when I first contacted dealer by phone to ask questions on car I was looking at the salesperson could not answer my questions on the car and the gm insentives being givin. he also just could not speak clearly at all about what he wanted to say.. so I got upset and ended conversation. when I called back later to speak to a different salesperson and asked the same questions. he said oh you were just talking to so and so who I do not remember any names but I said he could not answer my questions, so this sales rep got short with me because I ended conversation with other rep. so I ended my phone call with him also.
I stopped at dealer a day later and saw a female sales rep who by far was the most reasonable person I spoke with she went out of her way to help me. she told me she was new and got answers for me when she could not answer mine.
Fast and Friendly Professional Service Personnel. I have dealt with Mark McCarthy for years and will continue to do business with him in the future. Also Galean Clark in the service Departments as well as the rest of the crew have always treated us special.
We went in to buy a new SS Camaro for my wife. Luckily we got Tim Starkey for our salesman. He showed us the car we wanted and described the features I wasn't aware of. No pressure or games from Tim.
We danced a little working on the price I wanted and we got within $500 of the number my wife and I discussed ahead of time.
Once we got to the buying part, the part we all hate, Tim walked is through and made sure we understood the process and that there was no hidden fees and no gotchas in the end.
If you're looking for a car, City is a good place. If you buy a car, ask for Tim Starkey!
Father of 2018 4-Runner Owner (son Steven Russell)
by Robert Rand Russell from Kerrville, TX
February 28, 2018
Fast and perfect engine block heater installation on 2018 Toyota 4-Runner. Vehicle washed and swept after completion. Ultra clean and comfortable facilities. Patti Fifield, showroom guide, provided a ceramic cup for me to enjoy custom-brewed customer coffee with, during the short service wait. Friendly and genuinely interested service and sales staff. Will buy next Toyota(s) from Great Falls' greatest car dealership! What every American driver deserves. Visit City Motor Company and prosper!
New car sale experience top rated at city motor, m
by Randy sarff from Great falls montana
February 7, 2018
We purchased new car at city motor with mike Smith . This process was as pleasant as it could be. Mike was patient , knowledgeable, and the feel we had was he was trustworthy. Not pushy, but gentle in every way on his presentation.!!! Also Devon in
Business was excellent as well!! People , from all over go to city to purchase your vehicle!! First class! Thanks again mike, will always be back
I conducted the majority of my dialoguing through the internet. Ryan was the first person I conversed with. Then when I went to test drive the vehicle Earl helped through that process. Both gentlemen were professional, attentive and eager to help the process be a positive experience. I purchased my vehicle and the entire process was painless. I was not looking forward to going through needing to work with a car salesman and this agency was in integrity the entire time. Thanks guys!
First Rate!! Jay Constantino was very responsive to my questions via text and email, came in on his day off, and I drove through a snow storm to get there. Awesome team, and I will look forward to doing business here in the future.
Excellent service.... would definitely purchase again. I would definitely recommend this dealership. Purchased used vehicle from Taylor's before and was completed with minimal difficulty. New purchase was even better.
Purchased my first brand new truck today, and it couldn???t have gone better! I met Sean a few days ago, and told him what I had in mind. He got right on it, and two days later, I had the exact truck I was looking for. Taylor???s gave me a very fair value on my trade, and I was on my way in a brand new Titan. Thanks again, Sean!
I had been looking online for my ideal used vehicle, and Taylor's Auto Max had the best selection to choose from, but I was coming from out of town. Jay had made the distant experience as easy ands seamless as possible by communicating with me over several days. By the time I arrived, it was a quick and painless process. I highly recommend purchasing a used vehicle from this dealership!
Thanks Tyler! The whole process was quick, gave them a fair offer, they accepted also took care of minor issue with vehicle without me even asking. Thanks again guys!
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