Used hatchbacks for sale near Hinckley, IL

Still shopping and may yet purchase from this dealer. They are an impressively large dealership. Yet, I felt welcomed and comfortable there.

I traded in a 2017 Honda CR-V Touring because it was going to to cost more to fix the major issues (as a second owner I did not know the CR-V had that many things wrong). I put money down on the Civic Sport that I was going to use for the repairs. I do have to say it's a nice car and I hope it will last longer than I expect. That being said I didn't want to buy another Honda but I did go to a dealership that I trust more than anybody else. I will come back and further my review once I have 5,000 miles on it.

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

Heather was an amazing sales woman, I truly appreciate her hard work for making today happen! I purchased my first car by myself. I can’t wait to love my new Honda Civic

Julian is a wonderful sales representative. He was thorough and an excellent communicator. Management also was through and brilliant with their communication. One of the easiest purchases I've ever made

I haven't owned a 4 cylinder in a long time. I had a turbo 5 Volvo, a 6 cylinder accord, and a Mercedes c300 6 as my last three cars, then before that I owned a last model year RSX (2006, I wouldn't count the new ones) for a long time so that's the closest comparison to this. I think the RSX felt a bit more sporty (I didn't have the Type S), but as for power they're a pretty close match, and I bet the Mazda 3 would smoke it off the line with it's torque heavy engine. I think the RSX looked more sporty too, it had probably a more mature styling to it that I appreciate now even more than I did when I owned one, but I will say every time I look at my Mazda 3 I like it more and more. I've seen a thousand of these on the road and never had a strong opinion on them, but my girl in red keeps growing on me, and when I take the dog out for walks I circle the car and look it over and understand it more and more. I have a 2018 fully loaded GT, and the interior is mostly it's strongest positive. The facelifted w204 is easily the nicest looking interior I've ever been in, and the accord maybe the most comfortable, but this is incredibly close to the accord in terms of comfort and only lacking in slightly worse seats and less room. The seats are great though, but the 2012 accords were some of the best I've say in. The fake leather has a great balance of firm and give to it, and what's even better is the whole interior is wrapped in a similar nice synthetic material that's a joy to be wrapped in. I've never owned a car where my arms are supported on both sides in such a comfortable manner. I'm 6'1 so I keep my seat low but I feel like I have a good deal of room, in fact, I test drove a 2023 (gen 4) Mazda 3 that was an incredible price, about $800 off from my 2018 and even less miles but the new interior design is nowhere close to as good as what we get in the gen 3. You have almost no room to spread your legs out in the newer models and that's a deal breaker for me. The one major weakness of the 2018's interior is the tablet on top of the dash looks hideous. I think I mentioned earlier my model is fully loaded, and I mean it. But what's that mean, a premium sound system, some exterior trim pieces tacked on? Nope, here we have some genuinely cool features. Adaptive headlights that turn with the wheel, a heads up display that's projected on a piece of clear plastic that raises up when you start the engine and can show speed, road signs, blind spot info, next GPS heading, etc. We have automatic windshield wipers, adaptive cruise control, lane keep assist, a great Bose sound system, paddle shifters. My car has more bells and whistles than my wife's high trim 2023 Tuscon. I really love my little Mazda, and I'm hoping to take it down some back roads to see if I can enjoy the driving part as much as some others do, as I've mostly spent time on the highway or in stop and go so far. This was a purchase I was unsure of 3 days ago when I made it, but every couple waking hours something pulls me to that car, whether to drive it or just to sit in it. I know now I've made a great choice.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

The Honda civic is an amazing car! Honda is a reliable car that you can trust. I’m really happy with it. I’ll recommend it to anyone.

Purchased a used Audi recently and was very happy with the sales person, Sabina. She was patient, knowledgeable, and communicated very well (responsive). Ended up financing because we were out-of-state buyers. The finance manager was fantastic and worked quickly. She was also very knowledgeable and helpful. Here’s why I only rated 4 stars - there was some sketchy deferred maintenance that was not addressed prior to offering the car for sale. Notably mismatched front tires and 4mm rear brake pads. The dealers own tech inspection sheets noted the need for immediate attention to the rear brakes, but they were not replaced. Mismatched tires, in my opinion, are also a safety issue. I can only imagine these issues were not addressed to maximize profit and that’s okay as long as the car is priced right. And it was, BUT I can’t imagine a less than 2% change in price would have stopped a sale. Safety is paramount.

Just bought the Honda Civic 2020 Sport Coupe and I’m really happy with it. The car looks sharp, drives smoothly, and has enough power to make daily driving fun without sacrificing fuel economy. Interior is comfortable and modern, with all the tech I need. Overall, a great blend of sporty looks, efficiency, and reliability. I would Highly recommend this car.

From the moment we arrived, Zee was welcoming, friendly, and incredibly helpful. He gave us plenty of time to look over the car, answered all our questions, and made sure we felt comfortable during the test drive. There was no pressure at all, just genuine support. Thanks to Zee, the whole process was enjoyable Highly recommend.

Best year civic thus far....gas mpg, handling, features, and comfort. I've had prolly 10 civics in my lifetime and this is the best one yet.

Needed help with cost of rear wheel alignment. But salesman would not consider any help with a price drop to help me cover the alignment as was noted by mechanics.

Service is great and friendly and they will do everything they can to make sure you get your car in and out no problem. They’re awesome! -jimmy sands

This car feels very neutral and smooth in corners at any speed. Sometimes, it feels like it's too easy to go too fast in this because the grip is so confidence-inspiring. I have the non-turbocharged model, which has plenty of giddy up to it. I'm not sure if I regret choosing it over a turbocharged variant but there's plenty of power for my needs. The gearing is pretty tall and you need to plant your foot to let it rev out and find the right gear, but doing so is rewarded with a very responsive and surprisingly smooth engine for being a 4 cylinder. I was feathery on the gas at first, so it was underwhelming but I adjusted to the inputs. The car feels plenty sporty and the grip makes cornering feel amazing. The rear suspension is torsion beam and you will notice it on very poor roads, but everyday driving on decent roads feels super refined, quiet and grip is not affected by this suspension arrangement. I'm very happy with my purchase. I'm 6'3" and fit pretty comfortably in the car even with the sunroof right above me. I've been in cars with more front legroom and have been less comfortable than I am in this car. Seat bolstering could be an issue for those with wider shoulders. I'm someone who loves a low driving position, so this car is a godsend in a world of soulless, blobby SUVs. I think this is the best all-around compact car you can get.

Only place to purchase and sell a car outstanding experience outstanding quality cars and Kudos to everyone I encountered. Clean and efficient world class above everyone else in the industry

Purchased a 2021 sedan premium plus turbo AWD in 2022 with 11,000 miles. THE BAD: At 17,000 miles I discovered the front end would wobble when I applied the brakes. I was told by the dealer that I needed front and rear rotors and that the cost would be $1,000. When I asked why I needed brakes at only 17K miles I was told it was because the rotors must have gotten wet when I drove through a puddle when they were hot. Really? He obviously thought I was an idiot. It ended up costing me $600 to have a local shop do the work including an upgrade on the quality of the original factory rotors and pads. At 29,000 miles the car left me stranded in a parking lot when the battery died. A replacement battery cost me $280. At 30,000 miles the original manufacturer tires were badly worn and needed to be replaced (and yes I rotate them in fact EVERY oil change as opposed to every other). I purchased 4 Michelin tires which cost me $1,200. Also at 30K miles a rock came up from the road and cracked my windshield causing me to spend my deductible to have it fixed ($500). Nobody's fault I understand, just one more expense with so few miles.I have also noticed that I often get a "safety and driver support systems temporarily disabled" notice. It seems to be random but is annoying nonetheless. Shouldn't be happening at 32K miles. At 29K miles I apparently hit a pothole and the front rim was badly bent. The cost to straighten the rim was $140. The lane departure safety feature is annoying. Every time I even begin to leave my lane it violently pulls me back. Even when I need to go around an object in the road it pulls me back. Also, the tone associated with lane departure only works when it fells like it which is probably a good thing. Another issue is that it takes forever for the interior to get warm in the winter and cool in the summer. The car needs to warm up for at least 15 minutes before the temperature gets where I need it to be. The problem with that is that when using the remote start through the Mazda App, it only allows the car to run for 10 minutes. Also, you can't make any adjustments to the temperature from the app. ... THE GOOD: This vehicle is a blast to drive! It sounds great and it has plenty of power and I am still in love with the exterior appearence. The interior is done so well and as YouTube car reviewers say, "it's a great place to be". It has every option I would every want except for wireless Apple car play. It handles great and the AWD seems to work really well in slippery conditions. Currently I am at a crossroads. Do I sell my Mazda3 while the value is still high and get something else or do I keep it and hope nothing else goes wrong? I really like the car but I want to love it. One issue is the fact that when I purchased it I got 2.9% financing. I would be lucky to get 6.9% with todays rates. Also, if I sold it what the xxxx would I buy that has all of these features, a turbo engine and AWD that wouldn't cost me $35-$45K?!

I bought a new 2023 F-150 XLT from Hopkins Ford today. Jaden was my salesman, and he knew every question I had right away. He was extremely helpful, and was an awesome salesman. I’m very happy to do business with him, and Hopkins Ford. We couldn’t find a price that was going to work for me, but we kept talking for 5 more days, and they kept working harder and harder to get the truck to me at the price I needed it. They were finally able to make it work, and I’m very grateful that they worked so hard for me. I will absolutely be buying more cars from them in the future. I would 100% recommend this dealer, and Jaden as your salesman. Thanks Jaden!

I absolutely love mine in comfort I think that it could have been a little bit better but that's on long trips. Short trips the comfort is fine. My car was totaled and my airbags blew on my steering wheel and at my legs and I'm so glad that they did because I really would have gotten hurt without those airbags The seat belt also did its job very well and the brakes warning light came on first then the brakes came on the exact same time I was putting the brakes on a guy ran a stop sign and there really wasn't much I could do but hit him which it did total my car and I am now looking for another one of the exact same kind I want my car back I love my Honda Civic sport touring.

Brought my vehicle in back in January for some issues related to the oil pan. Victor and the crew at Hopkins took amazing care of me and empathized with me throughout the entire repair process. Truly appreciate these guys work ethic and customer first service approach. Need more dealer service providers like this across this country and this is the standard that others should strive to follow. Thank you again for the assistance with my F-150 you guys have earned my business moving forward for years to come.

I couldn’t be happier with my experience at Driven Auto of Dundee! I recently purchased a Tesla from them and the entire process was smooth, transparent, and actually enjoyable which is rare when buying a car. Eddie Baker was my salesperson, and he went above and beyond to make sure I got exactly what I wanted. He was knowledgeable about every feature on the Tesla, explained the financing options clearly, and made me feel confident in my purchase. The inventory here is top-notch especially if you’re looking for Teslas or other luxury vehicles. If you’re in the market for a vehicle, I highly recommend checking them out and asking for Eddie. He’ll take great care of you!

The car is awesome and fun to drive! The only downfall is that the car would be even better if the mileage would be at 300 per charge. I would buy this car again if I was to buy another vehicle. This is my first EV and as a result I am impressed as i have driven a Rivian and Tesla before. Those are fun EVs as well but the Polestar 2 hugged me with supreme fit. I am 6'2", 215 lbs and I had no issues with getting in and out of the Polestar front seats. The backseats, not so fitting. :-) All in all i would recommend this Polestar 2 EV!

Highly Recommended! Dean and Mike were very helpful with everything! They explained the entire car and went thru everything with me. They were very helpful thru the entire process and was very insightful. They helped me get the car I wanted at a good price!

I absolutely love this car, I am so glad i went with this car instead of the other option i was looking at. The only things i don’t like, are the limited storage space, and the engine start stop feature. There should be an option to turn it off and keep it off instead of having to turn it off every time i start the car. Other than that, this car is amazing. It has great leg room in the back, which is what i was looking for the most besides the remote start. I upgraded from a 2003 elantra.

Very nice dealership experience. Jorge was very helpful and knowledgeable during my vehicle purchase. If you plan on purchasing from Toyota of Naperville, Jorge is the salesman to see.

I have loved my Prius C. I have never had one complaint. Zero problems. Zero headaches. Comfortable, convenient, reliable. Every time. Not only that, but you cannot BEAT the fuel costs!

One of the easiest car purchases I have ever made. The Tucson was loaded with limited miles at a great price. Dion was very friendly and helpful.

Tyler and Mohammad good sales team they went above and beyond to help me thanks for good service I would recommendthem for buying new car

We just purchased a 2018 Honda CRV from the Joliet Honda dealership. We received outstanding service all the way around. Our salesperson was Chris, who was very knowledgeable, courteous and helpful. He explained everything fully and made sure to answer all of our questions. He sat with us in our car and made sure we understood all the features and even gave demonstrations. It was a very pleasant experience and Chris made it low stress!

Handles and drives great. A Spec package is top of the line for any driver. The Turbo gives you great pop if needed in fast moving traffic, Proud Owner

Very good profesional Menager Kris and all staff very helpful . They stay with me even after the hours and show me all of the cars I wanna see! So definitely I will recommend this dealership to all of my friends. Thank you again.

It's a fantastic vehicle, both inside and out. I get about 30-50 electric miles depending on whether I do freeway or side-street driving, what the outdoor temperature is, if I have AC on, etc. I get 50-60 mpg when the engine turns on. It gets to freeway speeds really fast in sport mode, but I normally stay on eco/normal mode - normal mode has more than enough power for my needs. Interior features lack the extra toys from the XSE and Premium trims, but I can live without them. Trunk space is adequate with the folding cover attached and only slightly better without it due to the sloped rear exterior. But I've never had a problem with trunk space since folding down the seats grants more than enough room for my needs. Cabin space is decent. No one in my family and friend group is over 182 cm tall so all of them can fit with ample head and leg room. I have no complaints with the handling, even at higher speeds. It's smooth, but outside noise does get a bit loud especially when the engine turns on. Charging is a tad over nine hours if using a standard 110v/120v L1 charger, and half that with a 220v/240v L2 charger. The Prius Prime is not built to handle DC charging, so don't bother with that. EV mode is good for up to 55 mph or so, and HV mode is good for speeds beyond that. The sweet spot speed for HV mode seems to be around 65-72 mph. Beyond that and efficiency takes a nosedive. The Prius Prime, or any plug-in hybrid (PHEV), isn't for everyone. It's the best of both worlds, but it's also the worst of both worlds. During EV mode, a PHEV is a less efficient battery electric vehicle (BEV) since it's carrying a heavy internal combustion engine (ICE) that isn't being used, along with all the other ICE components. It also has all the maintenance requirements of the standard HEV variant, unlike a true BEV. When the battery is depleted, a PHEV is a worse hybrid since it's carrying a big battery that isn't being used. Despite a PHEV's versatility between gasoline and electric usage, it isn't for everyone. It can run on gasoline only without ever charging the battery, but then you lose all the benefits of EV driving. You paid extra for the EV experience, so you might as well charge the battery. Final thoughts: the Prius Prime is a very good car, but only If you can charge at home. If not, then get the standard Prius since that one is an even more efficient hybrid.

They called promptly and gave me information about the car but unfortunately this car wasn't eligible for a tax credit.

Quick, fun, economical. Still learning all the tech and experimenting with all the energy and performance options. Getting around 40 miles per charge with AC. Gets lots of positive looks. Front door head clearance could be a lot better. Driver display not the problem of some reviews, more like a large heads up display. A keeper!

Great experience, Patrycja (our sales associate) was great. We purchased a 2023 Tesla model Y

This car is amazing but if you like music you are going to have a lot of problems with its audio system. Who ever Acura let do the audio system needs to never do it again. Audio system doesn’t even last for more than a year