Used Honda CR-V Touring for sale near Bartlett, IL

I was updated on the progress and what was needed to repair my Murano. Parts were needed to be ordered and I was given a loaner at no cost.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

This was absolutely the best car buying experience that I have ever experienced. Gabe was our sales associate and did a fantastic job. We put the deal together in about 20 minutes. This was our second purchase from McGrath. Gabe and McGrath have earned our future business for sure.

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

Every time I go there it is a totally professional experience I know my service will be done right at a reasonable price everyone is helpful to the customer

Honda crv is good transportation. Honda makes terrible electronics. The information system is faulty The multifunction camera is crap If you just need to get from point a to b. Honda will get you there

I can’t recommend this car dealership enough—from its Dealer Principal Chris Napleton to the Service Manager Chris Cantù to my service advisor Lili Welker—it is evident that excellence flows from the top down. From start to finish, the experience was outstanding. They are professional, knowledgeable, honest, and genuinely cared about making sure everything was handled the right way for my family. They took the time to clearly explain what my car needed (and what it didn’t need), kept me updated throughout the process, and made the entire experience smooth and stress-free. It’s rare to find a dealership that combines expertise with great customer service, but they absolutely nailed it. My family has purchases three Hondas from here in the past 2.5 years. I always feel respected, informed, and confident that my car is in great hands. If you’re bringing your vehicle here, do yourself a favor and ask for Lili—you’ll leave feeling taken care of. Five stars without hesitation!

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

I recently purchased a 2023 Mercedes-Benz GLS from Exclusive Auto House, and the entire experience was absolutely outstanding from start to finish. The team was professional, transparent, and genuinely focused on making sure I was comfortable and satisfied at every step. The vehicle was exactly as described—immaculate condition, well maintained, and priced fairly. There was no pressure, no hidden surprises, and no last-minute changes, which I truly appreciated. They took the time to answer all my questions, explained everything clearly, and made the buying process smooth and stress-free. What really sets Exclusive Auto House apart is their honesty and customer service. You can tell they take pride in their inventory and value long-term customer relationships, not just quick sales. If you’re looking for a high-quality luxury vehicle and a dealership you can trust, I highly recommend Exclusive Auto House. I couldn’t be happier with my GLS and will definitely be returning for future purchases.

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

It was my first service and I was so impressed with professionalism of my service consultant Marc. He was able to address all my concerns immediately and in the best way possible. Thank you

It's bad that some may have had problems with this CRV. I do believe it's rare when compared to other vehicle makers however. I've owned my share of lemons over the years. CRV has always been popular. Honda actually has addressed the few "fuel in oil issues" of northern winters, and the A/C compressor seal complaints by extending warranty time for both issues to all owners. I feel this CRV is the best in performance, cargo space, interior layout and quality, and modern safety features that others just didn't even offer in 2017. A price value like this won't ever be seen again.

We were originally working with Alex. When we ready, it happened that Alex was off. We worked worked with Tom and was able to get the deal we were looking for. The finance process was seamless as well. I will not hesitate recommending them to anyone looking for a car.

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.

Lalo was very friendly and very helpful. Made the whole experience a breeze and explained everything very well. Would shop with him again. 5 stars satisfaction.

Excellent car & gets great mileage, especially on long trips. The car battery seems to not last as long as it should. This is my second CRV and my first one had the same issue. They need better batteries. Other than that I have no complaints.

Brought in my car for first checkup. I could go to Carmax but chose Steve Farmandi from Acura in Arlington Heights. I know Steve from Schaumburg Honda.

This is a great car very economic and efficiently. I do recommend to anyone interested. the interior is very comfortable. and the ride is very pleasant

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

I Love everything about my 2018 CRV EXCEPT the road noise!!!! A problem that is shared amongst many CRV owners that I have talked too.

I recently bought a preowned car from Wickstrom Dodge Jeep Ram, and I could not be happier with the experience! I was completely new to the car buying process, but everyone there made it smooth and stress-free. The staff was knowledgeable, honest, and extremely helpful every step of the way. I got a great deal on my car and felt very well taken care of. Highly recommend Wickstrom to anyone looking for a solid vehicle and top notch service!

Mostly, Honda quality fit & finish. Positives, 1.5l. Turbo motor. Inherited a 2017 AWD CR-V. Had to drive long way fm. Kalifornia to Colorado in late Nov. via Wyoming. Natch hit blowing snow. Car handled great . Good pickup . Good leather seats. Im 6'2". Lots head & leg rm. Great cargo space. 1200 mi. trip= 29+/- mpg. Negatives, very unintuitive entertainment console. Very un Honda like cruise control. Exterior looks( tad frumpy, funky).

Alex was very professional ans I got to leave with my car very helpful go to him he will help you

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

Great customer service at the repair center, very clean, friendly and love the uber ride back home a +. Would definitely recommend this repair center for Honda

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

they treat me like I was a celebrity! and I waited less than a hour & a half

Roomy , great gas mileage. Only problem is loud road noise, sometimes problem connecting phone to radio. Heat and air work really good. Nice interior, window fogs a lot.

⭐️⭐️⭐️⭐️⭐️ A 10/10 Experience at McGrath Honda of St. Charles! We couldn't be happier with our purchase of a 2025 Honda Pilot Elite AWD! The entire experience at McGrath Honda of St. Charles was absolutely painless and easy—exactly what you want when buying a new vehicle. A huge shout-out to our representatives, Gabe H. and Deanna B. They were not only incredibly friendly, but their customer service was truly exceptional. They were actively listening to our needs and what we were looking for, finding positive and productive solutions every step of the way. Their attention to detail was fantastic; they were very thorough in explaining the ins and outs of everything. From start to finish, this was a perfect experience. We wholeheartedly recommend Gabe, Deanna, and McGrath Honda of St. Charles. You won't find better service!

My door handles some times don't work well is hard to open I buy this crv 2022 brand new after 4 months I have this problem

Joe Stach went out of his way to make the experience stress-free, including helping with trade-in details and following up after. He answered all of our questions and made sure we felt confident during this process.

This is my 3rd CRV in 15 years & it is 1 very nice, comfortable, easy car to drive. IT absolutely loves the open road. Just got back from a 5 day trip to Yellowstone-averaged 36 mpg!! Nice looking & holds a lot of luggage plus 4 adults.

One of the best experiences I’ve had at a dealership , Quentin is friendly, fast and efficient! I would definitely recommend friends and families to this dealership 😃

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

I had a flat, it caused rim scrapping on both tires on drivers side, I called Brennen and brought the car in and this morning Patty called and it was a nail and they could repair tire and have rims fixed. I am so happy, that they always go above and beyond to service my car. I recommend if you’re in the market for a car, start at Rosens and for all your service needs call Patty. Thank you!!! You guys are outstanding.