Used hatchbacks for sale near Bel Air, MD

Haven’t entered a car dealership in over a decade. Justin Craig made the experience painless, he tolerated my initial distrust (lots of questions) and demonstrated great awareness in finding me exactly what I was looking for. Thank you, thank you Justin!

I traded in a 2017 Honda CR-V Touring because it was going to to cost more to fix the major issues (as a second owner I did not know the CR-V had that many things wrong). I put money down on the Civic Sport that I was going to use for the repairs. I do have to say it's a nice car and I hope it will last longer than I expect. That being said I didn't want to buy another Honda but I did go to a dealership that I trust more than anybody else. I will come back and further my review once I have 5,000 miles on it.

Mr. Brian Hastman in the service department was very knowledgeable, and provided very useful information with reference to my vehicle. The vehicle was prepared correctly and is working properly.

After changing jobs and having to drive 100 miles round trip, I decided to buy the 2023 Honda Civic, I think it was the best decision of my life, not only does it save me a lot of gas but it looks spectacular on the outside and not to mention The interior is simply perfect with a lot of space, like any criticism there are negative points such as the sound system which in my opinion lacks power to be able to listen to your favorite songs at full volume, another point that I would like to highlight is that it lacks entry to the car without having to use your remote control even my 2011 grand cherokee has it, in a general perspective it seems like a good car for price, safety and appearance, it has been my first honda and I think I will continue with the tradition of continuing to buy this model for a long time

I had a rewarding experience with Salesperson Tatyana. She is professional, kind, helpful, very very knowledgeable. She has great customer service skills. I can't say enough good things about this car buying experience. OUTSTANDING job Tatyana!!!

I absolutely love mine in comfort I think that it could have been a little bit better but that's on long trips. Short trips the comfort is fine. My car was totaled and my airbags blew on my steering wheel and at my legs and I'm so glad that they did because I really would have gotten hurt without those airbags The seat belt also did its job very well and the brakes warning light came on first then the brakes came on the exact same time I was putting the brakes on a guy ran a stop sign and there really wasn't much I could do but hit him which it did total my car and I am now looking for another one of the exact same kind I want my car back I love my Honda Civic sport touring.

I have bought several vehicles from Jones Used Cars… every experience has been great and they always respect my time. I would absolutely recommend visiting Chris Benvenga at the Harford Road location. He was straight forward and made my experience very pleasant.

The sound system is amazing. I upgraded my old Mazda 3, 2015 to a 2023. The inside is much quieter. I love my heated seats. We've owned many Mazdas and have loved them all. The reliable little cars with great gas mileage.

So, I know better than to purchase a new vehicle when the manufacturer makes major modifications to an existing model but bought the newly revamped (at least its' electronics) Q5. Before 3000 miles, had significant issues with the MMI. Brought the vehicle to the local dealership and was informed that the software required a significant update. The service advisor at Audi Hunt Valley is among the best I've ever encountered! Kept me apprised of vehicle status and exceeded my expectations. Thank you Jordan!

I absolutely love this car, I am so glad i went with this car instead of the other option i was looking at. The only things i don’t like, are the limited storage space, and the engine start stop feature. There should be an option to turn it off and keep it off instead of having to turn it off every time i start the car. Other than that, this car is amazing. It has great leg room in the back, which is what i was looking for the most besides the remote start. I upgraded from a 2003 elantra.

Great customer servicio love my 2019 Toyota rav4 Necesite ride love it great customer service

This is a fun car and a nice drive, would recommend for anyone looking to buy a newer car on the market. Looks great and drives great.

Probably the quickest experience that I’ve ever had for a great deal. Would highly recommend this dealership to any of my friends and family.

Most reliable car in my 37 years of driving! NO problems. Biggest negative are brakes grabbing at parking lot speeds. Biggest positive 39 mpg average. I had software upgraded and replaced USB module from Walmart for Android auto and Apple carplay

Great customer service from Wayne and his team. I was informed up front of cost and service options - excellent communication. Very satisfied with turn-around time.

Brian was extremely courteous. Made a promise to get work done as soon as possible and kept the promise.

I recently bought a used. 2018 VW GTI at a car shop for $21.6K.?CarShops detailed was previous owner and it showed. Car looks great. Handles well plenty of power handles like a go kart and has outstanding build quality.

I had a great experience at Heritage Honda thanks to Kyshawn Cherie and Mohammad. From start to finish, they both made the process smooth, stress-free, and actually enjoyable. Kyshawn was very knowledge and made sure he helped in every way possible.

Handles and drives great. A Spec package is top of the line for any driver. The Turbo gives you great pop if needed in fast moving traffic, Proud Owner

Today service was great Wendall did amazing job helping me get a car today forever grateful

This car is amazing but if you like music you are going to have a lot of problems with its audio system. Who ever Acura let do the audio system needs to never do it again. Audio system doesn’t even last for more than a year

I was getting some service at the bmw on Owings Mills and this dealership is extremely well organized and the service is great, i to my Bmw X5 there with a lot of problems and came out like new. Mr. Derrick was my service advisor and he was in touch with me the intire time. Great jobs guys.

My i4 eDrive 40 is a great car. Plenty of pep. Comfortable interior. Quality construction. GPS/Radio Controls/various interfaces ... not so good. You have to know what you are looking for, and ofter, go down too many levels to get to the proper input/output. More switches and dials would be better.

Been a great experience throughout on our purchase which I was not expecting going into it based on my previous experience at other places. Justin was very helpful, understanding of our needs and questions and quite patient with us. All the other staff we dealt with were also very engaging, informative and put us at ease. Justin was able to lock in on exactly what we needed as a family and find a way to make it work. Thank you!

Top notch customer service. They went above and beyond. Wendell was a good salesman. Thanks Eastern Motors

As described and amazing car. Would be nice that it would have a small spare tire of sort but still an amazing vehicle and safety as 1st priority.

I always use them for car maintenance and am very happy. I just bought a new Crosstrek. This is my family's fifth Subaru from this dealer. The sales person with whom I dealt was professional, friendly, and I had a good experience. I did have one negative experience from one of the managers, whom I thought was doing a hard sell with the interest rate for financing. He suggested that 4.9% was DRAMATICALLY better than the 5.19% of my credit union. While I took the lower rate, I just found this annoying. DRAMATICALLY better would have been something like 4%. Saving about $30 a year is hardly dramatic.

I love my new 24 Impreza black hatchback very slick looking car and drives like a dream. Big shout out to Wilsonville Subaru for helping me get a deal done on getting this car. Daniel Ramirez Cruz was very helpful especially and thoughtful of my time and what I wanted in looking for a vehicle.

I couldn’t be more happier about my purchase of my first Toyota. Austin was my salesman and he did an excellent job finding me my forever car. He was very knowledgeable and kind. He asked the right questions to be able to find the exact car I wanted. This dealership made the process of buying a car smooth. I would definitely recommend this dealership.

It's a fantastic vehicle, both inside and out. I get about 30-50 electric miles depending on whether I do freeway or side-street driving, what the outdoor temperature is, if I have AC on, etc. I get 50-60 mpg when the engine turns on. It gets to freeway speeds really fast in sport mode, but I normally stay on eco/normal mode - normal mode has more than enough power for my needs. Interior features lack the extra toys from the XSE and Premium trims, but I can live without them. Trunk space is adequate with the folding cover attached and only slightly better without it due to the sloped rear exterior. But I've never had a problem with trunk space since folding down the seats grants more than enough room for my needs. Cabin space is decent. No one in my family and friend group is over 182 cm tall so all of them can fit with ample head and leg room. I have no complaints with the handling, even at higher speeds. It's smooth, but outside noise does get a bit loud especially when the engine turns on. Charging is a tad over nine hours if using a standard 110v/120v L1 charger, and half that with a 220v/240v L2 charger. The Prius Prime is not built to handle DC charging, so don't bother with that. EV mode is good for up to 55 mph or so, and HV mode is good for speeds beyond that. The sweet spot speed for HV mode seems to be around 65-72 mph. Beyond that and efficiency takes a nosedive. The Prius Prime, or any plug-in hybrid (PHEV), isn't for everyone. It's the best of both worlds, but it's also the worst of both worlds. During EV mode, a PHEV is a less efficient battery electric vehicle (BEV) since it's carrying a heavy internal combustion engine (ICE) that isn't being used, along with all the other ICE components. It also has all the maintenance requirements of the standard HEV variant, unlike a true BEV. When the battery is depleted, a PHEV is a worse hybrid since it's carrying a big battery that isn't being used. Despite a PHEV's versatility between gasoline and electric usage, it isn't for everyone. It can run on gasoline only without ever charging the battery, but then you lose all the benefits of EV driving. You paid extra for the EV experience, so you might as well charge the battery. Final thoughts: the Prius Prime is a very good car, but only If you can charge at home. If not, then get the standard Prius since that one is an even more efficient hybrid.

Myron was my sales guy he did a great I will be sending people his way

Never spent a $ on maintenance of this car. It is extremely reliable, stylish, status symbol. i am selling this car as I want to buy a new Tesla.

Justin was Heaven Send I appreciate all his hard work and am looking forward to working with him again

Great car for the cost Only problem was that it is easy to pinch a finger with the door handles while opening and closing the doors

Staff was very kind and helpful! Only thing is there are a lot of hidden fees added towards the total price of the car which made the end price $5k more than expected.

I sure tire of the "free energy" postings. You honestly think your utility company comps you for the extra kilowatt usage? These are great little cars, even took mine on a Minnesota to Texas and back road trip with decent comfort at full highway speeds and no, it didn't look as if I was lead car in a funeral procession either. You can honestly cruise all day at 80 should you wish to do so. Reliability? If this Prius is like my 2008 then I can expect to get a trouble free 218,000+ miles out of it and then see its current owner still tooling about the area. Take a look and see where these are made. In a country that still values quality of performance and strives for perfection.