Used hatchbacks for sale near Carthage, IL

Jake on the service department was very kind to me. Although I had to wait over 4 hour's..

I absolutely love mine in comfort I think that it could have been a little bit better but that's on long trips. Short trips the comfort is fine. My car was totaled and my airbags blew on my steering wheel and at my legs and I'm so glad that they did because I really would have gotten hurt without those airbags The seat belt also did its job very well and the brakes warning light came on first then the brakes came on the exact same time I was putting the brakes on a guy ran a stop sign and there really wasn't much I could do but hit him which it did total my car and I am now looking for another one of the exact same kind I want my car back I love my Honda Civic sport touring.

Positives: 1. They offered me a fair value for my trade in. 2. They were willing to match the best deal I had found on a similarly equipped vehicle in the area. 3. Everyone at the dealership is very nice. Negatives: 1. One caution I'll share has to do with the finance/business manager experience. He's very charismatic, very charming, a good salesman some might say. He will attempt to sell you on the usual extra services and coverage. Then he'll go through a presentation on the manufacturers warranty compared to a 3rd party warranty. That little presentation includes some inaccuracies. He either hasn't read the contract or lacks proper understanding of how it works. He will then reassure you, that you can get a full refund within 30 days after you've had time to read the contract and lookup reviews. However, this is only partially true. In the state of Iowa extended warranties are taxable contracts. When they show you the price, it doesn't include the sales tax. That will only be shown once you've agreed to the price and go through the signing process. (red flag #1) Please Note: you will not have internet service inside his office and their public wifi does not work. If you attempt to cancel the contract that they sell as fully refundable within the first 30 days, prorated after that, you will find out that they will refuse to refund the tax they collected (even if it's just 1 business day after your purchase) and claim once it's sent to the state they don't get it back and won't be able to refund it to you. This is what some might call a lie by omission. (red flag #2). By the way, they don't sell the GM Extended warranty (likely because they don't make as much money on it), but if you're interested in it, it's significantly cheaper and you can get it for 12 months longer and 10k mile more coverage than the 3rd party warranty they offer. (red flag #3) All in all, I'm happy with my purchasing experience and would buy from them again. I'll just be on guard a little more when it comes to meeting with the business/finance manager. I know they have to make their money to, I just don't like being lied to. Even if it was just an error I think they should have made it right which they did not do. I hope this review helps someone be a little better prepared than I was.

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

The salesperson named Keith did a wonderful job in understanding my needs (as a customer) and precisely made my used car buying process very smooth. I bought a 2019 Toyota prius XLE -AWDe from them and currently have no concerns with the car or service. Keith helped me park the car in their lot for few days since I was on my way from Michigan to Nebraska. On my way back I collected the car just fine. No hassles. I recommend this place for used cars .

This car meets my needs with plenty of legroom, great fuel mileage, sporty look, and realizability, and dependability. Looking forward to owning this one for a long time.

Darius Smallwood is the best salesman. Very knowledgeable and goes out of his way to make buying a car the best experience!

Heather was an amazing sales woman, I truly appreciate her hard work for making today happen! I purchased my first car by myself. I can’t wait to love my new Honda Civic

I was a bit scared going in with all the negative reviews on here, but honestly it was the easiest car-buying experience I've ever had. I HATE the process of buying a car, but Anthony made it slick with no hassle or pressure.

I love this car. I love how it’s reliable how how move how drive very great car. I’ll recommend this to everybody 10 out of 10.