Used Honda CR-V Touring for sale near Bartlett, IL

After being “in the hunt” and navigating disappointing experiences with at least seven different dealerships—including two other major BMW locations—I can confidently say that Bill Jacobs BMW is in a league of its own. I worked with Preston, along with sales managers Shaun and Gigi, and the entire team truly went above and beyond my expectations. Where other dealers were frustrating or opaque, this team was clear, transparent, and incredibly efficient. What stood out: Professionalism & Care: From the first negotiation to the final signature, I felt like a priority—not just another transaction. Patience: They took the time to walk through every detail of my deal without the typical high-pressure tactics. Seamless Process: The transition from negotiation to financing to vehicle setup was smooth and handled with impressive precision. Buying a car can be an exhausting process, but this team genuinely restored my faith in the experience. If you’re tired of the runaround at other dealerships, save yourself the headache and ask for Preston and the management team here. They are true professionals who actually care about their clients. And yes—the new BMW M340i is absolutely fantastic. Thank you again to the whole team.

This is my third Honda vehicle so needless to point out that I am a fan of the brand. My 2019 CR-V Touring is a good SUV. Before purchasing it I researched comparable vehicles and in the end my final decision was the CR-V and I am happy with my purchase. We have driven it on vacations of over 2000 miles and not one back ache. The only improvement I can think of would be if it had a tilt steering wheel. Gas mileage varies and I generally get about 33mpg combining city and highway. On trips I got as high as 38mpg. All things considered it is a good vehicle if you need an SUV.

Ross in Service is one of the best in the business! I have been to a ton of dealerships over the years and his attention to detail and professionalism stands out by far. He also gives that gold star service to everyone that comes in. Service was super professional and speedy! Ross was more than helpful!! I had a great experience and will be back soon!!

I love the huge interior of this! I have enough room with the seats down for all 3 Great Danes! The mileage is great and driving is very comfy. I had a rav 4, and it was ok, but it was a bit bulky, this is smaller And easier to drive around!

Brought in my car for first checkup. I could go to Carmax but chose Steve Farmandi from Acura in Arlington Heights. I know Steve from Schaumburg Honda.

Honda crv is good transportation. Honda makes terrible electronics. The information system is faulty The multifunction camera is crap If you just need to get from point a to b. Honda will get you there

Recently bought a used car here. Amir was awesome! He was very knowledgeable and helpful . He is an honest man and i recommend him highly . Everyone working there was so nice and went out of their way to help me . This dealership will be my place to go from now on!

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Quick and easy! Recommending to everybody who need profesional service from beginning to end! Sasha

It's bad that some may have had problems with this CRV. I do believe it's rare when compared to other vehicle makers however. I've owned my share of lemons over the years. CRV has always been popular. Honda actually has addressed the few "fuel in oil issues" of northern winters, and the A/C compressor seal complaints by extending warranty time for both issues to all owners. I feel this CRV is the best in performance, cargo space, interior layout and quality, and modern safety features that others just didn't even offer in 2017. A price value like this won't ever be seen again.

My wife and I experienced a serious overheating problem in our Santa Fe while driving from our home in Kansas City to Chicago. We found Kunes Hyundai online and were blown away by the superior service they offered. Kyle served as our service advisor, and he went above and beyond to take care of us. He patiently explained the problem, told us they had to order a part, and promised the vehicle would be done by Tuesday. When I left the facility, Kyle said he was on the phone trying to work a little magic to get the part sooner. I don't know who he called or what he said, but he worked the magic. The part came on Monday, and they had the Santa Fe fixed and back to us a day ahead of schedule! That was tremendous. We were already sold on the Hyundai, but this experience reminded us again of why we are on our third vehicle. The level of customer care is off the charts at Hyundai. And Kyle is the best service advisor we've ever had. The repairs fixed the problem and got us safely back home to Kansas City. I would gladly recommend Kunes Hyundai without hesitation. They are a five-star dealership! Check them out. You won't be disappointed! Ray Pritchard Shawnee, Kansas

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

I recently purchased a 2023 Mercedes-Benz GLS from Exclusive Auto House, and the entire experience was absolutely outstanding from start to finish. The team was professional, transparent, and genuinely focused on making sure I was comfortable and satisfied at every step. The vehicle was exactly as described—immaculate condition, well maintained, and priced fairly. There was no pressure, no hidden surprises, and no last-minute changes, which I truly appreciated. They took the time to answer all my questions, explained everything clearly, and made the buying process smooth and stress-free. What really sets Exclusive Auto House apart is their honesty and customer service. You can tell they take pride in their inventory and value long-term customer relationships, not just quick sales. If you’re looking for a high-quality luxury vehicle and a dealership you can trust, I highly recommend Exclusive Auto House. I couldn’t be happier with my GLS and will definitely be returning for future purchases.

Excellent car & gets great mileage, especially on long trips. The car battery seems to not last as long as it should. This is my second CRV and my first one had the same issue. They need better batteries. Other than that I have no complaints.

To many recalls.rear axle shaft boot ,fuel pump,magnet in steering for power steering. Padding in interior to thin, engine noise,inside.injectors replaced.cant get parts.might not buy a Honda ,next time.

Susette Sanford was so personable. She helped me find the perfect vehicle for me. The vehicle I came in to see, she was able to tell that I would have settled. She worked with me on numbers to get me to where I needed to be. Everyone was very friendly.

This is a great car very economic and efficiently. I do recommend to anyone interested. the interior is very comfortable. and the ride is very pleasant

Joe Stach went out of his way to make the experience stress-free, including helping with trade-in details and following up after. He answered all of our questions and made sure we felt confident during this process.

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

Eric was amazing 👏 i love his customers service got everything i wanted in more go to him for all your honda needs

We own 2 2020 Honda CRV EX-L and cannot be happier. We both love all the features that came with them. If you want to buy a Honda CRV around this time frame, had another one a 2019, traded it for the 2020 which had lower mileage and a color we really wanted. If buying one, go for the EX-L, well worth the little more money for what you get. Those that write negative reviews about this car...well I just don't get it. Maybe got a bad one and dealer not any good in helping them. We had some very minor issues with ours but Bianchi Honda Of Erie PA took care of everything and no hassle. As far as the electronics and main control screen, it can be a little bit of a nightmare if one is not electronically inclined. But our dealer Bianchi Honda Of Erie PA gave a thorough explanation of the basics. I figured out the rest myself by reading the manual and watching the many videos available by Honda on the many other features. All the cars we got were Preowned Certified and looked brand new.

Best of the best professional service Jason on your expertise. engine resolve just by hearing the sound. before service went for a ride and he quickly knew the issue. resolve in 2 mins! Thank you Cristine service best advisor for detail and your patience and Raymond Underwood, great leadership and amazing team you have. I highly recommend Honda of Lisle, full service at its best.

Mostly, Honda quality fit & finish. Positives, 1.5l. Turbo motor. Inherited a 2017 AWD CR-V. Had to drive long way fm. Kalifornia to Colorado in late Nov. via Wyoming. Natch hit blowing snow. Car handled great . Good pickup . Good leather seats. Im 6'2". Lots head & leg rm. Great cargo space. 1200 mi. trip= 29+/- mpg. Negatives, very unintuitive entertainment console. Very un Honda like cruise control. Exterior looks( tad frumpy, funky).

My sales person at Castle Chevrolet was Tony Twall. He was awesome to work with. He answered all my questions and was very knowledgeable. I have to say that this was the best vehicle buying experience I have ever had. My next purchase will be with the Castle dealership in McHenry IL and I will ask for Tony to be my sales person.

This is my 3rd CRV in 15 years & it is 1 very nice, comfortable, easy car to drive. IT absolutely loves the open road. Just got back from a 5 day trip to Yellowstone-averaged 36 mpg!! Nice looking & holds a lot of luggage plus 4 adults.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

This is the best vehicle I’ve ever owned. The Hill Honda Dealership that I bought this CRV have always done reliable service and all the service and technicians are courteous and knowledgeable. If I would buy another vehicle it would be a Honda

Bought a Pre-Owned Honda Certified CRV at Muller Honda in Highland park. Great selection of local Trades. Sales team was very polite and upfront with information.

Roomy , great gas mileage. Only problem is loud road noise, sometimes problem connecting phone to radio. Heat and air work really good. Nice interior, window fogs a lot.

Alex was very professional ans I got to leave with my car very helpful go to him he will help you

Smooth ride I have had mine since 05-14-2020 I have 12,350 miles on it and I have never had any problems. Love my beautiful CR-V

We had such an amazing experience working with Michael Kajdanowski! From the moment we walked into the dealership, he made the entire process feel smooth, calm, and honestly… luxurious. It was a late Saturday night, and despite the timing, Michael never rushed us. He took the time to walk my husband and me through all the features, answered every question with patience, and made sure we felt confident in our decision. What we appreciated most was the low-pressure approach — it truly felt like he was there to support us, not sell to us. This was my very first time stepping into a Lincoln dealership, and I completely fell in love with the Lincoln Aviator. Michael made it happen for us to get exactly what I wanted — my color, fully loaded, and at a price that honestly exceeded our expectations. The entire team worked together to make the numbers make sense, and we were able to walk out of the showroom with our vehicle that same night. What made this experience even more meaningful is that Michael helped make this happen for our business. This wasn’t just a car purchase — it was a major milestone for us, and he truly honored that. He understood the importance behind the decision and supported us every step of the way. The experience felt aligned, easy, and elevated from start to finish. We never felt pressured, only supported, and that made all the difference. Michael’s professionalism, knowledge, and genuine care for his clients truly stood out. If you’re looking for someone who will guide you through the process with transparency, patience, and excellence, Michael is your person. We are beyond grateful for the experience and absolutely love our new Aviator. Thank you, Michael, for making this such a special and memorable milestone for us!

I had typed out what felt like an essay for this car and ended up deleting it. I do love the car and I bought it used with 90,000 miles on it so it’s new to me. Although I’m thinking the person who had it before me traded it in because it may have had issues they didn’t want to deal with. One being the rear has a bit of sag in it because of the rear upper control arm bushings being worn out. It does need new tires and I need them ASAP but I’m working on it. The turbo is a definite upgrade from my previous cars because I’ve never had a turbo. The CVT isn’t new to me but I love them seamless performance. I wish I could just drive the car endlessly for a job if I could find one. It’s pretty comfortable and I do love it.

Good communication and fast response, would recommend to anyone. They will take care of you by any means necessary

I absolutely LOVE my new CR V. I don't think I have ever had a car this nice. I love that I feel safe and can rely on it.

I reached out about a vehicle for my son. Bailey was quick to respond and was able to answer my questions. She connected me with Alex, who was an incredible salesman. Alex went out of his way to accommodate our schedule. He was professional and kind through the entire process. I was impressed with the whole experience. Every staff member we engaged with was professional and courteous. There was no stress and no pressure. My son is happy with his purchase. If was personally in the market for a new or new to me vehicle, I would not hesitate to do business with them again.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Bob was AWESOME to work with. By far, the best customer service we have EVER had at a dealership. We plan on using them for any service needed on the car.

Love it!!! We purchased it at Mel Hamilton in Wichita, excellent customer service!! We will buy our cars there in the future. Thank you so much!