Used Honda CR-V EX for sale near Garner, NC

I had a great experience purchasing a 2026 Crosstrek hybrid with my sales advisor Adrian Sanchez and Joseph Rossman for Encore Delivery. I appreciated the detailed support in explaining all the features, handling paperwork, and their flexibility in accommodating my needs. I appreciated their professional, friendly help.

The CRV is a luxury mid size hatchback. Smooth riding, handles well in Michigan’s winter weather 🤒. Good miles per gallon. I do drive in economy mode. I am still getting used to the size after driving a Honda Odessy. Good overall view. No obvious blind spots. I wish it had a manual garage opener feature on on the Ex.

Shelby Nelson, she is incredible! The best social skills, most friendly personality! ! It was a pleasure! She Made my day!

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Latisha was great from start to finish. Very welcoming, clear respect to the work needed and professional.

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.

Honda crv is good transportation. Honda makes terrible electronics. The information system is faulty The multifunction camera is crap If you just need to get from point a to b. Honda will get you there

Johnson Volvo truly defines the term Customer Service- from sales to service they walk the walk! Our service advisor Paulino is one of a kind when it comes to taking care of our customer needs!

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

They were very professional and knowledgeable about the vehicle even though we did not make a deal. They were very responsive

Over all good car but 4 cyl engine lacks power. A 6 cyl should have been an option. Door locks (actuator) not reliable. Transmission ,breaks , and suspension are great.

Very friendly and professional. Great selection of cars. Pleasure working with them. Highly recommend this dealership

Roomy , great gas mileage. Only problem is loud road noise, sometimes problem connecting phone to radio. Heat and air work really good. Nice interior, window fogs a lot.

I appreciated Stanley and Ray taking their time making sure the whole process was seamless. They did an outstanding job, making me feel at ease and like family. I appreciated how Stanley was always a text away, and as soon as I got there in person, he took very good care of me, showing me all the features on the car and teaching me how to use them. I loved working with them and appreciate everything that everyone did for me while I was there. Thank you for your flexibility and help in letting my old vehicle stay for a little while til I'm able to go back and get it. Again, Ray and Stanley did an extremely wonderful job and were wonderful to work with.

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

My father and I were referred to Jared as we walked up to the building from the parking lot. To my surprise I was approved because of Jared's diligence and professionalism. It must be his 20 plus years of detailing that he paid close attention to every detail leaving none unnoticed. He listened well to what I was looking for, my price range, personal use/ needs in a vehicle, etc. Not only that but he put my fears about my decision to rest and wowed me with his finesse, and treated us as if we had a million dollar status . Jared went above and beyond as well as JB getting me the best deal for my buck and in pursuit of building my credit, having me laugh while handing over the cash!!! Lol I Highly recommend this dynamic duo!!!

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

I apologize for just writing this about RYAN as I was here a month ago .But I have to write this.His customer service skills were EXCEPTIONAL .I CAME IN inquiring about Tires as i.had a donut on my car due to.a blowout I REALLY WAS SEARCHING FOR THE BEST PRICE ON 2 TIRES. AND I DIDNT WANT TO.SPEND A FORTUNE. HE WAS ABLE TO.PRICE MATCH AND I LEFT TOTALLY SATISFIED .HE NEEDS TO BE RECOGNIZED FOR BEING AN EXCELLENT EMPLOYEE. THANKS RYAN 🙂

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

Very friendly staff who made my car buying process super easy. They helped me understand all of the paperwork and were very patient during my car choosing process. I would 100% buy another car from them. My salesman Chase was also a huge huge help!

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Love my 2014 CRV 130K miles and going strong. Very comfortable. The A/C has been a bit buggy. Had to put it into service mode a few times to get it working again. ( that's why 4/5 * on reliability ). Bought this car in 2017 with 36K. Plan is to keep it till 200K.

Difficult to separate the good and bad. In the end I bought the car. I think he is a generally honest guy who is trying to be fair. I don't think he'd purposely hide problems or patch up a failed car. That is of highest importance. My problem is there were a lot of issues with the car not disclosed in the listing. Check your car carefully! To his credit he disclosed the failing clear coat by sending me an excellent video before I traveled (a long way) to the dealership. Maybe inadvertently he disclosed problems with the headliner in the video. When I got there the battery was dead so he explained there was a parasitic load (still not resolved) that kills the battery in a couple days and he pointed out it had the wrong battery (which he replaced when we negotiated price). A tire was nearly flat and he noted it had a leak. If he were dishonest surely the tire would have been full and the battery charged when I showed up and he wouldn't have pointed out the wrong size battery (didn't fit tray). What I found includes: Two tires were good and two have almost no tread. The key fob remote doesn't work and when I bought and installed a new battery it still didn't. Since buying it I've gotten two estimates for fob replacement of $700 and $410. Hopefully I'll find one a little lower. I've also found the wiper blades need replaced, interior lights by the rear-view mirror don't work, and a film on the rear window (rear defroster I believe) is all bubbled and also not clear where unbubbled. Other than snow on the car when I test drove, I'm not sure how I missed this last one. Finally, there is an undisclosed admin fee of $500. He said nobody in NC discloses this on web listings. Maybe but it doesn't make it right.

I've owned Honda's for most of my life. Not once ever disappointed in quality of build and reliability. Have always taken very good care of my vehicles. This 2004 Honda CR-V is no exception. What a great reliable vehicle it has been and is and has never once let me down. Couldn't recommend more.

My service advisor was happy to explain the recommended service items to me and made sure I was able to make a choice about each item independently if I wanted it completed or not. They were upfront with me about costs and clear about the level of need for each item.

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

Excellent customer service! Worked with K.C. helped us look at and test drive over seven cars, ordered and transferred two and returned one. He was patient with us and made sure that we got exactly the car that we wanted!

I have owned this car since new. With 111K miles, I am still very happy with the choice. The 2014 was the last CR-V made with a conventional automatic transmission, and highly desirable for towing behind a camper. My service and repair bills have been exemplary.

I purchase a car from Ernest Green at Westgate Jeep! I had great car buying experience and I’m enjoying my new vehicle!

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

Very busy dealership. They have an overabundance of automobiles, very congested parking lot. Unable to make a suitable deal on the vehicle I wanted. Salesman was very good and tried to be helpful.

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

Having purchased only new vehicles my entire life, I found myself in need of buying my girlfriend a certified used vehicle from a local Honda dealership. After the salesman ignored our desires and instead try to upsell us, however, we decided to try Carmax instead. From the start, Carmax offered a helpful hand online and friendly service over the phone: they were quickly able to find what we needed and provide attractive financing in a flash. (Thanks to you, Lesly.) Moreover, I found scheduling of a meeting to finish the deal at the dealership efficient. Once at the dealership, Haseam did well in helping us -- his knowledge and friendliness were impressive, especially since I havevworked in the service industry for many years . Because he did not try to upsell us, but rather did his best to educate us on what would work well, (coming in on his day-off to finalize the deal), I must commend Carmax and its associates for providing a memorable experience. Also, I was thankful that Dashau helped expedite the process when we completed the paperwork; what a breeze! Finally, I know I will come in buy my own used car in the future when my Honda Fit finally gives out. Thanks again, Carmax!

My 2024 Honda CR-V is everything I expected and more. It has great pickup, quick stopping ability, U-turn small radius like I've never seen, and good on gas mileage.

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

We have owned our CRV for close to 10 years now. From 65k miles to 192k. The A/c went out years ago and no problem since fixing it. Replaced the alternator at maybe 160k. That’s it. They are not fast. We get about 23mpg combined. It’s the best car we have ever owned as far as reliability and function. Comfortable with a large trunk. Some may start to consume a little oil, just add a bottle of ring seal once or twice a year. Great car