Used Honda Pilot EX-L for sale near Avon, CT

Dash is an efficient and friendly service advisor. Jenny must have trained him! We would not purchase or service a car any where else.

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

Todd was our salesman. Our car buying experience was handled very professionally and with great care. Todd did not rush us through the process. He was very prompt while we tested the vehicles. His manager closed the deal and showed the same level of care. We will definitely return with our family on future car purchases.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

Harold Herandez greeted me as I drove my car into service area. Harold was very courteous and Professional he asked the reason for my visit. I explained I was in for oil change and tire rotation. He checked my tires and my wipers also. We went inside he took all the particulars. I left dealership about one hour later Harold suggested I needed a few other services on car. I declined. He texted me when my car was ready. He had my paperwork ready walked me over to cashier. Then I was on my way. Harold was very efficient and respectful. Your service department is fortunate to have Harold. They were short staffed that day. I think it was only Harold and Dana the service manager I believe. Dana was also very courteous,respectful and professional. Thank you.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

Great experience, respectful, worked with me. Made it easy! Thanks Rick, the Jeep is awesome!

I bought my 2014 Pilot Touring 4x4 used 4 years ago with 67k miles on her. We're at 150k now still going strong other than tires and routine maintenance no issues at all. She handles great on all terrain and in all weather, shes big enough to haul the family around town, move across the country in comfort or a weekend at the lake and you'd never know there was a trailer or a boat behind you. They did lose a star on the exterior for the paint peel on the roof above the windshield as others have mentioned.

Highly recommend ! They know what they are doing Hasan Ferhat Hakan thank you guys I purchased 4 cars from them and they always so helpful

Truly a dream this SUV ! The amount of space and comfort is simply incredible! My family and I love everything about our Honda Pilot , such a luxurious vehicle!

Dylan was friendly and professional and upfront with out-the-door pricing. My daughter's car died and was unfixable. We needed something affordable and quick. Dylan showed us a number of great cars and let us test drive everything we wanted. My daughter loves her choice. Dylan made it happen and was awesome to work with. And he made sure that everything was checked twice before we left with a new car. Thank you so much!

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Great customer service, bought a 12 altima running perfectly, i recommend a-1 auto sale

I work at a car dealership in VA. A customer traded in their 2011 Honda Pilot EX-L with a little over 185k miles on it. I bought it two weeks ago from our wholesale lot and it's been amazing. I can tell the previous owner kept really good care of it but also the comfortability of the vehicle and the reliability really caught my eye. I have another vehicle I drive but this deal I couldn't pass up. Best vehicle I've ever owned even with 186k on it. It has everything I wanted and the space is great for me and my 2 year old black lab. Buy one if you can find a good deal - they are soooo worth it!!!!

Kelly and Jennifer were both very helpful. The video helped me understand the problem. I left car over night and it was ready by noon. Paid a little less than expected. I trust Hoffman’s and go there for everything.

Great quiet comfortable road car. I commute between cities about 500 miles, and appreciate the performance, seat comfort, handling, quiet cabin, and decent mileage (about 32 at 70mph, about 29 at 80mph). Only hitch is the cabin controls being a reach from the drivers seat, and having to look over. Mine has a CD player which is great for books and music on the long drives.

i think car max got it right when they make you an offer they are serious.it is good for 7 days and the process is rather seamless

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

Lou was my salesperson and he was super communicative, explaining and re-explaining when he seemed to feel it was needed. No surprises along the way, I was able to test drive the van as much or as long as I wanted, have a mechanic come by to inspect it and they washed it and added a full tank of gas on pickup day. They had done some quality servicing to the vehicle as well before pickup day. Lou mentioned early on that he wasn't paid on a commission basis, which was a good detail for me to know. In the end, all the numbers were the same from the beginning to end, no "uh oh" moments and it was a super fast experience on pickup day - probably the fastest ever for me to get the keys and drive a new (to me) vehicle home. I will look to use them again if possible in the next year or so. Highly recommend.

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

I bought this car from Drive Direct and I had a great experience. Paul Winstead (sales associate) was very friendly and very helpful. I got the exact vehicle at the exact price that I wanted, and I also got a fair deal on my trade-in.

Although I did not end up buying a vehicle from Shelby Motor Cars, they have a fairly wide selection of cars with high mileage which was what I was looking for. When you put money down on a vehicle, make sure it is very clear what is to be fixed on the Buyer's Order and ensure everything was done before accepting delivery. My salesman was Peter, he did not return one phone call and my interest started slipping then. I spoke to another salesman, Mo(?), who told me dealer policy is money cannot be EFT'd into dealership's account, so I'd had enough and that killed the deal right there. There seem to be many phone numbers associated with the dealership which is great, but they ALL go unanswered, so what's the point? Again, the cars are what's important, and the vehicles they carry are as good as can be expected with the mileage. If you're on a budget, this appears to be a decent place to go. Apparently you must be willing to be persistent, which I was not.

Full size room but feels like a mid size SUV. Able to transport two large dog crates. Gets good gas mileage. I would buy another one.

Awesome service , had the car I wanted and made the process easy for my kids first car . Definitely going back.

Have had 4 Hondas. One I put almost 300,00 miles on with no major problems. Will buy more. Handles with ease, plenty of storage. We've had 2 Pilots and 2 Ridgelines.

10 out of 5 stars! Charlie is beyond amazing! He was professional, trustworthy, down to earth, and communicative. He estimated a financial deal that was great and then beat it! Next time we want a vehicle, we're going to Charlie! HIGHLY RECOMMENDED!

Near a perfect vehicle and purchase experience. Best SUV I've owned even better than my last two Acuras MDX. Better than Toyota in many ways including pleasing to the eye, performance and power. I'd purchase again

Was contacted by Zach from Waterbury dealership. Right off the bat I felt like he understood my needs and wanted to work a fair deal for the sale of my truck. We got it done and myself into new Colorado. Staff was very helpful and patient. I would recommend this dealership team to anyone. Thanks!!

The SUV meet all my family need with space, seating and tech that come from the factory are perfect for us. My wife works as an independent contractor she has a lot of equipment to move during the job hours. Picking kids from school after work work out perfectly without having to toll trailer around with her.

very good service bill was great we bought a nice KIA sorento black from him amazing he should be promoted to the top very impressed with the service he gives

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

I really liked the customer service, Latoya Grant, thank you for helping me find the car I wanted. I really liked how quick and easy the process was with you. thank you

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

I've bought 4 vehicles from this dealership as a return customer die the the (CPR) - Courtesy - Respect - Professionalism I live in Delaware and make the journey for these three requirements for me to purchase. Ask for Lou 😉

Great 3 row SUV.. Drives a bit heavier in feel than my Honda CR-V. good performance. comfortable seats, quiet while driving, 25 mpg on highway..

honesty in needing service, not saying you need this done when in fact it could've been done 1 year later

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment