Used 2022 Honda Pilot for sale near Danvers, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

We purchased a used Honda Pilot from Boch Honda. The sales staff was friendly and we were not pressured during the process. On the second day after the vehicle was delivered to us we had transmission trouble, the dashboard light was flashing with a check transmission warning light. We called the dealership and spoke with Bill about our issue with the vehicle. Boch Honda came to our house to pick up the vehicle, they replaced the bad transmission and a week later returned the repaired vehicle to our driveway. They gave us a one year warranty on the work, we couldn’t be happier with this dealership.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

Thanks a lot boch Honda for the repair on my Honda odyssey. Repair took a couple of hours and things going well so far. Will definitely go back for future service

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

We discovered that the head lights of our 2022 CRV- Hybrid battery had “turned themselves on” in the middle of the night. Not knowing the cause, we called the dealership first thing the next morning to inform them we were having it towed down to the dealership. The receptionist was helpful, explaining she would inform the advisors to expect it. The service department was busy, but they were able to expedite evaluating the problem, which was a dead battery, and get it fixed within hours. We were so appreciative.

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

Great dealership! Oisin my salesman was very personable and knowledgeable. The sales process was smooth and fair. Service has been fantastic to work with. Took prompt care of any concerns that arose. Atamian is very well managed and the atmosphere reflects such.

Amadou was very knowledgable, thorough and a pleasure to work with. He made the experience smooth and easy. My new 2024 vehicle came in before promised which made me very happy! Thanks to Amadou and his manager for getting me into my awesome vehicle that I am definitely enjoying driving.

We just purchased a new vehicle from Ocean Honda. Sean McCarey is an incredible, honest, upfront sales person (10/10 stars!) and was great about helping us find and buy something that made us happy despite the current nationwide low inventory. The whole team there was great about financing, helping with insurance, doing the leg work to the registry, and even helped get my wife to her job when we brought the car back to have accessories installed. Granted, she offered to bring him a coffee, but I doubt that was enough to be considered any kind of bribe. 😁

Yvie Esna was very caring, and happy to help me when I entered the Service Department. She has a personality that you wanted to see when you get your car service. Esna came into the waiting room letting me know that my call will be ready soon. Esna, thank me for coming to get my car service, and if I have any questions please let her know.

We had an amazing experience working with Joey. From start to finish, he was responsive, knowledgeable, and incredibly helpful. He took the time to understand exactly what we cared about and worked closely with us to make sure our needs were met. His professionalism, patience, and clear communication made the whole process smooth and stress-free. Even my daughter enjoyed the experience—thanks to his friendly personality and great sense of humor—which made everything feel lighter and more comfortable. It’s rare to find someone who combines expertise with such genuine care, and we truly appreciate the attention and effort he put into helping us. We wouldn’t hesitate to recommend him to anyone looking for excellent service.

Attentive, thorough, professional, extremely pleasant, questions answered, efficient . A very comfortable and reassuring experience. As usual, completely worth the drive from Waltham to Danvers .

Zhiwei was wonderful to work with, he went above and beyond after I went to several other dealerships. The experience of buying a car can be daunting but it felt like he truly cared.

I have just purchased my 2nd vehicle from Atamian with the help, once again, from Aram. I had a freak accident with the 1st one, I called to check on something and he immediately offered help. When I arrived back at Atamian and saw him, I felt like I was seeing an old friend. After talking about my travel needs, he suggested a vehicle that again turned out perfect for me. He never pushed or pressured me. He and John P teamed up and got me on my way within a few days (over a weekend). I could not be happier! So glad I came back to Aram @Atamian! I've also tagged Samantha as she was teamed up with Aram on the 1st vehicle. Wonderful team up there!

Morkos was excellent to deal with. He was available whenever I needed, texted back immediately and managed to get the CR-V I wanted in the color I wanted. The process was smooth and painless.

I just recently had the pleasure for the third time turning in a Lease and getting a new one.. my sales Associate Michael was extremely helpful and knowledgeable about my new HRV. I personally feel that Michael went above and beyond for what is expected in the process for the day I picked up my car. When it’s time for me to get another car. I hope Michael will be my sales associate at Honda North.