Used hatchbacks for sale near Lake Arbor, MD

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

Purchased a 2021 sedan premium plus turbo AWD in 2022 with 11,000 miles. THE BAD: At 17,000 miles I discovered the front end would wobble when I applied the brakes. I was told by the dealer that I needed front and rear rotors and that the cost would be $1,000. When I asked why I needed brakes at only 17K miles I was told it was because the rotors must have gotten wet when I drove through a puddle when they were hot. Really? He obviously thought I was an idiot. It ended up costing me $600 to have a local shop do the work including an upgrade on the quality of the original factory rotors and pads. At 29,000 miles the car left me stranded in a parking lot when the battery died. A replacement battery cost me $280. At 30,000 miles the original manufacturer tires were badly worn and needed to be replaced (and yes I rotate them in fact EVERY oil change as opposed to every other). I purchased 4 Michelin tires which cost me $1,200. Also at 30K miles a rock came up from the road and cracked my windshield causing me to spend my deductible to have it fixed ($500). Nobody's fault I understand, just one more expense with so few miles.I have also noticed that I often get a "safety and driver support systems temporarily disabled" notice. It seems to be random but is annoying nonetheless. Shouldn't be happening at 32K miles. At 29K miles I apparently hit a pothole and the front rim was badly bent. The cost to straighten the rim was $140. The lane departure safety feature is annoying. Every time I even begin to leave my lane it violently pulls me back. Even when I need to go around an object in the road it pulls me back. Also, the tone associated with lane departure only works when it fells like it which is probably a good thing. Another issue is that it takes forever for the interior to get warm in the winter and cool in the summer. The car needs to warm up for at least 15 minutes before the temperature gets where I need it to be. The problem with that is that when using the remote start through the Mazda App, it only allows the car to run for 10 minutes. Also, you can't make any adjustments to the temperature from the app. ... THE GOOD: This vehicle is a blast to drive! It sounds great and it has plenty of power and I am still in love with the exterior appearence. The interior is done so well and as YouTube car reviewers say, "it's a great place to be". It has every option I would every want except for wireless Apple car play. It handles great and the AWD seems to work really well in slippery conditions. Currently I am at a crossroads. Do I sell my Mazda3 while the value is still high and get something else or do I keep it and hope nothing else goes wrong? I really like the car but I want to love it. One issue is the fact that when I purchased it I got 2.9% financing. I would be lucky to get 6.9% with todays rates. Also, if I sold it what the xxxx would I buy that has all of these features, a turbo engine and AWD that wouldn't cost me $35-$45K?!

Steve was an awesome Salesman. He got me in and out in 3 hours,,,,I bought the car I wanted at the price I wanted in 3 hours..... I was shocked. If you go to Waldorf Honda see Steve. I will be back to buy another car soon.

Previously we have owned a 2016 Mazda Hatchback with the 2.0 liter engine and manual transmission. Our biggest complaint with that car was the lack of power. We were not expecting a performance car, but the 2 liter engine in that car was just anemic. My wife didn't feel safe trying to pull out into traffic. We recently purchased a 2024 Mazda 3 Premium with 2.5 liter engine and manual transmission. While still not feeling like a sports car (it is not one) it does have considerably more torque than the 2016 we owned previously. Things we like about the 2024 model: - the bump in power - fuel economy - the interior. the seats are somewhat firm, but comfy. The dash is nicely layed out - the buttons on the console are useful - heater/AC controls are buttons and knobs - easy to use - the heater fan! We have had several Mazdas, and the fan has always been underpowered. the fan in this car is adequate - two driver settings that will put the seat in the correct position, as well as let you set the brightness of the heads up display - seat heaters Things we don't like: - auto sensing wipers. the only way to use the intermittent wipers is with the 'auto' setting, and it operates properly only intermittently at best - the door for the gas filler. it is not difficult, but if you don't know how to do it, you may need to google (what I had to do at the gas station) - Fully electric parking brake - I would prefer a manually operated brake. - The pedal area is somewhat narrow. I have somewhat wide feet, so I have to keep that in mind, as some shoes make driving cumbersome. The reliability question was required, which is a rather lame requirement when one has owned a car for a month. I gave it 3 stars as I have no idea yet as to the reliability.

Heather was an amazing sales woman, I truly appreciate her hard work for making today happen! I purchased my first car by myself. I can’t wait to love my new Honda Civic

Provided info on vehicle, as requested. I appreciated their response which helps with my car search,

I love this car. I love how it’s reliable how how move how drive very great car. I’ll recommend this to everybody 10 out of 10.

Great experience with the staff. I am really very impressed with this dealer from sales to management to maintenance people

The sound system is amazing. I upgraded my old Mazda 3, 2015 to a 2023. The inside is much quieter. I love my heated seats. We've owned many Mazdas and have loved them all. The reliable little cars with great gas mileage.

Atmosphere was pleasant and all of the personnel was kind and professional. Especially my salesman Earl Jones He made the whole process so easy. The other salesmen were very kind also. Koons is the way to go when buying a vehicle.

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

Glenda and Tony were a great Duo. Made me laugh and I was comfortable with my purchase

I purchased a used 2022 Polestar 2 about 10 months ago. I have a PHEV Honda Clarity and I wanted to go all EV. The Polestar 2 has been a great car to own; it is very low maintenance, comfortable for tall drivers and passengers under 6 ft in height; the over the air updates are good, and we should be getting a NACS adapter in August 2024. I recommend the Polestar 2.

I’m a really tough customer and Koons Kiadidna great job! The process was really simple. Jordan, my salesperson, was great and eliminated all of the negotiating and unnecessary stuff usually associated with purchasing a car. Took less than an hour once I got to the dealership. Thanks JORDAN!

My service was very pleasant and timely. However, I noticed my air conditioning is making a sound that it wasn't making when I brought it in.

Jon Garrett, Sales Consultant at Passport BMW, exceeded my expectations. From my first inquiry about the 2026 BMW X3, Jon was responsive and knowledgeable. He showed real passion for his work and care for his customers. The process was efficient and stress-free. Jon respected my time and completed the transaction in a couple of hours, as promised. Jon’s professionalism and warmth made the experience enjoyable. He introduced me to Jay, the finance manager, who was also outstanding. Jay’s expertise and attention to detail stood out. He explained everything transparently and made sure I felt confident and informed. His professionalism made the paperwork process smooth and pleasant. Neb, a true BMW guru, took the time to walk me through every new feature of my X3. He answered all my questions with patience and enthusiasm. Neb made me feel comfortable with the technology and genuinely excited about my new car. While training Marie, who was also exceptionally professional and eager to learn, Neb ensured nothing was overlooked. Their teamwork and support were evident. I felt I was in the best possible hands. The Passport BMW team exceeded my expectations in every way. This was my best BMW purchase yet—I've bought six before. I deeply appreciate the care, expertise, and dedication from Jon, Jay, Neb, and Marie. I highly recommend them to anyone wanting a world-class car-buying experience. I look forward to working with them again and will share my positive experience with friends and family. Thank you to the entire team for making my experience outstanding and unforgettable.

This car is easy to drive, beautiful color, good on gas, handles well on cornering. Nice price and great tires too. This is my 3rd mini, so I love them!

2/27/2025 Service Visit Excellent visit with great service. Service department called me to discuss waiting time prior to my departure. I was greeted and treated extremely well during visit. I waited in their service department lounge. Wait time was as discussed. Miguel the service agent kept me informed of progress, discussed the service performed, confirmed what services were due in the future. Asked me if I wanted car wash and got that done quickly. I am very fond of the dealership even after it changed hands from previous ownership. Great job by IG Burton. I will keep bringing my 2022 Outback here for service, where I purchased the vehicle, even though it is further than the dealership near me. I also stopped into the customer service department to ask a question about my Subaru application and was happy with the friendly agent and the time spent answering my question.

After changing jobs and having to drive 100 miles round trip, I decided to buy the 2023 Honda Civic, I think it was the best decision of my life, not only does it save me a lot of gas but it looks spectacular on the outside and not to mention The interior is simply perfect with a lot of space, like any criticism there are negative points such as the sound system which in my opinion lacks power to be able to listen to your favorite songs at full volume, another point that I would like to highlight is that it lacks entry to the car without having to use your remote control even my 2011 grand cherokee has it, in a general perspective it seems like a good car for price, safety and appearance, it has been my first honda and I think I will continue with the tradition of continuing to buy this model for a long time

I have now worked with Loyalty Ambassador Mr. Kurt Collins on two separate occasions - once to move from a lease to a finance (Apr '24), and once to lease a new vehicle (Aug '24). In both instances, Mr. Collins distinguished himself by offering a comfortable approach to the task at hand. Mr. Collins was friendly, detail-oriented, and a true asset to the myriad of directly and indirectly-related questions. If you are in the market for a new Mazda vehicle, do yourself a solid and ask for Kurt Collins by name!

It’s a sport car! Can get a honda or toyota with the same price but basic features. Totally worth the value. This is good for personal and family use.

it was a good experience, he tried to help me the most he can and he did a great job thank you so much for your service

I really like my Honda Civic. It has been very reliable and in the 5 years I have had it there haven't been any major repairs or problems. Since I am short I have gotten a cushion to sit on since the model I got sits lower to the ground. The keyless entry and ignition has worked out very well for me.

Highly recommend the team of Jason "JC" Burthey (sales), Tony Blazier (sales manager), and Scott Cook (Finance) for your next car purchase. Professionals all around who made the process easy for multiple car purchases. I do a decent number of commercial/business vehicle purchases (8-10 vehicles/year), and these guys were great at cutting through the noise to get to our target and not waste my time...and with no surprises. Their consistently great inventory helps too -- kudos to the folks who manage their allotments from GMC. We've now bought four vehicles from Koons Woodbridge in the last six months, and I'd be happy to go back to them again for a personal or commercial fleet purchase. Thanks, guys!

I have had my car for a few years now. I have 102k on it now. I took it in for the A/C recall and Fuel pump. My injectors were replaced as part of the fuel pump recall. I have had zero other issues, all was paid for. I am as happy with it now as I have ever been. I get a constant 35MPG combined and it has 205hp with excellent handling. I’m old, I’ve had a lot of cars. This is truly an engineering marvel. How could you get this mileage and power for that price? Do your research. I drive it very aggressively in so cal canyons etc and it makes me smile.. that alone is worth the reasonable price. Mine is stock, but my warranty just ended at 100k so stay tuned……

Excellent and prompt service. They did a great job and were very informative throughout. Highly recommend!

We leased a 2019 civic hatchback ex and loved it so much we bought out the lease three years later. The best feature that’s unique to these cars is the Lane Watch Blind Spot camera (available on the EX, SI and I believe touring models) I don’t know why they went away from this feature with the 2022+ models. Add all the sensors you want but the camera is better than anything else. I thought it would become standard on more cars, not get phased out. Besides that, the true city gas mileage is closer to 24 than 30, but highway is about 40 and mixed is 29. Very good for an all gas car. We had very few problems in the 6 years we drove it. Only thing we had to replace was the infotainment system— covered by the extended warranty. If it wasn’t for some dumb teens speeding through an intersection and taking us out in the turn lane, it should have lasted another good ten years if not more. This version of the civic is a great little car.

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME

Wonderful vehicle! I am very pleased with it! Handles well, shifts well. I love the new boost blue color. Would recommend this car to anyone who appreciates good cars.

Easy and laid-back, let me look at the cars and make my own decision, then assisted me expertly through the whole bone process. So, so calm and laid-back. My kind of place.

Good help good service better people appreciate it Davaughn M. If you’re looking for a good solid car this is the best place to go in the area you will not be disappointed or unsatisfied even if your money not the best they’ll still work with you.

We bought our 2017 Fiat 500 pop almost three years ago with 27k on it. We needed a small light car to tow behind our motor home and it fit the bill. What we didn't expect, was to totally fall in love with this little reliable and efficient car. I never could have anticipated how reliable and solid this little Fiat would be. We love driving the 5 speed with a nice purring engine under it's hood. We done nothing but oil and filter changes and tire rotations for three years, of course a air filter and cabin filter as well, but that's it. I would highly recommend this amazing little car to anyone. In town we get 45-50 mpg at 35 with the Cruise on, and at 80 we get 32-40 depending on hills etc. Car has totally exceeded all our expectations and more. No worries that Fiat stands for fix it again tony, no way, on this dependable great little car. I wish Fiat sold more of thier cars here, like in Europe and South America. Go Fiat!

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

I'm driving my 4th Mazda. It looks good, it's reliable, and it's fun to drive. Only issue is road noise, but it is better in this model than in previous ones I owned.