Used Honda Pilot EX-L for sale near Springdale, MD

The associate was very professional, polite, knowledgeable and timely. He provided an excellent customer service!

OVERVIEW: Found this used 2019 Pilot Touring with AWD, and 8 Passenger seating. It was in great condition. Exterior and interior colors were exactly what we wanted. Purchased it with aobut 74,500 miles on it, newish tires, roof rack rails (great for mounting a backback). Clean carfax. Overall, I'm super glad we got it. We hope we get 200k miles or more out of this Pilot just like we got on the old one The drivetrain is smooth and provides enough power to move us when all 8 seats are used. Lots of comfort and tech features came with this one. DRIVING: Very smooth transmission shifts. No gear hunting issues with the transmission like those reported on the earlier models, especially on the 2016. Feels more luxurious than sport which for us and the family, it's great. Plenty of power for a family hauler. You can use the paddle shifters in Sport mode. 4 AWD drive modes - Normal, Snow, Mud, and Sand. COMFORT: It's super quiet inside compared to the 2011 model. Not as much road or wind noise like our old Pilot. The steering and suspension handles the road nicely, especially on our crappy California pothole-filled roadways. Lots of room. Nice leather seating with ample leg room. Feels a little bigger than our 2011 Pilot. Kids confirmed it feels a little bigger. Front and middle row heated seats are great! Adjustable armrests for front driver and passenger give good support. Plenty of leg room in 2nd row. Small adults and large kids in the 3rd row will be fine. Feels roomier than the 2011. Lots of cup holders. Seats are easy to move and adjust. Single push buttons to move the middle seats forward to get in and out of the 3rd row seats! Easy to flatten them as well to give you room to haul stuff. Rear door sunshades are included in this trim as well. Sunroof with tilt comes with this model, too. Entertainment and Technology: The entertainment system is really nice. 8in touch screen with Apple CarPlay (Android Auto as well) is excellent. Love how GPS displays on the screen while having the ability to have other apps open on the phone. 10 Speakers sound great. The multiple information dashboard can be customized. Looks sleek. The screen is big, bright, colorful and I set mine to show the tripometer information - miles driven, MPG, and range. You have other options - Nav, AWD torque distribution, entertainment info, etc. Outside temp, ECON mode, Adaptive Cruise Control, Lane-Keep Assist System, safety systems, and other indicators are on-screen. Rear entertainment system has yet to be tested but it can play Blu-Ray discs and has an HDMI port and AC plug for another input source. Comes with 2 wireless headsets and a remote control as well. So far, we found 4 USB charging ports. There are lighter ports available as well in case you need more power. Can't wait to figure out CabinTalk when we go on a road trip. You can communicate both ways with the rear passengers using the internal mics, speakers, and Rear entertainment headsets. The motorized rear tailgate with hands-free kick motion open and close is nice to have as well. Keyless entry system with auto-unlock and walkaway auto-locking features are included as well. Remote start is also included with the Touring trim. Safety: Bright LED headlights and well-designed daytime running lights. Auto high-beam LED headlights were a nice surprise.The Adaptive Cruise Control and Lane-Keep Assist are freakily awesome. Keep your hands on the wheel though because it's not perfect. The camera and sensors can get confused. But they're good to have for safety and driving assist, especially on long rides on open highways. Blindspot monitoring, rear cross-traffic sensing, and parking sensors are included and help in those situations. I always disable the collision mitigation feature due to potential problems with the system potentially braking at wrong and dangerous times.

I will say, the staff with Sheehy went the extra mile for us buying our daughter a car. It was a lengthy drive that I made them aware of first off so they knew my time was important. They did a great job helping us out and making the deal work for us, even to the point of delivering the car to us, which was a huge load off our shoulders being nearly 4 hrs away. Our daughter loves the car and I will make sure to check with them again for future needs.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

August 10, 2025 – I want to share the exceptional customer service that I received at Passport Nissan in Marlow Heights. First I want to express my appreciation to Chester Pinkney, General Manager, who’s leadership is clearly epitomized through the exceptional customer service his staff provides. Thanks so much Chester! Angie Upshur is my service representative, and she is the epitome of customer service. I had a series of concerns with my 2015 Nissan Sentra, and she walked me through every step of the issues, but more importantly she listened to my concerns. She even ensured that I was taken care of while she was out on vacation – I mean really, this is truly EXCEPTIONAL customer service. Many thanks to Brian Yeager, Manager of the Service Department, who handled my concerns while Angie was away. Brian equally has an exceptional team, and those representatives include Marcel and Damon who also helped me while Angie was away. I truly appreciate their patience, kindness and the exceptional customer service I received. Ultimately, I purchased a beautiful 2025 Nissan Kicks from Salesman Nicholas Ihuoma, who managed the purchase of my vehicle. Thanks so much Nicholas. Also, many thanks to Jose Alvarado Melgar who managed the finance piece for me. I must give; however, the biggest thanks to Michael Andersen, one of their newest salespeople who was assisting Nicholas. Michael walked me through the dealership and explained all the nuances of each of the cars I was interested in – literally everything about the Nissan Pathfinder, Nissan Rogue and listened and talked to me about concerns I had with the Nissan Rogue. We walked up on the Nissan Kicks, and I knew that was my car. It wasn’t the color I wanted but Michael made sure that I got the beautiful Scarlet Ember color I wanted with the full package. I’ve never received a brand-new car with the hood, seats and tires covered in plastic, but Michael made sure that I was getting exactly what I asked for and I absolutely did. Michael Andersen is the epitome of exceptional customer service, knowledge and patience. If you’re looking for a new vehicle, Michael is an incredible young salesperson! Thanks so much Chester for an AMAZING experience and your AMAZING team!

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Víctor was very professional and we were able to make an appointment the next day.

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

Great experience at this Honda sport dealer. I bought a 2026 Honda CR-V Sport-L, and everything went very smoothly. The staff was friendly, helpful, and professional. They explained everything clearly and made the buying process easy. I love my new car and highly recommend this dealer!

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

Awesome experience! Team over really looked for me and made sure I was satisfied and received the vehicle I wanted!

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

Very friendly environment, sales staff was very professional. Would definitely do business again and would refer family and friends to this dealership.

Great quiet comfortable road car. I commute between cities about 500 miles, and appreciate the performance, seat comfort, handling, quiet cabin, and decent mileage (about 32 at 70mph, about 29 at 80mph). Only hitch is the cabin controls being a reach from the drivers seat, and having to look over. Mine has a CD player which is great for books and music on the long drives.

My experience has always been excellent. Tarsis and his team are extremely professional and always get me in and out.

Great 3 row SUV.. Drives a bit heavier in feel than my Honda CR-V. good performance. comfortable seats, quiet while driving, 25 mpg on highway..

I saw a used hybrid on their website. I contacted Angellina and made an appointment to test drive. She was very knowledgeable of the vehicle and I was quickly on my way with my new to me car!

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

I bought this car from Drive Direct and I had a great experience. Paul Winstead (sales associate) was very friendly and very helpful. I got the exact vehicle at the exact price that I wanted, and I also got a fair deal on my trade-in.

Best car buying experience by far. Will refer everyone to this dealership moving forward. Thanks!

Honda Pilot is the best suv. Bell Honda in Phoenix. Honda’s worse dealership in the country. Honda Pilot gives me 25 miles per gallon city and state

This car is exactly what I needed for my family. It’s reliable and easy to handle on the road and has plenty of roomy to.

Bought a car and it was a great experience. Exceptional customer services. I was driving away in lese than 3 hours.

Bought car used in NC and had great years in warm humid flat conditions . Moved to CO and have enjoyed in Mountains, snow, ice. Performs well and is reliable.

Best dealership ever. I have bought 2 cars from their Fairfax location - their service and cars are the best.

Bought a nicely used Honda Pilot SUV at Honda of Reseda, Reseda, CA, make sure you speak to Amir-sales and/or Tony-mgr. Great set of nice professional folks. You can tell everyone likes working there. They will give you the best price, too.

I went in with a friend to help her find a car after a terrible experience at another nearby dealership. We called ahead to see if the car was in stock and Maks was polite, knowledgeable, and helpful right off the bat. When we arrived at the dealership Maks was patient and genuinely listened to what we were looking for. It was a great experience for everyone and we were able to work out a great deal. I’ll also add the finance department was wonderful as well - clearly explained all options and wasn’t pushy about extras. Would recommend Maks to anyone looking to buy a Kia!

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

Recently got my Chevy Suburban here it was the best deal within 300 miles, happy with the condition and they got me financing beforehand so it only took 20 minutes at the dealership. Highly Reccomend

The SUV meet all my family need with space, seating and tech that come from the factory are perfect for us. My wife works as an independent contractor she has a lot of equipment to move during the job hours. Picking kids from school after work work out perfectly without having to toll trailer around with her.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

Had everything I wanted in a car and more love driving my car now it’s beautiful, and reliable, wouldn’t change a thing. Define recommend to anyone

Curtis Barger and Fikir Toru were amazing sales reps. I negotiated a price on-line and when I got there and they were getting the paperwork ready we were chatting and when I mentioned that I was retired military they knocked an additional $500 off the price. They could have easily just said the discount was part of the negotiated price since I had mentioned it in my email exchanges but they didn't, the honesty was extremely refreshing. This was the second car I've purchased from this dealership and the last experience in 2020 was just as good. I highly recommend both the dealership and Curtis and Fikir. Definitely give them a call if you are looking for a Honda.

We were looking for a mid-size SUV because getting in and out of my 2014 Honda Accord was getting a little difficult. We found this Pilot Elite and got a good deal, and the car is hitting on all cylinders. Yes, we will get lower gas mileage, but the more comfortable ride and higher seating position are worth it.