Used Honda Pilot Elite for sale near Bethpage, NY

Tarrytown Honda Dealership accomodated repairs. Reverse all negative reviews. If you are not a Mechanic I would recommend that you bring one to review any Pre-owned purchases.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

It was my first time taking my vehicle to this establishment. And I must say Great service overall from the moment I entered the Valet to picking up the car. I must say great customer service coming from Iliana Wright who took care of the paperwork. She was welcoming and very polite and made me feel at home. It was extremely great working with her. Thank you Iliana

After almost 180,000 trouble-free miles with our 2015 Pilot and an excellent Honda dealer near by, we really didn’t look hard at anything but another Pilot when it was time for a new car. Our EXL, purchased in March 2024, just turned 20,000 miles. We have had no issues with it, and the trip computer says we have averaged 27.1 mpg over the last 5500 miles. That is about 4.5 mpg better than the 2015. The good: It is extremely roomy and comfortable, even the third-row seats. We are very pleased with the fuel economy for a vehicle of this size. The headlights are the best we’ve had on any vehicle. I really like the rugged looks, especially compared the the previous generation. It’s great on snowy and slippery surfaces. The not-as-good: This is my first vehicle with all the modern safety aids. I find the lane-departure system annoying, especially in construction zones. The first time I backed out of the garage with bikes on a hitch-mounted carrier, the car automatically slammed on the brakes so hard I thought I ran into something. (Pro tip: Use tow mode when hauling bikes.) I don’t use the adaptive cruise control because it starts matching the speed of the vehicle ahead long before I would normally change lanes to pass, even with the system adjusted accordingly. However, I can’t see that future vehicles will have FEWER of these features, so I suppose I will just have to get used to them.

I came looking for a reliable vehicle and I left with a 2022 Honda Civic with really low miles. My credit wasn’t the best and I still got the car with 2k down. Thanks Jeff and Alfredo that made my experience quick and easy. Come and get yours.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Went to 5 Star looking for a reliable used car and was impressed by their selection. Bryan helped me compare models without any pressure.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

Perfect transaction no issues, this dealership is my family’s first choice now. Fast service friendly staff and very nice show room, thank you port Jeff dodge!

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Easy, transparent, perfect, everything on line, pickup car in minutes very clean and revived a great experience

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

Staff was excellent and very helpful. Prices were honored as they promised and made things really clear. Thank you for all the help and making the car buying process as fast and easy as possible

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

I cannot believe how great I was treated. I was treated Like I was Al Pacino. Everyone was sooooooo professional. 1 to 10, everyone from staff passing by me to several people that I dealt with professionally gets a 10. Now there is one staff member named Nick who gets an 11, even though you guys don't give an 11, I think you should add that number for special people like Nick. I work with thousands of people at Riker's Island Jail, and the next person that tells me they need a car, is going to get Nicks's number. Please give Nick a free coupon to Applebee's' or Red Lobster (u can afford it), because Nick did everything he said he was going to do and more (never met anyone like this guy professionally before).

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Kevin went above and beyond with the problem I had. He is an excellent service rep. Very professional and cares for his customer’s satisfaction. Thanks so much kevin. Madi Belfiore

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

I received prompt and courteous treatment from the salesman. My whole experience was very pleasant that day.

2023 Pilot Touring have owned for 11 months. Been all over the Southeast with it. Very happy with it. Absolutely no problems or issues whatsoever. Decided on it because of smooth quiet ride with nice large windows and visibility. Among best in class for spaciousness and cargo capacity. Would buy one again in a heartbeat.

I had an extraordinary experience at the Honda in Tarrytown. Initially, I received poor service from a Honda dealership in New Rochelle. I inquired on buying out my lease and the previous dealership stopped showing interest in helping me. I felt so defeated and stressed after receiving discouraging emails from the New Rochelle dealership. I took a few days to brainstorm on where to go next. I decided to call the Honda in Tarrytown dealership and expressed my concerns to the finance manager Jose. Jose was empathetic and apologetic about my experience at the previous dealership. He assured me that I would be treated with care. He stood true to his word. I spoke with one of the salesmen Anthony who was very professional and helpful. I made an appointment with him on Sunday to discuss financing options. Due to unfortunate personal circumstances, Anthony could not be present for our appointment. I did not mind and completely understand. When I walked in on Sunday, all staff members were so welcoming and friendly. Offered me water, tea, or coffee. I had the opportunity to sit with a kind gentleman, Bobby Zimmer. I was very nervous walking in, and Bobby has to be one of the kindest salesmen I have ever met! He put my mind at ease. He certainly was genuine, addressed my concerns, and was very detailed with me providing me with paperwork so I understood the process fully. Although I did not buy a new car, he made me feel equally as important as someone who was. This means so much to me. I also want to give a shout out to business manager, Carlos who was equally as helpful and kind. I could not stop thanking them. I got approved for financing and officially bought out my car! It felt like a huge weight was lifted from my shoulders! I have to write, if you are someone who wants to deal with an honest dealership who truly cares about providing great customer service then Honda in Tarrytown is the dealership for you! I would recommend them to everyone I know. Go see Bobby in Honda in Tarrytown! Thank you so much to everyone there for making a little customer like me feel important and valued! I will certainly do business with you folks in the future! :)

I purchased my Ex-L for a little more space after trading my CRV in. I had no idea it would be a nice trade, and I am absolutely thrilled with my new pilot and the new design! I even took it on the beach and it performs so well!! We really enjoyed the Outer Banks in it. I love it all wheel drive love everything about this car. It has a lot to offer for the price and you really do need to read the manual or watch the videos because there’s so much more to this car than what you think.

I wanted to buy a used crv ex from 2017, was in market for 3 months, I attended lot of Honda dealers. Most of them either quoted more or argued with me for unnecessary things!! I fiws in near to give up my car buying dream. Luckily I came across Tenfly Honda dealer !!! And ended up buying my own car. But people under this dealership are very kind and had sept t lot of time in explaining details on car future they event took self interest to check gas on my vehicle and made a tank full !! I am totally happy with my car and dealer. Special thanks to sales person Kirtan Patel and Bruno Lee.

Thanks to Bill Walsh who managed to get the car detailed the night before and get me in and out before noon on a Saturday. I love it!

buy this car because l love this car my friend and everything I just love this car so much dearly so you need to buy it

Mi esposo fue a Queens auto mall creía que no iba a conseguir financiar un carro, la señorita jesica prontamente lo atendió y consiguió que saliera manejando su nueva SUV lo mejor fue que el vehículo salió asegurado y con placas y la registracion, no tuvimos que hacer nada más que esperar por el procéso

This car is exactly what I needed for my family. It’s reliable and easy to handle on the road and has plenty of roomy to.

Everything proceeded smoothly and efficiently. Loved the fact that all of the work was covered buy warranty or the insurance we purchased. Especially appreciative of the pick up and drop off service. Sure beats hanging out at the dealership 😄.

My experience started from my first call with Sabrina. I called to ask hours for the next day, a holiday. She gave me them but added they were open now, 3, till 5. She can have the cars I was interested in ready for test drive and the sales person, Sevi, ready at the door. So I got up off the couch and went to dealership. Everything as she said. Took me on drives with different cars with Sevi and by 4:50 made a deal. Trade was good. I did have high mileage on my trade, so I can’t complain. Made a decision on a low mileage CRV EX. Red! Then the finance paperwork! Ugh! Felt like a house closing. But they are thorough! Very good experience! Would highly recommend Mariano Rivera Honda!

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

Eddy from sales was great. I came in to see the 2025 equinox. He showed all trims and models. I went with the Lt which had all the safty features Eddy did make yhe trade in and lease turnover easy. The car was teady the next day After some delays with new lease. I am pleased withv the car and service so far. Thank you Eddy and the team from Bical Chevrolet.

As a new customer I was pleased way beyond what I was expecting the sales girl named Florey Hasan did a fantabulous job from the point I went there till the time I was handed the suv she is well experienced and well mannered as my personal opinion I believe if someone as knowledgeable as Florey the company would not just grow but take things to new heights I personally thank hillside Honda for hiring a talent which is not possible with great knowledge and skills to get easily among young people

Great service customer service is beautiful. They treat you like family. They explain to you about the service. Everything just great.

STAFF IS CURTEOUS AND PROFESSIONAL, PERFORMED WORK WAS EXPEDITIOUSLY DONE CUSTOMER WAITING AREA ON PREMISES WAS BRIGHT, COMFORTABLE AND CLEAN