Used Honda CR-V EX for sale near Riverside, OH

I recently wrote an honest review regarding our negative experience. Within a day of the review a manager of the dealership called and said they wanted to repair the problem. They did end up repairing at no cost to us and also gave us another truck to drive while they had ours. The door and door locks now work perfectly and we appreciate their effort to make it right. I was unable to remove or edit my previous review, so wanted to be sure to leave another to share that they did end up correcting the problem. We are pleased.

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

This will be my 3rd lease through Castrucci Honda. Every time I come in they immediately greet me like family, and make sure I get the best service possible. I whole heartedly recommend this dealership to anyone who wants to feel valued, and you aren't just here to spend money.

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

Ricardo gave me excellent service and worked so FAST! I will always buy and sell my vehicles here.

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

I bought two cars from this dealership in 6 months because of Mr. Bob Weidner. He is an excellent person who understood our unique family needs and went above and beyond to help us find the best vehicle at the best price. Bob is above all an excellent person. He is calm and experienced in sales. I highly recommend him to all possible clients. Dr. Paul

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

Joe is an honest and trustworthy man. He helped me with buying my 15 passenger van and went out of his way for me to see and test drive it as it was getting an alignment. Then, I went inside and Sam matched Joe’s expertise and had a great deal of patience with me. I will not hesitate buying my next vehicle from VIP. Jim Them

This is my 3rd CRV in 15 years & it is 1 very nice, comfortable, easy car to drive. IT absolutely loves the open road. Just got back from a 5 day trip to Yellowstone-averaged 36 mpg!! Nice looking & holds a lot of luggage plus 4 adults.

Although I did not purchase a vehicle I found the customer service exceptional and was very appreciative of the customer focus.

We have owned our CRV for close to 10 years now. From 65k miles to 192k. The A/c went out years ago and no problem since fixing it. Replaced the alternator at maybe 160k. That’s it. They are not fast. We get about 23mpg combined. It’s the best car we have ever owned as far as reliability and function. Comfortable with a large trunk. Some may start to consume a little oil, just add a bottle of ring seal once or twice a year. Great car

Very interested in helping you. Follow ups were borderline harassing, but otherwise not too much pressure. Did recommend to a friend to shop here, but didn’t buy anything myself

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

I am cancelling my earlier low rated review on issues with the dealership, they were resolved and I purchased a new csr from joseph. Still have issues with kia and CNA warranty. But joseph stepped up and I purchased another vehicle today (kevin and the gm were m great . I appreciate brian the gm helping me with another issue. I am back as a customer. Thanks

Comodidad, eficiencia en consumo de combustible, estabilidad y buen control del camino, me encanta manejarlo porque es tan silencioso y cómodo, se ajusta a mis necesidades y a mi familia.

Service was excellent. Problem was diagnosed quickly and explained thoroughly. Jasmine was very good in keeping me informed about the progress.

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

I was having trouble syncing my iPhone to the Apple car play on my Titan. Went to Nissan service there and Matt and Scott were absolutely outstanding. Although not being too familiar with that system, Matt patiently worked and worked the problem and found the solution. Matt and Scott know how to treat a customer right! They were always patient and respectful. Keep these guys!

Roomy , great gas mileage. Only problem is loud road noise, sometimes problem connecting phone to radio. Heat and air work really good. Nice interior, window fogs a lot.

Sam was awesome! I went to his dealership for a specific car and he guided me through the process as well educating me and my grandmother into purchasing a basically brand new car, I’d buy again from him! Trust worthy and very cool guy!

It's longer than most SUVs. I've been able to haul both drywall and plywood still closing the rear door. It's been great to travel with, the back seats fold all the way down.

I do plan to purchase an additional vehicle, but not until the spring. No complaints.

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

I dropped my car off with a dead battery. I had no appointment. The service rep was very nice, I received an estimate by phone, then picked my car up the same afternoon. It is running just fine now. I bought my hybrid Accord at Germaine Honda and have enjoyed great service support.

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

Autumn Woodward in used cars sales was great to work with. She was very helpful explaining everything and even came in on her day off to help us because it was the only day we could come in.

The 1st Honda I have ever purchased. The reliability, comfort, and technology are far superior to the other brands I have owned. Quiet with very little road noise, no wind noise, and can hear radio and phone calls easily.

Dan in the service dept is super friendly and helpful, goes above and beyond. Appreciate is helpfulness.

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

As usual everyone is professional and courteous and friendly. They are knowledgeable and they let you know when it’s time for any service that you need for your vehicle. Everything is absolutely good

My 2024 Honda CR-V is everything I expected and more. It has great pickup, quick stopping ability, U-turn small radius like I've never seen, and good on gas mileage.

Was looking for a gas saver and around $3000. They had several to choose from and I got a car that’s been great for the last year!

Over all good car but 4 cyl engine lacks power. A 6 cyl should have been an option. Door locks (actuator) not reliable. Transmission ,breaks , and suspension are great.

I returned almost two months following service they provided, because of an issue with the service. Everyone was kind and helpful and I was even introduced to Mr. Castrucci, who made certain I was taken care of quick and comfortably. A communication error occurred, and Mr. Castrucci stood behind his commitment to my satisfaction. They graciously and generously went above what I expected and without my asking. I have had great service on several previous occasions and was always nicely treated. I would not hesitate to return again.

Sticky steering wheel when cruising at 40+ speed. The new CRV shares the same platform as the Civic. Since the Civic has a recent recall, expect CRV to have the recall in the future.

My sales person, the Sales Manager and the General manager and staff were great. However, the finance person Trevor was horrible and was only trying to put money in his pocket and treated me like a paycheck not a valued customer. What we agreed to is not what he put down on the sales sheet. Now that I look back, I should have gotten up and left. The Sales Manager & General Manger fixed things to my satisfaction, but it should have never come to that.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!