Used 2022 Honda Pilot for sale near Cedarhurst, NY

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Amazing experience! Everyone was extremely helpful! Would definitely reccommend to anyone looking to buy or lease!

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

I was here from CT to visit my mom in memory care. My driver’s side window fell into the door leaving me with a triangle of glass sticking out. Upon arrival, Renaldo, greeted me and talked to the supervisor who said it needed a part that they had to order and wouldn’t be ready today. I needed to drive home today for work tomorrow. As I was about to leave, Joe, walked out of the service garage and said “let me see what I can do”. 15 mins later my car came out and the window was fixed!! He said some bolts were loose and he was able to fix it! He’s my hero! I thought I was going to drive 3 hours back home with a broken window. Thank you to North Shore Honda in Glen Head (my hometown), Renaldo for his kindness and especially to Joe for stopping me from leaving and going above and beyond to help me. Thank you so much!! You guys rock😁

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

went there for the first time about 1.5 weeks ago for service - great experience - Emily was amazing...personal yet professional - she stayed in contact with me and kept me updated about the car, every step of the way - highly recommend their services -

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

John Farley is the best sales person. He did a great job with my financing. Thanks.

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

mike myers is the best! helped me pick the right car for me and guided me along the way! need a honda go to mike!!!

I purchased a HRV last month from Hillside Honda. My sales person was Ahnaf. His non pushy quiet reserve was what I needed to ease me into the scary world of a solo senior woman entering a dealership to purchase a car. He made me feel comfortable and he was more than helpful in answering my questions about the mechanics and details of the car. No question was off limits to him nor did he hassle or push me to purchase the car on the spot. I had plans to visit other car dealerships in the area and Ahnaf graciously said he knew I’d return. A few other visits to nearby dealerships and test driving other cars, I returned to Hillside Honda to purchase my car. The day of my purchase, I had a few personal snags but Ahnaf patiently made sure I was comfortable and well taken care of while my issues were resolved. He even took the time to set up my Car Play so that I could drive with my favorite tunes. I’m so happy with my purchase and would recommend seeing Ahnaf at Hillside Honda.

Excellent service. Ask for Delano Ashmeade. Smoothest and easiest transaction you'll ever experience. A1

The car didn’t have the features I wanted. They were very good to deal but didn’t have what I was looking for.

Ricky was an absolute star! Updated me throughout the process and got my car serviced as quickly as possible.

Amazing dealer. Made our experience seamless! Fritz is the best! Highly recommend to ease your search!

I cannot speak highly enough for the efficiency and service I received at Yonkers Honda Certified Pre-Owned Dealership. As a 3-time CRV owner , I was impressed with how Leo ( thank you so much) took the time to ensure I got specifically what I needed to get in my vehicle. The manager Ike ensures I was clear on all terms. You cannot go wrong if you want personalized service. Thank you ! Thank you!

Overall Great Experience from start to finish. Elder and Ralphie communicated with us every step of the way and made the process of buying our car seamlessly. They both were friendly and professional. I would definitely recommend Stream Auto outlet in Islip if you’re looking for a great selection and team. Mark & Jenny

AJ salesperson was amazing, got the car i wanted, had to wait 2 days but it was worth it. Lots of love for nissan of Westbury, and thank you so much AJ

Very kind helpful and make sure you come out with a car. The most I like about dealership is there workers

It has been a pleasure working alongside Carlos at stream auto. He and his team made it an easy smooth transition for me to leave there with a great car and a smile on my face thanks again team five stars to Carlos