This was my first time buying a car and I have to say these guys handled everything with ease. Danny handled all of the leg work and I felt like I did nothing. He got me the best rate and payment. Being a woman we always worry if we’ll be taken advantage of in the car market, you will never feel this way here!! I will continue to visit this Waverly Ohio location.
Searching for a first car can be a fun but tedious process, the people of Herrnstein in Waverly sure helped refine and speed up that process. Thank you Mike for helping us and getting me behind the wheel of my new Malibu!
Abdul was awesome. Very personable, very knowledgeable. Great overall experience. I would recommend Abdul and Glockner to anyone. I am a repeat buyer and returned because of a positive previous experience.
Kevin Castle is the reason I bought my new car from this dealership. He did a great job helping me get the car and the deal I wanted. We had to wait a couple of hours to sign the paperwork. that was not his faught and he did everything he could to help us out with the wait.
Jamie did an outstanding job with our purchase of our new 2018 Kia Optima. The car didn't have remote start and Jamie made all the arrangements to have the remote start installed for me. First time I ever purchased a Kia and am well pleased.
Worked with Rich Moody. Could not have have gone any smoother. Got the van I wanted at the price I wanted. Was a 3 hour round trip to Chilichothe but would do it in a heartbeat again. Rich is a great guy!
My boyfriend and I went to Hernnstein Auto Group with the intention of browsing through vehicles to get an idea of what I would like to buy in the future. The salesman, Jared Davies, was extremely knowledgeable and couldn’t have been more helpful when we decided that we were interested in purchasing a vehicle. We ended up leaving the dealership in a 2018 Kia Sorento! I highly recommend that anyone looking for a new vehicle speak to Jared at Herrnstein.
Had a great experience with Coughlin in Chillicothe. Harley our sales girl did an excellent job to get us the best deal. Her manager, Jason worked hard also to get us the best trade in amount. Mike the Finance manager made sure he got us the best coverage we needed for our new purchase. We highly recommend this dealership and we will be back in the future. Thank you. Coughlin Chevrolet in Chillicothe!!! You all are the BEST!!
Looking for a new Cadillac and previous dealer's service department left a lot to be desired. Went to Coughlin because Jason Humphries was sales manager and new his quality of service. Had great experience with purchase - got what we wanted with "no" dealer pressure . It was fun buying a car again. Thanks Coughlin!
I have had bad experiences at other dealerships, so I was skeptical prior to buying my new SUV. I also tend to be very picky and customer service means a great deal to me. My fiancé and I had a great experience at Coughlin Chevrolet in Chillicothe. We highly recommend Joey, he was excellent and we never felt pressured or that we had to make decisions immediately. He was very patient, kind, and personable. Matt McNerlin, finance manager, also helped get us a great monthly payment. Overall, wonderful experience and friendly staff all around.
Called in advance about a car we were interested in. Dave was able to provide a quality experience and we walked out feeling like we got a great deal. I would definitely come back for our next family car.
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