Used Honda HR-V SUVs for sale near Laurel, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Having driven a Swedish brand no longer in production for almost 40 years I was dreading the experience of buying a new car. I tried six brands at as many dealerships, and not only was the Outback head and shoulders about the rest, everyone at AutoNation Subaru from the sales personnel to the loan specialist to the lovely young many who took an hour to explain all the new tech to me were knowledgeable, patient, and kind. They even helped me to move my dog crate from car to car to be sure my search dog would be safe and comfortable in the new vehicle. I would highly recommend this dealership to anyone looking for their next ride.

Excelente servicio Louis es una persona muy amable excelente personal en antencion recomiendo un 100%

Good service, we were taken care of, friendly and very attentive staff, vast option of cars, offered a budget friendly alternatives, packages were clear, benefits explained

I received great service with April Moore. She was friendly and had a great attitude, patient, answered all my questions, and I didn’t feel hassled. I appreciate being able to come in and make the purchase I wanted all in one day.

TLDR: A great no pressure place to buy a new Toyota. A fantastic stress free experience purchasing my 2024 Toyota Prius XLE and trading in my 2014 Ford Focus. My car sales associate was Dulane Barnes who acted professionally throughout the whole process. He did not give me any round about talk and always was straight to the point with no pressure and always provided me with additional options when one wasn't available. He was very respectful of my time going above and beyond to provide me transportation after trading in my Ford. I was given a fair trade in value for my Ford and was provided quotes from three different sources to explain the number given. Mr. Barnes was professional and personable throughout the whole process and it is appreciated. Sean was my finance associate for the process. He was also very professional, took the time to explain all options, provided me quickly with my temporary tags & registration, and did not pressure me to purchase any additional plans. I had Jazzmine as my customer service representative who acted as quality control. She was very professional and courteous when inquiring about the process I went through to ensure that I had a good experience and what could have been done to improve it. The only recommendation I have, it's not really feasible, would be a snack/small meal (not vending machine) for those who are present more than four hours within the store. Over all the experience was much better than I had been anticipating and I recommend Safford Brown for Sales. Very Respectfully, Shea

Paper works was ok. Dealership could should have faster computer system to close the deal. Credit dept. officer was very professional.

Ahmad in sales was amazing; he was so thoughtful and patient throughout the whole process. I was not feeling well during the process either. The car-buying process was so stressful, but Aham was kind throughout and went above and beyond to make me feel comfortable and confident in my final decision. Thank the whole team!

I will say, the staff with Sheehy went the extra mile for us buying our daughter a car. It was a lengthy drive that I made them aware of first off so they knew my time was important. They did a great job helping us out and making the deal work for us, even to the point of delivering the car to us, which was a huge load off our shoulders being nearly 4 hrs away. Our daughter loves the car and I will make sure to check with them again for future needs.

Schedule my Service appointment Friday for Monday 7am. Received my second text on Sunday. Mr.Rodriguez BPH Service assisted me thank you. My car came back clean.

This place had everything and everyone here to help with finding our dream car speed, professionalism, great attitude made the process feel good

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

Big shout out to the team at Koons Toyota for making me and my mother very happy. They went above and beyond to make sure my mother and I were taken care of. It was worth the 7 hour drive and would recommend these guys to anyone looking for a vehicle. Appreciate all you guys did for us and god bless.

I went in knowing exactly which vehicle I wanted to look at. I called ahead of time and they had the vehicle ready and waiting to test drive when I got there. The first thing John said was `Ask me anything about this car and I can tell you.? And he did! The precious dealership I had been at knew very little about their inventory OR the two cars I test drove. I had to keep correcting them about the year and features of the cars. At Antwerpin they were attentive and so kind, unlike my experience at the previous dealership. Once I decided to purchase the car, John and Ricky were awesome, and Tom in finance made the paperwork a breeze. I love my car and will refer anyone to Antwerpin for their car needs!

Great staf i got all the information i needed Axel was great and ill be back soon to get my car from Easterns.

Thanks to Devon Bragale for walking me through the purchase of my vehicle. Very professional and helpful, if you want good service and business, he is the man!

Jim was super helpful. He got me in and out with the perfect car. Gave me everything that I need and I was very pleased by this experience. Thank you Jim and the financial advisor too. I am going to cry!

Great experience at this Honda sport dealer. I bought a 2026 Honda CR-V Sport-L, and everything went very smoothly. The staff was friendly, helpful, and professional. They explained everything clearly and made the buying process easy. I love my new car and highly recommend this dealer!

They was kool reasonable easy to talk to I was comfortable doing business with them salesman was very nice