Used hatchbacks for sale near Midlothian, VA under $20,000

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

At a time when I was moving around two dogs and a cat, this car was an absolute must. It was a great value to start and even more so now that I use it as a second vehicle. The only maintenance I've done is the routine oil changes, etc. I expect to own it for another 10 years

Brandon stern was great! Handled my issue and got me in a beautiful car

This car drives very smoothly. For such a small car, you don’t feel the road. It feels like you are in an airplane. I have received many compliments from my passengers.

After owning many Nissan LEAFs over the years (Canadians kept buying them from me), the newer body style in 2018 release was a total winner. Better looking and the ride is definitely more refined, and our 2022 is flawless. These cars are the best kept secret in motoring. They are a HUGE value, and would be a great only car, but in almost all instances, the PERFECT second vehicle. They cost almost nothing to drive and maintain, and the insurance is also very reasonable.

I came in looking for f-150s, specifically one that could haul my horses/trailer. I was met with an extremely knowledgeable staff who walked me through the whole process. I was in and out in less than 2 hours. The entire shopping experience was done on an ipad, so we built the deal together. Will totally come back even though I am a 2hr drive away.

Bought the vehicle after Ford replaced the transmission due to the known transmission issue with these and it has worked like a dream. I cannot recommend this car enough. It has been reliable, dependable and easy to maintain.

Justin is very nice and helpful. The buying process was very easy and quick. He helped me look at different cars which was amazing of him.

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

Came in looking for a Tahoe with a trade in. Everyone in the process - from the manager all the way down - was kind, respectful and knowledgeable. Our sales rep, Matt, was there every step of the way. Great experience. Absolutely a first class staff!!

I always feel very safe with Vermont winters. Always feel I have control even in inclement weather! I love all the standard features and feel safe driving my grandchildren in this car.

0I had a wonderful experience with Kelley Carlson online and Donell in sales. Kelley narrowed my choices to 3 cars the fit my desires. Donell in sales assisted me inhouse. He was so knowledgeable, patient, kind and trustworthy. He paid special attention to my needs and helped me to narrow to one car. Thanks to Kelley and Donell for working together to afford me the automobile of my choice. I have purchased from Richmond Ford for thirty years. Never had a car problem. I always kept up to date with my services and the service given was always pleasant. Patricia C Heath

Before purchase, I did extensive research on this vehicle bc it was it was as close to a Mini Countryman in design as I could find. I am completely satisfied & never regretted after many miles & years. I am forever amazed at how well it is designed for comfort & ease of repairs. It contains more standard options than most and more than some expensive top of the line brands. After 9 years behind the wheel of this 2014 plus, I can only desire two faults that I'd improve, and that's the sides of the hood get dented very easily & the steering "feel" is very dead and unresponsive

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

The sale rep that I dealt with got a little snippy a few times within the transaction ,as I was unsure of my next move. Also said something that was somewhat sexist and I reconsidered again, but I loved the car,the price, and the mileage that was on it, so I proceeded with the sale. If I had to go there again, I would probably ask that person to realize that MY money was being spent here,and that patience should always be a virtue. I really truly think that someone else was looking at the particular car that I liked, and the sales person figured that if I didn't buy it, the other person would,and the sales rep became a few shades colder at that point. The other staff members were very courteous and kind, not pushy or overzealous with their sales persona.

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!

Haven't had the car very long, but love it. I like the exterior styling and the interior dash and radio display are nice, just keep in mind it's 4 years old so not as fancy as a brand new car - but pretty good sized touch screen. Engine has more power than I thought it would. With 3 adults, I got up to 60mph within the on-ramp for the highway and merged without issue.

We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!

We bought this car when we lived on Vancouver Island. Great car in traffic and getting in and out of parking spots. We loved every moment we have owned it!

My experience at this dealership wasn’t too bad, if you have patience for the people there An the staff you should be good. I got there at 1:30pm an since I didn’t schedule I had to wait but it was only for like 15mins or so till I saw a sale rep. 1:50pm they called me to talk to a sales rep, got my 13 Honda Civic appraised, waited 25mins for them to approved it, then went to the lot picked out my car I wanted. 20mins went back we talked numbers An gave them my down payment An was out in like 45mins after signing an them washing n vacuuming your car, you have the keys An you out the door!! I definitely recommend Marlo if you ever go to this car max. It goes by pretty quick in my opinion, don’t let this other reviews discourage you.

I love my car. 5 speed with 20k miles. Ive put on another 100k. I have taken this little AWD car places most people dont drive their 4x4’s. But I am meticulous about maintenance. I’ve never had a single issue with anything other than a thermostat replacement and A/C recharge. With the manual I don’t have to worry about a crap cvt. The first clutch lasted 118,000 miles. The only issue was the trust bearing, the clutch was still good. You cant beat a manual AWD that gets 30+ mpg IMO. Take care of the car and it will take care of you.

Came in and was greeted right away, they showed me quiet a few options and went with the one I liked the best. They even put the plates on my car for me, no temp tags or anything! They made it very straight forward and simple. Will definitely be coming back.

For my first car, it’s great and I love it. I’ve always wanted a car that wasn’t giant and making me uncomfortable. It’s extremely comfortable and the trunk space is amazing.

Gas mileage 50 mpg. So easy to drive especially at night. Bright lights could be brighter though. Excellent speakers. Hard to see screen when sun is shining on it. But perfect at night.

Good experience with the purchase of my 2025 Pilot Elite! Service related to paid for added on accessories was great!

✅ Dependability: Always starts, season or not. ✅ Fuel Efficiency: Far better mileage than my Cadillac. ✅ Spacious Interior: Plenty of room and power for a four-cylinder hatchback. ✅ Good Performance: Surprisingly peppy for its class. ✅ Sound System: Delivers quality audio, enhancing the driving experience. ✅ Ease of Driving: Smooth handling and user-friendly controls. Cons (Potentially): ❌ Theft Risk: Unfortunately, Kia and Hyundai models are frequently targeted. ❌ Lack of Luxury Features: Compared to Cadillac, the Soul may lack premium interior touches. Overall Verdict: The Kia Soul Plus is a fantastic, practical, and budget-friendly car that excels in reliability and efficiency. While it might not match the luxury of your Cadillac ATS, it’s clear that the Soul’s dependability, fuel economy, and practicality make it your go-to vehicle.

I had the best service here buying a car, I definitely recommend anyone to come here for a car

the vehicle is all around amazing i am a tuner and a honda guy thru and thru this little car I bought used stock and have modified the suspension and odd and ends but abused it daily now 30000 miles later she is still right their reliable as the day I bought her

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

This is a perfect car replacing my old Ford Focus, Simple and reliable. Great maneuvering and good gas mileage. Very reasonable price and value compared to similar cars.

Awesome service and experience. My first mini and first time to Crown. Great customer service and super friendly. Definitely recommend. Very excited to drive the mini and the experience.

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

I've been told Ford is not making the Fiesta anymore! So glad I found this one, she's a beauty 😍 I bought mine new (Ingot Silver) I lovingly call her Inga...😂 Sunroof and all..in Florida. My 1st new affordable car since I was active duty USAF back in the 90's. Pathetic,huh?

I've never bought a vehicle with less than 140k miles so when I decided on a certified 2014 Mazda 6, so glad I went to Pearson. Paul was a outstanding salesperson and made the process a breeze. Everything from price to detailing to finance couldn't have been more if a pleasure. I love my new car and the fact that I don't have to worry about anything besides basic maintenance until 2020! Would highly, highly recommend Mazda, Pearson and especially Paul Thrasher in the internet department to anyone looking for a new car.

Bought brand new in October, 2012 and have 110,500 miles on it. Other than tire rotations and oil and filter changes, practically a maintenance-free car. Only maintenance has been replacing the starter battery (less than $300) after nine years and I have replaced either the front or rear shocks, can’t remember which. Brakes have never been touched and are still 50% and 60% good. Yeah, I get the new car itch occasionally but I remind myself that I likely wouldn’t be as fortunate with the next vehicle. Since I purchased it, I have averaged 43.3 mpg. Phenomenal given that I live in Los Angeles. Since I retired five years ago, each July I drive from CA to MI, and have driven as many as 1,200 miles a day (17 1/2 hours in the road) and found the seats to be very comfortable.