Satisfied customer,sale rep was great, finance procedure was excellent, couldn't ask for a better price,the only gray area is that some of the finance companys they use have high rates,but I guess that depends on you and your credit score also. But overall my experience with Star Chevrolet was great! Have already recommended to other person's.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
The employees are extremely professional and kept us informed of the repairs and cost each step of the process. I have always and will always use this company because of their excellent customer service.
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
In and out within one hour, recall taken care of plus got a truck wash. Very satisfied with the service people and will return to STAR When I need to
Love this truck
by Jeanasfun from La Crosse, WI
December 26, 2018
Overall this truck is fantastic and very comfortable. The only thing I don't like is the 6 speed transmission, but you can't get away from that anymore in any truck. The reasoning I'm sure is to get better mileage, but it only really helps on the highway. In town they just seem to shift up too fast so if you need to get on it, there is a bit of delay and it feels cumbersome. Some have 8 or more gears now and I can't even imagine how they respond. I'd prefer to suffer the mileage on the highway to go back or a 4 speed transmission. I love the step in the bumper to get in the back as well as the lighting in the truck bed. Really everything else on this truck is beautiful.
In and out in about 45 minutes. Comfortable couches, good coffee. No defects in the repair. Finally have windows that roll down again. Makes drive throughs accessible again.
At age 55 my first ever new vehicle
by Denny the old grump from Brazil, IN
October 25, 2018
I've had midsize SUV's before and I like the larger door size, cargo space, and so forth. So the Terrain seemed to be a logical model to test, and I was impressed with the test drive and bought it. After a year I've been pretty happy with it but a couple of things stand out. The back seat does not fold flat to increase cargo space and this seems to be kind of ridiculous and to spoil the whole idea. And recently I had to have the fuel pump replaced under warranty, because of using E85 fuel, which the service manager told me is not good for the fuel systems despite this being a flex-fuel vehicle. The other thing is that while I was happy with the 4-cylinder engine at first, I now wish I'd opted for the V6 as the car is kind of out of its element in highway driving. Don't get me wrong, it will get you there, but my foot is on the floor a lot more often than I'd prefer. If I trade this one off in the next few years I'll definitely opt for the V6. Overall I am very pleased with it.
Had a very good buying experience no hassle with trade in value and they were very helpful with the financing options answered all questions in terms that was easy to understand. My sales person Mr. Easterlon came out and welvomed me on a very cold and nasty day he worked digitally trying to show me the truck that I was looking and helped me through the buying process.
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
Did not pressure me to buy parts. Informed of problem which was covered by power train warranty. Helped troubleshoot problem and Referred me to service. Made appointment for 8 am and the car was in the service bay at 8:01 and complete by 10 am. 2015 Chevy Cruz eco. Did not purchase car from them NO CHARGE! Customer service second to none in my 65 years!
Very stylish and roomy, nice ride.
by Tom from Boyertown,PA
December 22, 2018
This car is head and shoulders above all the others I looked at in it's class. The V-6 is very powerful and gets 25 mpg on the highway and 22 city. I highly recommend it!
Friendly, attentive, fair, honest! From start to finish I had the best customer service experience ever! The team was quick yet through thru the entire buying and financing process! Showed me every price up front and even gave me options! When I'm ready for another vehicle I'll be back! Thank you
Great purchase, reliable and affordable!
by Maria07 from Tampa, FL
October 19, 2018
This car is amazing! Drives smooth, has a lot of room, comfortable and is great on gas as well! The car is beautiful and I recommend 10/10!
Cody, our salesman, was well informed about the vehicle and patient to explain the electronics as well as set some up for us. He and the other staff we had contact with were friendly and quiet knowlegable. This is our 3rd purchase from them, and we definitely would recommend Star Chevrolet.
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
Very comfortable truck that gives everyone plenty of room. It rides very well. This truck demonstrated its reliability very capably while we were at dog show in Virginia. The grounds were saturated already by hurricane Florence and another storm system dumped more rain for an additional three days. It turned the fields into a slick liquid mud that left everyone around us stuck. Our truck’s 4 wheel drive system made quick work of the situation and we were mobile and able to get out. I did spend the next day with a power washer dislodging the mud caked on the underside but we did not get stuck.
I went in to see Derek Caudill about trading in my 2017 Silverado High Country. With no back and forth or haggling he got me a great deal for my trade and a great deal on my new High Country, and made sure I got all rebates available. They will put it in front of you in a simple form where you see everything you???re paying for. Buying made simple.
Excellent vehicle, great on fuel
by Acadiarocks from Lethbridge, Alberta
December 21, 2018
I really like this, it’s great on gas and comfortable to drive. Versatility is excellent from kids to pets to cargo, even room or camping fits a nice air mattress
Even though I did not make a purchase from this dealer, they were very friendly and helpful! The care that I was looking to purchase was in very good shape , along with other vehicles I saw on the lot. The staff was very nice and the owner was awesome! I highly recommend someone to check this lot out!!:))
by Acadia fan from Palatine, Il
October 20, 2018
This car is an Elegant looking car. Roomy and comfortable for all passengers. I like the heated or cooling seats. You will not be disappointed!
I have the very last extended cab 2500HD 4x4 Sierra from the Fort Wayne factory before it closed. I loved it new and love it now. No issues out of the 6.0 Vortec engine or 6 speed. Will not replace it with the newer model. Fuel economy predictably poor @ 15/17, approach angle poor for off road.
This is my 4th Yukon and can't say enough about the quality of their vehicles. Comfortable and all the bells and whistles. Love the body style of the 2011 instead of the 2018 square body
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