Used hatchbacks for sale near Saint Michaels, MD

Ms. Jane was a pleasure to work with because she took the time to thoroughly explain what my car?s issues were. She apologized about not having a loaner to loan me but offered to get me an Uber to get me home. Although this dealership is somewhat out of my way, I will continue to go to them to service my car simply because of the courtesy that Jane extended to me.

Sheehy is a great place. If you ever need car service contact Phil Lark he is the best, you will not be disappointed. The best.

Best year civic thus far....gas mpg, handling, features, and comfort. I've had prolly 10 civics in my lifetime and this is the best one yet.

Fitzmall of Annapolis offered excellent value with my recent purchase. Very open and honest regarding the quality of the vehicles available. The options available on the sales lot are exceptional. Above all else was the support of our sales consultant James. If you need a vehicle I am confident James will help you find a vehicle for your needs.

Purchased a 2021 sedan premium plus turbo AWD in 2022 with 11,000 miles. THE BAD: At 17,000 miles I discovered the front end would wobble when I applied the brakes. I was told by the dealer that I needed front and rear rotors and that the cost would be $1,000. When I asked why I needed brakes at only 17K miles I was told it was because the rotors must have gotten wet when I drove through a puddle when they were hot. Really? He obviously thought I was an idiot. It ended up costing me $600 to have a local shop do the work including an upgrade on the quality of the original factory rotors and pads. At 29,000 miles the car left me stranded in a parking lot when the battery died. A replacement battery cost me $280. At 30,000 miles the original manufacturer tires were badly worn and needed to be replaced (and yes I rotate them in fact EVERY oil change as opposed to every other). I purchased 4 Michelin tires which cost me $1,200. Also at 30K miles a rock came up from the road and cracked my windshield causing me to spend my deductible to have it fixed ($500). Nobody's fault I understand, just one more expense with so few miles.I have also noticed that I often get a "safety and driver support systems temporarily disabled" notice. It seems to be random but is annoying nonetheless. Shouldn't be happening at 32K miles. At 29K miles I apparently hit a pothole and the front rim was badly bent. The cost to straighten the rim was $140. The lane departure safety feature is annoying. Every time I even begin to leave my lane it violently pulls me back. Even when I need to go around an object in the road it pulls me back. Also, the tone associated with lane departure only works when it fells like it which is probably a good thing. Another issue is that it takes forever for the interior to get warm in the winter and cool in the summer. The car needs to warm up for at least 15 minutes before the temperature gets where I need it to be. The problem with that is that when using the remote start through the Mazda App, it only allows the car to run for 10 minutes. Also, you can't make any adjustments to the temperature from the app. ... THE GOOD: This vehicle is a blast to drive! It sounds great and it has plenty of power and I am still in love with the exterior appearence. The interior is done so well and as YouTube car reviewers say, "it's a great place to be". It has every option I would every want except for wireless Apple car play. It handles great and the AWD seems to work really well in slippery conditions. Currently I am at a crossroads. Do I sell my Mazda3 while the value is still high and get something else or do I keep it and hope nothing else goes wrong? I really like the car but I want to love it. One issue is the fact that when I purchased it I got 2.9% financing. I would be lucky to get 6.9% with todays rates. Also, if I sold it what the xxxx would I buy that has all of these features, a turbo engine and AWD that wouldn't cost me $35-$45K?!

We were very well satisfied with the service we received, and the work was performed in a timely manner! Our consultant, Phil was very professional, knowledgeable and kind!

Most reliable car in my 37 years of driving! NO problems. Biggest negative are brakes grabbing at parking lot speeds. Biggest positive 39 mpg average. I had software upgraded and replaced USB module from Walmart for Android auto and Apple carplay

This is my precious car I lovedddd the car but winter is tough with the snow. My only complaint was the low profile tires are more prone to flat tires I had a lot! Snow and hills are not ideal but I worked overnight hours so roads are the worst at those hours!! Overall LOVED the car but wanted a safer car for work and child transport!!

This place was awesome. Everyone was friendly. I had the best sales person and even the finance manager was awesome. I will be a returning customer. They made me feel like a friend and not a customer.

A few years back I had a Suburban and hated coming upon hybrids. When the time came for a new car I first was thinking Corolla since it was my first new car decades ago. Then I figured why not a Prius? I have the XLE model that has most anything you could want in a new car. I usually only go 5mph over speed limits but I'm always passing all the cars when going uphill. I get looks from other drivers I pass wondering why I'm passing them in a Prius. Great handling too and so far I've taken it up to 114mph. I could've kept going but there was traffic ahead so it'll wait for another stretch of road. If I ever buy a Ferrari, I'll get a license plate frame that says, "My other car is a Prius"!

Easiest 60,000 mile service ever!! Customer service was excellent. Car was washed and ready in a few hours. Jeremy miller reviewed the requirements and explained everything.

I test-drove the Tesla Y and the BMW i4. Both had great acceleration and many desirable features. However, the BMW felt more luxurious, higher in overall quality, and newer in design. I have been driving the BMW i4 eDrive 40 for about two weeks. Because I am new to EVs, it took me a while to learn the many features. The dealer process took several hours to explain things and I returned briefly several times to request further explanation on specific points. Owners should be conversant with cell phones and computers to use the features. I am still waiting for the QMerit Level Two Charger to be installed but regular 110 Volt house current has been adequate to recharge the car after a normal commute. The car is actually a hatchback, with the trunk being capable of lifting high. The rear seats fold down, so the trunk is quite voluminous. I didn't like the vertical grills at first but they are growing on me and I consider the car beautiful inside and out. It is a pleasure to drive. I am already wedded to electric cars and doubt I'll ever get another ICE car.

Koons Toyota is always a great place to do business. I’ve been going there to buy cars and service cars for many years. I wouldn’t think of going elsewhere. My service manager, Scott Mudd, is terrific. He is knowledgeable, personable, and extremely conscientious. Scott is a credit to Koons Toyota! “Excellent” is the best word I can use to assess Scott’s work. I appreciate all he does to make my life easier. Bravo Scott!!

Excellent vehicle using technology and consideration for human comforts. Lane keep assist is developing each year. Cruise control distance features are well designed. Would I buy it again? Absolutely.

Very professional and customer friendly. Would recommend this dealer to anyone looking for a new or used Hyundai. Has customer’s Needs in mind throughout the buying process.

One of best driving cars I've owned. The gas mileage is amazing I went from gassing up weekly to once a month, The basic equipment is plenty.

Mr Zanelotti handled the recall repair and other work quickly and professionally. All work was on time and as estimated. Will return to Koons for service work in the future!

First things first... I view any car as a necessary evil.... I view them as something to get stuff from point A to point B. If I had My druthers I'd bicycle everywere but, since I live in the Berkshires of Massachusetts and as such we get a lot of snow and I can't. The Impreza fits the bill of what I need in a car. I have driven many cars in all kinds of conditions, the Impreza has never let me down. I'll admit it won't win most drag races but if you're looking for safety and reliability look no further. Mine is a lease and is the base model, but is chock full of great and useful features such as lane assist, hazard warning and my favorite adaptive cruise control (which brakes for you as the car in front of you slows down.) I had the first iteration of the Impreza in the nineties and that was good... This is awesome. Before I leased the Impreza I did due diligence by test driving Honda, Hyundai, Nissan and Toyota... The Impreza had most of the features I wanted at the price point that I wanted... Also the only manufacturer that offered AWD on the base model.

The Service Manager is outstanding... They always take excellent care of my car.. I have been bringing my car here since 2017 and they have always been first class..

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

Just bought a Chevrolet SSR retro pick up in the used truck dept. Couldn't be more pleased with this dealership from the sales rep to the manager. After looking for the SSR for at least 2 years, this one definitely was best overall condition and the deal was the best. BTW: they don't jack up the Internet pricing, and do follow up phone calls My rating for them is A

I sure tire of the "free energy" postings. You honestly think your utility company comps you for the extra kilowatt usage? These are great little cars, even took mine on a Minnesota to Texas and back road trip with decent comfort at full highway speeds and no, it didn't look as if I was lead car in a funeral procession either. You can honestly cruise all day at 80 should you wish to do so. Reliability? If this Prius is like my 2008 then I can expect to get a trouble free 218,000+ miles out of it and then see its current owner still tooling about the area. Take a look and see where these are made. In a country that still values quality of performance and strives for perfection.

Great dealership, friendly staff and easy process!!! No hidden fees or bait and switch tactics like some others I’ve been to. The online price is the real price!!!!

Switched to servicing my 911 with Porsche Annapolis after a god-awful experience with Porsche Bethesda. Communication was great, video assessment of the car (outlining work that needed to be done) was helpful, and Jamie/team were incredibly responsive along the way. Definitely will return.

As a BMW driver for decades (318i, 328i), I reluctantly switched to Tesla when the Model S became the first practical EV. I wanted to drive electric more than I wanted to be loyal to (IMHO) the best line of sedans and coupes on the planet. I loved the S, too, but after 12 years it was having problems, support was rotten, and it was time for a replacement. Fortunately, all the manufacturers have EVs now. Although I test drove several other makes, I was delighted to see that the BMW i4 was my favorite. When it started to look like tariffs were going to increase prices, I abbreviated my search and went for the Bimmer. By chance, the dealer had a 2024 shop loaner available with low mileage and a lower price than a brand new 2025 so I leased it. (Incidentally, it was less expensive in absolute dollars than the Model S was in 2012!) I'm glad I "pulled the trigger" when I did and I love the car. Handling is excellent. It "feels like" a BMW despite slightly lighter steering than my last 328. It's feature-rich and I'm still learning the ancillary controls. I'm OK with CarPlay although Tesla's own infotainment system is better. The driver assist is good and automatic stop/start in heavy traffic is a joy although I still prefer steering myself under better conditions. I think most BMW drivers will feel likewise. I haven't used self-parking other than a demo in the dealer's lot but I promise to try it. I don't expect to need a lot of service - it's an EV - but at least BMW takes phone calls! The cell phone app is better than Tesla's and it's NOT the only way to schedule service. My only real objection is the location of the charge port at right-rear which will make it awkward to use short-corded Tesla Superchargers even once BMW concludes a deal with Tesla. The i4 has more "hard" controls - which I prefer for eyes-on-the-road driving - than Model S but its voice recognition commands are more limited. Its navigator has the same voice as Model S but gives more frequent bum steers. All in all, I'm very glad I made the switch. And I didn't give money to the Little Dictator who works for the Big Dictator!

i had wrote a review before and it was not good. i just got home from trading in my trouble car. i got a 2014 car with only 47,000 miles. way better then my last purchase! these guys are great. gus and jimmy are so great! they really helped me out alot and they really worked with me and they did there best to make sure i was satisfied and happy! i truly am very happpy with my service today and i can honestly say i left there a satisfied customer with a reliable vehicle for me and my kids. i highly recomend them to anyone and i will most certainly be using them for future purchases.

Truly an amazing car. Extremely dependable and decent gas mileage. Spacious for its size. Went on a 4000 mile road trip with it. Handles great in snow with the FWD

Was looking for a hard to find mid size pickup with manual transmission and found one here at a good price. Kevin was very good to deal with and made the buying process very pleasant. No pressure. Was surprised a 30 day warranty was included since most dealers of this type mostly sell “as is”. Drove truck 150 miles home and for several weeks with no issues. Dealer fee is very reasonable and Kevin actually knocked the price down to where the fee was basically waived. I was impressed with their inventory - they appeared to have only quality used vehicles.

We love the prius after owning a 2007 model. The 2015 is a step up and we got it at a good price for low mileage to hold us until plug-in mile range improves.

I purchased a car from Napleton River Oak Honda. I was so very happy and pleased fron start to finish. Thank you so much Jeffrey Parham for selling me the perfect car that fits my personality. I couldn't be happier. Jeffrey Parham understood the assignment!

Service agent was very professional and helpful with my matters and everything was on time.Issues were explained well. I would visit again when service come up.

Great sales team, Our Sales Rep was Austin. Great guy . He went Above & Beyond to make our experience go smooth. we love our new car. Thank You Austin . We will be back shortly to buy another car.

I’m 46 and I have had many different cars but this one in particular is the best of the best, it is 2024 I live in Chicago and this car is so strong, no rust, transmission works perfect, engine is amazing and I put 300k plus miles on it DO YOU BELIEVE IT!!?? You better!!! and after all this miles a learn so much about that you need to pay attention to make their life longer. I totally recommend to have one of this.

This dealership was to me way down in Pasadena. Truthfully thought about turning around on Wednesday. Decided to keep going. Arrived and was met by Robert, a totally up front individual. He pulled out the vehicle gave me keys and said try it out, I will talk to you when you return. The professionalism he possessed was exceptional. We had a 45 minute discussion and I bought the vehicle. I explained that I had no way to get back to the business, from just below Towson to pick up the vehicle. Robert didn't hesitate and said not to worry we will work something out. They delivered my vehicle on Friday and gave me gas $. This was totally the exception and a worthwhile experience.

I had this car for the 4 months now. The acceleration is amazing on Sport Mode. It becomes a sports car, not a Prius. I caught up easily to a Tesla Model 3 on the freeway. The gas engine and the electric engine team up and creates a lot of torque when you are full throttle. The overall design of the 2015 Lexus CT200h is truly a timeless design. Very aerodynamic, aggressive and yet a classy design. Today's Hyundai and Kia car designs looks like they are trying too hard, and it comes across cheap and doesn't look good. The Lexus team did a great job for the 2015 Lexus CT 200h- "CT" stands for Creative Touring. Sporty and Luxury!