Honda for Sale in Warren, MI

Great effort provided and a good review of features.................

I went in on a Saturday and I am big college football fan so Nick Burns set me up right in front of one of the big screen TVs. It was towards the end of the noon games and Nick Burns grabbed the remote and put on the game I requested immediately. While Nick Burns was pricing out two trucks that best matched what I was looking for, other salesman would stop by and ask how I was doing and would strike up a quick conversation about college football. I felt like not only Nick Burns was looking out for my best interest but all the other salesman would check on me to make sure I was comfortable which made for a great experience. Nick Burns brought over two trucks and we were able to get a deal done on a great F150 that I really enjoy driving. I could not have asked for a better experience, didn't miss a play of college football, and was able to get the deal and truck that I wanted. Greatly appreciate Nick Burns as he went way above and beyond to make sure I was comfortable. He was completely upfront and honest with me about what he could do and he delivered on his word. Highly recommend going to Nick Burns and I have already brought him up several times to family, friends, and co-workers that if they want to get a vehicle, they HAVE to go to Nick Burns and Suburban Ford of Ferndale! Thank you for everything Nick Burns!

This is the second vehicle we have purchased from Suburban Nissan. In both cases we traded in our vehicles and were given fair trade in values. The whole process from start to finish we were treated wonderfully. Our salesperson Josh Bianco was very helpful and listened carefully to my requests and provided me with exactly what I was looking for. You can???t ask for more than that. He kept the ball rolling all the way through the process and when it came time to finalize the deal the finance manager was great and had everything well organized so it only took a very short amount of time and I was on my way with my new car. When the time comes to do it again I will be back. Thanks

Good Afternoon. I wanted to send a shout out about my Service Adviser Mary Ann McGee. I've been working with Mary Ann for some time and with several different Toyota vehicles. Her communication skills with customers is excellent; she greets me by name, always inquires about how my day is going, asks what concerns I have about my vehicle, inquires if there are any other questions, then reviews the reported problems with me. I feel listened to, respected, and valued as a customer. She invites me to enjoy coffee and relax if I'm waiting, keeps in touch with me about the progress of work, and lets me know my vehicle is ready. I try to remember to ask if I can get my car washed but she has already taken care of that.. My automotive needs have changed over time and Suburban Toyota not only exceeds them but anticipates my questions. My shopping for Sales and Service is simple now: I identify the New Car Salesperson I want to work with, ask for Mary Ann as my Service Adviser, then ask for their recommendations. I trust them enough to identify a car, suggest options, and recommend the color! Yes, they'r that good!! MESSAGE TO TOYOTA CORPORATE AND SUBURBAN TOYOTA UPPER MANAGEMENT-Your staff mean more to me than my vehicles. I can always get another/other cars, but I can't easily find outstanding people!

I had a great and professional salesperson name Thomas Robinson. Due to my crazy schedule, he was very accommodating. We communicated primarily by email. I told him the car I was looking for and he listened closely and had one delivered to the dealership. Go to Honda of Troy and ask for Thomas Tom Robinson.

Was expecting someone to actually take me through the repairs performed on my vehicle at the end of the day but was to just to pay and go get my car myself.

Second visit, happy and will return for future maintenance.

Was great. Helpful. Emailed me and tried contacting me quickly . did not find a car but good service and I would contact them again

Thank you for my new used car! Made the process short and very informational the transition is worth it thanks so much! Charley Kashou is the guy to go to!

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.

Excellent customer service care by all department staff members at Victory Honda. Sales lady greeted me at the door and we drove my car into the service area. The service department greeted me,offered and brought me something to drink. The service crew took my car and directed me to the Cafe area. No Long wait service was done right away.

I you're looking for a Honda, then this is the place to go.

Scheduled an oil change for 1030am on a Saturday. Was told it would take an hour and a half because of the amount of walk-ins, but we would be given priority because we had scheduled our maintenance. They have a nice waiting area and an area were they will make you food and snacks, free wifi and charging stations for your phones and tablets. Took almost exactly an hour and a half as promised.

Had great service and very timely. Everyone was very polite and friendly.

Rocky Walters did a fine job of overseeing the service on my car.

What I expect from a servicing dealer. They always please the client.