Operating with only half power and a skeleton crew. I called without an appointment for a water pump remove and replace, the service manager took me in and gave me a loaner car thinking it would possibly take a day or two. They called back at 1000 and said it’s ready. I was amazed! That quick! These guys were Great for a department in the middle of a hurry recovery!!
Great car but terrible headlights
by bgking from Sherwood Park Alberta
January 14, 2019
Great vehicle but very hard to drive at night as the headlights are very weak. Good on fuel and comfortable to drive. Maybe a little overpriced.
Riverside Ford has my highest recommendation for purchasing a new or used vehicle. I was very pleased with my car buying process from start to finish. The staff represented the Ford company with top notch customer service and professionalism. I am pleased in every way with the vehicle I purchased as well as the buying experience.
Recall armrest driver side . Broke
by Yadira from Tucson
September 18, 2018
This car is very nice , a lot or space , I am not happy with the armrest left side front door it broke very unhappy .
Chad was a very friendly and helpful sales person. He got me into a new Toyota Yaris IA. I love the car. I was very pleased with him and the other people there.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
Shawn Becton and Chris Blanchard are very helpfull and understanding and mindful of the situation we have bought like 11 cars from them made the mistake of purchasing one car somewhere else never again thanks guys you go above and beyond!
i love big truck
by george from Franklin
December 18, 2018
this truck and other was the first truck i own i had a ford truck but the gmc is the best one i own so for.
I'm a first time car buyer, senior and have never purchased a car on my own. Mike Pecha was kind and made the dreaded chore of buying a car pleasure. He asked ME what I needed plus my price range and he "nailed it" all in one day. I needed a car immediately and he made that happen. Your dealership is fortunate to have him to represent your automobiles. Thank you.
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
I have never, and I mean never enjoyed the process of buying a car. BUT, Mike Pecha made the experience enjoyable. Not only was he knowledgeable about the car and explained everything to me a couple of times, Mike was friendly and personable.
I love the car and the attention to making sure I was happy when I left. Mike has been in touch with me several times, just making sure I didn't have questions. I know I can call, text or email Mike and he will respond within minutes.
Trent is lucky to have Mike Pecha and I am so glad he was there to serve me. I have told all my friends and I will be a loyal customer.
Very reliable and gas efficient
by Mekks from RENTON
January 4, 2019
We love our new car. Its spacious with lots of upgrades. Very stylish and comfortable to be in. Love it. Never owned a gmc til now. We've been missing out.
I was looking to make my first ever vehicle purchase and happened to browse the lot of Trent Cadillac. The salesman, Mike Pecha, was there for me from start to finish. He was friendly, approachable, knowledgeable, great communicator, and very trusting to work with. He made the process very smooth. He was very easy to talk to and was available and reachable by phone or text at any time. He answered all my questions and put me at ease. The vehicle I purchased was a fantastic deal and I never thought I could have got it on my budget. I’m hoping to enjoy this vehicle for years to come. Also, my mom bought a Cadillac from Trent previously and was satisfied which encouraged me to consider browsing their inventory. I’m glad I did because I do not think I could have gotten as good a deal anywhere else and to have had such good customer service. I highly recommend Mike Pecha if you are interested in buying a car. Please see Mike. He will treat you with great respect. For my first car purchase I think I came out great and I know it’s because of how good Mike treated me during the entire process. If I had to buy another vehicle you can bet I would go see Mike first.
great looking vehicle handles great
by miah from Taylorville
December 24, 2018
the suv is great inside and out no complaints as of yet. Love the sliding back seats for extra leg room . back up camera is nice.
Overall Mike Pecha did an outstanding job with helping me picking an out a vehicle that was within my budget. He took the time out to walk me through the technology that was a part of the car. He gave the clarity that was needed for my understanding. He went above and beyond the call of being an outstanding salesman and made sure that every thing was done properly. He is a great asset to the Buick company
Engine turns off when you stop
by John from Woodland Hills, CA
December 30, 2018
This vehicle turns off and on when you stop a big safety issue very dangerous to drive. And I am scared to drive this vehicle on the Freeway and streets.
My purchasing experience was exceptional with Trent. The salesperson worked very hard to meet my needs. He was courteous and wonderful to work with. I will return to work with Mike Pecha again and send all of my friends. Thank you Trent!
by Sarina from Madison Wisconsin
December 27, 2018
Love love love my Terrain. Great performance and fuel mileage!! The styling is sleek and modern. Get tons of compliments on it. The features are awesome too.
I got introduced to mike pecha when I arrived and was my salesman from start to finish. Very professional and knowledgeable about the Duramax . Helped me configure the perfect truck. Will be a life long gmc guy from now on as long as I have the type is salesman like mike was for me. Thanks again mike and the Trent gmc family for the amazing purchase.
Beats all other models in it's class.
by Keith from Coral Springs, FL
January 7, 2019
Hands down, there is no other Full size SUV like the GNC Yukon "Denali", not even Cadillac, let alone chevy low end Tahoe and Suburban. GMC IS, PROFESSIONAL GRADE. Real Leather, Real Wood, not plastic and real metal on the dash. Won't find that in Chevy. Looking forward to my next one.
Mike Pecha earned the salesman of the year award in my book. I’m a single mom buying my first car on my own. I was apprehensive about what I could afford and Mike took his time walking through all scenarios with me and we found the perfect car for my family that fit my budget. I walked in nervous and left smiling and confident. Thank you Mike and Trent for being a family friendly dealership.
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
Mike was Excellent throughout the entire car buying process. I had been going back and forth between different new and used cars for the past 4 months, and never once felt obligated or rushed to purchase a car. Mike consistently gave me different options for me to check out and would give the deals he was able to, to keep me up to date. Finally, once I found and narrowed my search down to 3 cars, Mike went well above and beyond to show the features and positives and negatives of each car, giving an honest opinion and the facts each time. I actually thought I was going to go for the 2015 Cadillac CTS, for a few thousand less, but Mike got me into the 2017 Cadillac CTS Luxury for virtually the same price! I drove away with a new, untitled Cadillac for almost 50% off! Trent Cadillac and Mike Pecha got me a crazy deal on the Cadillac that was perfect for me, and I couldn't be happier.
by Yesenia from Garland, Tx
December 5, 2018
This car met all of my needs. Great to use it for our family vacation roadtrips, we really are enjoying it, love the interior and everything
Trent dealership is very fortunate to have an employee such as Mike Pecca, he is kind and caring, his professionalism makes him very easy to work with. I would recommend mike to anyone and will always purchase my cars from Trent dealership because of Mike Pecha
This is a great truck!
by babyboyb from Caldwell, ID
October 19, 2018
I own the 6.2L 1500 Sierra and I love it. Although I only get 12.7mpg, the power makes up for it. I feel as though I could do anything necessary, and if the apocalypse came, it would keep me alive easily! It looks great inside and out, and I don't have to worry about any engine issues.
Perfect fit for when I have 6 of my grandchildren with me and storage is great having to transport a baby stroller and my husband Walker and have groceries.
The only problem is we sometimes smell strong odor of gas. But there isn't a recall for it. We taking it in just as soon as we can get my second car running .
Very comfortable truck that gives everyone plenty of room. It rides very well. This truck demonstrated its reliability very capably while we were at dog show in Virginia. The grounds were saturated already by hurricane Florence and another storm system dumped more rain for an additional three days. It turned the fields into a slick liquid mud that left everyone around us stuck. Our truck’s 4 wheel drive system made quick work of the situation and we were mobile and able to get out. I did spend the next day with a power washer dislodging the mud caked on the underside but we did not get stuck.
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
This car is sweet, 32’ tires ko2 with 2’ leveling kit looks mean drives mean, have k&n air filter on it with dual exhausts so it sounds mean!!!!!
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