Used 2022 Honda Pilot for sale near Reading, MA

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

We discovered that the head lights of our 2022 CRV- Hybrid battery had “turned themselves on” in the middle of the night. Not knowing the cause, we called the dealership first thing the next morning to inform them we were having it towed down to the dealership. The receptionist was helpful, explaining she would inform the advisors to expect it. The service department was busy, but they were able to expedite evaluating the problem, which was a dead battery, and get it fixed within hours. We were so appreciative.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

Matt is Excellent. Outstanding customer service he is knowledgeable and quick and made the buying process a breaze. He went out of his way to make our experience the best it could be and stayed late to make sure my Wife could take hers home same day. I bought 2 cars in two separate trips on Saturday in the time it would take to buy one at other dealerships. This is my 4th car from AutoMax and have never had an issue with any of the vehicles or the experience. This is the place to go and I will be buying my next car there and asking for Matt.

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

We purchased a used Honda Pilot from Boch Honda. The sales staff was friendly and we were not pressured during the process. On the second day after the vehicle was delivered to us we had transmission trouble, the dashboard light was flashing with a check transmission warning light. We called the dealership and spoke with Bill about our issue with the vehicle. Boch Honda came to our house to pick up the vehicle, they replaced the bad transmission and a week later returned the repaired vehicle to our driveway. They gave us a one year warranty on the work, we couldn’t be happier with this dealership.

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

Chris T. was amazing to work with. My husband and I recently bought a car from automax and we can not say enough great things about Chris. From his knowledge of cars to his easy going personality he was fantastic to work with. Chris made buying a car an enjoyable process from start to finish. Highly recommend Chris for your future purchases.

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

Had a wonderful experience, this dealership is truly great. They don’t pressure you, and they really do what’s best for you .. I will be sending everyone I know here!!!!

Bought my beautiful 2018 BMW X3 M40i here. Excellent car buying experience! Fast and smooth process with Chris and Steve! I’ll be buying my next car from CarFive!

We just purchased a new vehicle from Ocean Honda. Sean McCarey is an incredible, honest, upfront sales person (10/10 stars!) and was great about helping us find and buy something that made us happy despite the current nationwide low inventory. The whole team there was great about financing, helping with insurance, doing the leg work to the registry, and even helped get my wife to her job when we brought the car back to have accessories installed. Granted, she offered to bring him a coffee, but I doubt that was enough to be considered any kind of bribe. 😁

my experience here was great. my sales person Matt Waters could not have been better. He made the entire experience efficient. The finance team was ok even though I had to go back in to sign the paperwork but it was still a great experience overall. I love my MDX.

Thanks a lot boch Honda for the repair on my Honda odyssey. Repair took a couple of hours and things going well so far. Will definitely go back for future service

My girlfriend recently came here from Brazil. She needed a very dependable car. At other places, language barrier and trying to finance was an issue. Not at AutoMax! Pablo (and team) were awesome. They have people that speak fluent Portuguese (and of course English), so it was very easy to communicate, and for her to tell them what she wanted. They have an awesome selection of cars, and while she was in Marlborough, she actually found one at their Attleboro business. Pablo personally drove her down there, and they were already waiting for her to show up when she arrived. She drove the car, loved it, and without even asking, told her what specific things there were going to take care of (brakes, tires, a couple scratches). They did a great job financing, and showed her specifically what the terms were, and what she'd be paying. She picked up the car at the Marlborogh location, all registered, insurance taken care of, and cleaned up and ready! I can't thank Pablo and AutoMax enough for taking care of her!

Amadou was very knowledgable, thorough and a pleasure to work with. He made the experience smooth and easy. My new 2024 vehicle came in before promised which made me very happy! Thanks to Amadou and his manager for getting me into my awesome vehicle that I am definitely enjoying driving.

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

We had an amazing experience working with Joey. From start to finish, he was responsive, knowledgeable, and incredibly helpful. He took the time to understand exactly what we cared about and worked closely with us to make sure our needs were met. His professionalism, patience, and clear communication made the whole process smooth and stress-free. Even my daughter enjoyed the experience—thanks to his friendly personality and great sense of humor—which made everything feel lighter and more comfortable. It’s rare to find someone who combines expertise with such genuine care, and we truly appreciate the attention and effort he put into helping us. We wouldn’t hesitate to recommend him to anyone looking for excellent service.

Great dealership! Oisin my salesman was very personable and knowledgeable. The sales process was smooth and fair. Service has been fantastic to work with. Took prompt care of any concerns that arose. Atamian is very well managed and the atmosphere reflects such.