2019
Hands down, there is no other Full size SUV like the GNC Yukon "Denali", not even Cadillac, let alone chevy low end Tahoe and Suburban. GMC IS, PROFESSIONAL GRADE. Real Leather, Real Wood, not plastic and real metal on the dash. Won't find that in Chevy. Looking forward to my next one.
Overall experience was pleasant. Super friendly and very helpful staff. A little misleading with their numbers and offers. Gave us a low ball offer for our trade in which resulted in not doing a purchase.
by NikkiM from Gurnee, Illinois
December 27, 2018
This car has met my needs FOR SURE. Great on gas and drives with ease! I love it! Easy to operate and I enjoy the design, It comfortably fits my children and it is very spacious.
I showed up at Paul brown motors. And Jason Anderson this guy went out of his way and took me right in and took great care of me and knew exactly what he was doing. Great customer service. And communication skills. Will definitely be doing business with them (aka Jason Anderson)
Thank you so much for your time
Best car I’ve ever owned
by Schabs1313 from Chicago
December 23, 2018
I love it. It drives smooth, great on gas and it’s comfortable. The backup camera is amazing, super clear even in rain or snow. Highly recommended.
My husband and I went in to look for a vehicle and had low expectations. We've never been approved before but were pleasantly surprised when they said yes we can get you a 2012 KIA Sorrento! Brandyn was great! He was not pushy and really seemed to be happy that he was able to help us. We will definitely be recommending Paul brown motors to any friends looking to buy a vehicle! Thanks Paul Brown Motors and Brandyn for giving us this new step in our lives!!
Convertible and quick
by Frey,Terry9 from Mesa
January 13, 2019
This car is exactly what we were looking for ... It fits all our needs and than some thank you Ryan Shippy for listening ......
Adam my salesman, was wonderful. He is definitely a people person. He helped me decide each step of the way. He was very relaxed and was not pushy. I will tell others about my experience.
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
Adam was fantastic! Not pushy, very patient and a blast to work with!
Very comfortable but MPG is terrible.
by DMJ60 from Endicott, NY
January 1, 2019
Very comfortable. Many usb, 12v receptacles. Very large storage space. Nice being a bit higher than other vehicles. Rear window tint is great for night driving. But only 14.0 MPG.. Mileage is way worse than expected.
Just bought a truck last weekend. Easiest and fastest dealership experience of my life. Just stopped in to get a couple prices and wasn't sure if I'd get financed since I have a loan for my wife's car. I test drove the truck I wanted and by the time I returned I was approved. After leaving to pick up my wife to take me back to the dealer, Roughly 30 minutes later and I was out the door with my truck. Noticed a grinding sound with the brakes so they offered to come pick it up and return it since I work out of town. Best experience ever.. Paul Brown Chevy, you just found a lifetime car buyer. Keep up the good work
Everything I was looking for!
by Tonia M from Tacoma
December 4, 2018
She is Beautiful. Everything I was looking for and more. It is used but came with a New 6 year/100,000 warranty because it was a CPO! What a deal.
Drove from two hours away because of great price, when I left with my new car it was because of the great price and the great people. Friendly, low pressure and fun. Make the drive, you will be happy you did. Ask for Bob!
by Michele from Sandy Creek NY
November 19, 2018
This vehicle exceeds all my needs and wants. Has more standard "extras" on it than expected. Roomy for family vehicle. Rides very smoothly and handles great. Excellent power and acceleration.
Traded a smaller truck for Full size. easy process
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
I had bought a used 2010 jeep liberty from Jason Anderson I appreciate that they were not pushy. There were a few issues with the vehicle but they had taken care of them like promised.
by Choppers101 from FLORIDA
November 1, 2018
Overall I really like it and enjoy it but the little things annoy me terribly. Re: cracks in dash and rear door window motors and a/c relay, when they know something is bad and put it in anyway. I think of the challenger space craft??
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