Used 2023 Honda Odyssey for sale near Warren, MI

We moved to Livonia a few months ago, and when it was time for service on my CRV, I wanted to find an honest Honda dealer--one that wouldn't tack on unnecessary services like a previous dealership did or take advantage of my lack of knowledge about cars. I was impressed with Suburban Honda of Farmington Hills from the start. When I discovered I had a scheduling conflict, Sandra (the employee who handles appointments) quickly accommodated me by finding a time later the same day. She was friendly and helpful. Bob Spurgeon, the director who was in charge of my service, was professional and polite. I explained to him that I wanted just an oil change and tires rotated, and that is exactly what was done, with no attempts to tack on any other services or superfluous charges that my husband and I have encountered in some places. Mr. Spurgeon seated us in his office to complete the work order and conversed with us in an amiable way before he showed us to the waiting room. We had been told that the entire appointment might take 1-1/2 hours, which includes a car wash, but it took just a little over a half hour for them to finish the work. The bill matched the estimate we had been given, with no suggestion that any "problems" exist that need attention. The only suggestion I could make is for the person who changes the oil to ask whether or not the owner wants the Oil % indicator to remain on the dash rather than be eliminated. I had to call the dealership later to find out how to shut it off. I didn't want that big Oil Can image to stay on the screen, but I couldn't find clear directions on how to delete it. They did offer to do it for me the next time I am near the dealership if I had any problem with the directions. (I am an elderly female.) At this point, I highly recommend this dealership for the friendly, professional way the employees treat the customer and the efficient way they do the work. We weren't sure where to find a good, honest dealership in this area, but from all indications, I think Suburban Honda is one that is fair and shows personal interest in the customer.

Love most things about this car but today's cars have way too many buttons and gadgets that aren't necessary - too distracting. This one hugs the road well, handles nicely, rides very comfortably. We've driven Honda's since 1978 and find them very reliable and trustworthy cars.

My experience with Erik Thompson was phenomenal. I had a traumatic event and he made the experience of getting a new car smooth. My first experience purchasing a car with Erik was great. I came back because I knew I would be in good hands. Thank you again for the wonderful experience!!!!!!

Skander was very attentive to any issues My wife and I had, we are very happy with the 2020 Grand Caravan. Thank you for your time!

Although I had some issues with the closing a call to the manager and it was resolved within the hour. The salesman was great!

Lonnie was one of the best salesman I’ve ever dealt with and the overall experience at the dealership was amazing

Walked in knowing we wanted a 2019 Ridgeline. We talked to Dean and worked on some numbers and he gave us a good amount for our trade in. And drove the truck home the same day.

Cherif is amazing he's still helping me find an affordable vehicle. The vehicle I was to test drive was in an accident prior to my appointment. I'm a 63 yr old woman on a tight budget Cherif understands my needs and has been trying to find something for me, He is in touch with me daily, He has proven loyalty by his continued research of a car that is $4000 All my budget allows.For a salesman to work hard for me knowing I can only afford a $4000 car Is A Great Person .

Fast response time! Very recommended dealership! Accurate vehicle listings. video walk arounds are very very informative and take away from anxiety of waisting time . 5 stars

Just purchased my 3rd car from this place. My other two cars ran great and were sabsicvently used as hand downs to my kids. Now I'm in truck.