Used Honda CR-V for sale near Ocean Pointe, HI

We’ve been coming to see Service Advisor Kanoa for years. We currently have 2 Honda CRVs that are being serviced here on a regular basis. Kanoa always goes above and beyond for our vehicular needs. Booking a service visit with Kanoa is always a pleasure. Picking up and dropping off is always a breeze. He always checks to see if I’d need a ride to the dealership after my vehicle is done. He always calls to update me on the status of my vehicle during the service visit. If some parts inspected are not yet due for replacement, he will always advise me on when to do so. If some parts need replacement, he always tries to see if the parts can be replaced under warranty or if he could help me get a discount on the replacement so I can save some money. Also when I got into minor collisions, he would always advise me on the best course of action to take to ensure that my vehicle is repaired ASAP and as efficiently as possible. From my years of experience going to different Honda dealership service advisors, Kanoa is the most consistently helpful service advisor I have ever had the fortune to work with. Kanoa’s colleagues are also very helpful in his absence. Please give Honda Windward a try if you are looking for a honest and reputable service department for your Honda. I am not being paid to leave this review. Thanks for reading.

My mother got this car new and gave it to me after only a couple years. I absolutely ADORED this car. So reliable and comfortable. I would still be driving it if a semi truck hadn't fallen on it, crushing us over the guardrail, rolling us a few times. We would not have survived that in most cars. This car has ample room above you that crushes down. I had previously wondered once why the ceiling was so high. Life saver. The seat belt held so fast and hard that I have a massive bruise from it. The seat belts had my friend and I hanging upside down. This is a fantastic car. Sad to see it go! I will probably get another.

I can’t thank Jonathan and team that worked with me enough! Best experience I have ever had when it comes to car buying and I’ve been buying for 40 years. Called that morning spoke to Jonathan, went there and bought the exact vehicle I wanted, so much more than I expected! Knowledgeable, friendly, professional, helped me tremendously. Done in record time, No games, up front with me answered all my questions. Even gave me a ride to drop off the car I had borrowed! Mahalo Nui loa to you all and GOD bless you and ohanas now and always! Exceptional experience, and I really like my Terrain! Thank YOU, YESHUA!❤️🙌🏾🙌🏾😊 10 stars🙌🏾🙌🏾

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

Quick sign in and good explanations of services to be performed. My concerns were addressed.

I've owned Honda's for most of my life. Not once ever disappointed in quality of build and reliability. Have always taken very good care of my vehicles. This 2004 Honda CR-V is no exception. What a great reliable vehicle it has been and is and has never once let me down. Couldn't recommend more.

Very helpful, Jorge went way out of his way for us, to get a car purchased, title change, and safety inspection done in a week so that we could park it in our condo parking lot. We would recommend this place. They all went above and beyond…true aloha spirit!

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

I don't know what the fuss is in some of the reviews. As a customer, you must practice due diligence. Hindsight is 20/20. Bought 2 trucks from them and will probably go back when I need another. I'm not saying the cars are perfect but what can you expect when buying a used car. If you want security in your purchase, go to a dealership with certified used cars for sale. Go pay an extra $5000+ if that's what you need. If not be selective. Be patient. Be courteous to salesman. If you don't like the experience, up to you yo wLk away. I'm happy with both my trucks! Thank you SAM, SEAN, and JOHN!!

I had to replace 4 quickstruts, rear adjustable control rods, spark plugs and valve adjustment at 105,000 miles. The front sway bar had to be repaired. The usual brakes and tires. The valves needed to be adjusted as they were not to specification anymore . I didn’t mind spending the money because I plan on keeping this CR-V past 250,000 miles.

It's longer than most SUVs. I've been able to haul both drywall and plywood still closing the rear door. It's been great to travel with, the back seats fold all the way down.

This is an outstanding used car dealership. I just cannot say enough good things about them! I have owned many cars and have dealt with many dealerships, but the owner of Excellent Motor Group is by far the very best person I have ever purchased from. He is the most knowledgeable, has the most integrity and honesty, works unbelievably hard, and is the most kind used auto dealer I have ever seen. This is what he did for me: I went down to buy a Ram Promaster cargo van. He worked very hard for me, making calls for about 3 hours to find a lender for me, but my credit wasn't good enough to qualify for the loan. So he showed me a Ford Transit cargo van he had on the lot which was a little older. I still couldn't qualify, so he dropped the price so I could qualify for the loan. Then I tried to pay the down payment with my debit card but couldn't pay the whole amount because of the limit on my card. I called my bank on the mainland to increase the limit, but it still didn't work. Then because of the time difference, my bank closed for the day and I couldn't call back. Then he let me use his computer to login to my insurance carrier's website, but I had trouble getting the lienholder's name and address to show on the insurance binder, so he sat down with me and helped me very patiently to solve the issue and get the insurance binder and my insurance cards and documents printed out. Then he drove me all the way across town to the lender's office, introduced me to the lender and explained the process, then waited for me while I set up my account and got my documents. Then even after the exhausting day, and even with my down payment only partially paid, he graciously let me to pay the remainder the next day, and he even drove me all the way back across town to my apartment. The next day he picked me up at my workplace and drove me to his lot, where I was able to finally pay the remainder of my down payment. He had already finished all of the documents and paperwork, and had also gone down to the dmv to do the temp registration. He also had done the safety and emission inspection, had the oil changed, and filled up the gas tank. Then after he had done all of this for me, he offered to hold the van at his lot until I could find a monthly parking place for it near my apartment. Then the next day after I found a monthly parking spot, I noticed that my name was slightly misspelled on a few of the documents. So I went down to his lot and he got all of the documents corrected very quickly, even while he was in the process of working with another customer. He had the keys ready plus a spare key, and the van was ready for me to drive home. And he did all of this over three days in the rain while major street work was being done right next to his lot. Wow! I recommend this dealer very very highly. I have never seen anyone so knowledgeable, so hard working, so honest and patient as him. The week I was at his lot, he sold 4 cars to customers who had purchased from him over 15 years ago, and now I understand why. When you find a dealer this good, you go back decade after decade. Outstanding.

I bought this for my first car and was honestly amazing. I'm so upset that its totaled and will miss her so much. My only complaint about it was the Air Conditioning during HOT HOT summers would blow out warm air, but I think its a common issue. At 151k miles, it developed this sound with the exhausted, but nevertheless, an amazing, dependable car for a girl who knows nothing about them.

Klayton, Kehau, and all the staff at Autobody has plenty Aloha and goes over & beyond. Also Brian from the Honda Parts dealership was awesome and they both all give excellent service and I will only deal with Honda Windward and Autobody even though I live in town. Mahalo plenty everyone.

South Shore Auto Dealers & Sales has an archangel in Richie.The car is clean, clean, clean! He had the car that I prayed for. It's safe, beautiful, economic, and the insurance payment is within my budget. Everything that I didn't know I needed. Richie is 1,000% authentic, sincere, professional and includes a warranty.The price that he lists REALLY IS the price + taxes + plates. That's it! I'm still shocked. You can't compare this experience to anything else you've experienced. Take the trip out to South Shore Auto Dealers, it'll be the beginning of the best drive home ever

Honda Windward (Dalton and Kanoa) saved the day in a friendly way and made the necessary repair, and it worked. Glad to know they use genuine OEM parts and warrant their work. Been a loyal repeat customer (buyer and maintenance) since 2004! Why? Because they make a believer out of me!

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

Perfect experience, start to finish. Best Honda Dealer in Hawaii - hands down! Be sure to ask for Bob when looking for a new/used car, he matched me with the knowledgeable sales manager who took care of us like we were family. 5* would recommend!

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

It's bad that some may have had problems with this CRV. I do believe it's rare when compared to other vehicle makers however. I've owned my share of lemons over the years. CRV has always been popular. Honda actually has addressed the few "fuel in oil issues" of northern winters, and the A/C compressor seal complaints by extending warranty time for both issues to all owners. I feel this CRV is the best in performance, cargo space, interior layout and quality, and modern safety features that others just didn't even offer in 2017. A price value like this won't ever be seen again.

Malu was so helpful and has great customer service for this line of work.I was very pleased with his knowledge and how he went above and beyond to help me sell my truck.

Honda crv is good transportation. Honda makes terrible electronics. The information system is faulty The multifunction camera is crap If you just need to get from point a to b. Honda will get you there

Made appointment with Kyle, he was very helpful and efficient. He was kind, respectful, and got me a great deal. Sold my car - very easy experience!

This Honda CR-V is. Beautiful! One owner and so we’ll taken care of. It looks like new inside and out! We love Honda’s and this didn’t disappoint.

We were very pleased with our salesman Mr. Garrett Grace. Great salesperson very knowledgable, friendly and great communication. Give him 10/10. This is the second car we bought from Jarrett Grace. Great person great salesperson. Awesome we will be back to buy more cars in the future. Thank you so much. Aloha

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

Great staff, strange car buying experience, but overall a good time and I got the car I needed. Thanks Jesse for helping me out and getting me a great vehicle.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

Great guys over at Aloha Auto, fair pricing with no xx games. A+ sales experience.

One year and 37,000 miles later, my 2015 Honda CR-V EX-L, purchased from Bill Kay Honda, has exceeded all expectations! I bought this gem with 50,000 miles on the clock, and it's been nothing short of a dream. Dependability is the name of the game here – this car hasn't skipped a beat. Gas mileage has been consistently impressive, making both city commutes and long road trips a breeze. As expected with any vehicle of this mileage, routine repairs have been standard, but nothing out of the ordinary. The EX-L trim package adds a touch of luxury with its leather interior and upgraded features, making every drive comfortable. The spacious interior and ample cargo space have been perfect for everything from grocery runs to weekend getaways. Having finally taken the plunge into the Honda world, I now understand the rave reviews from my mechanics. This CR-V has proven its worth, and I'm a loyal Honda convert for life! I want to specifically mention the excellent service I received at Bill Kay Honda, especially from my salesman, Bert Tvrz. The sales process was smooth and transparent, and Bert went above and beyond to answer all my questions. He even called the previous owner to track down the owner's manual, which was incredibly helpful. Even a year later, I'm still thrilled with my purchase. I felt that they were honest and upfront about the car, and that is very important to me. Tip: If you're looking for a reliable, fuel-efficient, and comfortable SUV, the 2015 Honda CR-V EX-L is a fantastic choice. Regular maintenance will keep it running smoothly for years to come. And if you're in the market for a used Honda, I highly recommend checking out Bill Kay Honda and asking for Bert Tvrz!

Immediate response from service advisor. Service was done quickly. Ride to work was provided.

Not an improvement over our 2011 CRV in any respect. The CVT sounds cheap, not an enough legroom, compass continual needs resetting and the stereo is marginal. Had to have a water pump replacement at 82,000 miles. No fun to drive and AWD isn’t the best.

I’ve been a customer at Honda Windward for over 20 years! They’ve made it easy to keep Returning ; take good care of my care and very easy to work with! Highly recommend !!

Excellent car & gets great mileage, especially on long trips. The car battery seems to not last as long as it should. This is my second CRV and my first one had the same issue. They need better batteries. Other than that I have no complaints.