Used Honda Pilot for sale near Bartlett, IL

Very positive experience excellent service well done professional job from stert to the end another satisfied customer

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

Dave at the Service Desk helped out with an issue I had on my Honda Accord. Excellent experience, was able to get me back on the road in no time.

Definitely an upgrade of our 2017 Pilot. All black leather interior, driver memory settings. White exterior already getting good gas mileage. Haven't had this Pilot a month yet and we're still learning about all the extras. I had a Honda vehicle since 1988. Traded the old Honda in With 141,000 miles.

Best buying experience ever. After shopping other dealers all week. Going around getting the run around. I contacted Continetal via their website. I sent them text message containing pictures of my trade, trade amounts offered by other dealers, and my offer to buy their truck. Two text messages later Mustafa and I agreed to a price. One phone call to seal the deal that took two minutes, and finally 1 hour at dealership. I was in the car business for 4 years know a good deal when I see one. Thier numbers are spot on. Not only fair but priced like friends and family. Nothing was promised or said that they could not do. I have bought well over 100 cars in my 48 years and have had few people as considerate and honest as Leo and Mustafa! I can't say enough good things about them. Best deal in 200 miles and painless to deal with. I know every trick in the book and advertising falsehood...they didnt hide the rebate to keep as their profit and gave me special financing. Cannot express how refreshing it is to deal with people like they are. It usually takes 2 days, 100 texts, and 6 phone calls to make the deal they made in minutes. I am even getting a Hat next Tuesday! Thanks guys.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Highly Recommended! Dean and Mike were very helpful with everything! They explained the entire car and went thru everything with me. They were very helpful thru the entire process and was very insightful. They helped me get the car I wanted at a good price!

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

My sales rep, John Czech, went the extra mile! He listened to my questions and concerns and put me in the perfect car for me. John brought all his many years of experience to helping me with my purchase.

OVERVIEW: Found this used 2019 Pilot Touring with AWD, and 8 Passenger seating. It was in great condition. Exterior and interior colors were exactly what we wanted. Purchased it with aobut 74,500 miles on it, newish tires, roof rack rails (great for mounting a backback). Clean carfax. Overall, I'm super glad we got it. We hope we get 200k miles or more out of this Pilot just like we got on the old one The drivetrain is smooth and provides enough power to move us when all 8 seats are used. Lots of comfort and tech features came with this one. DRIVING: Very smooth transmission shifts. No gear hunting issues with the transmission like those reported on the earlier models, especially on the 2016. Feels more luxurious than sport which for us and the family, it's great. Plenty of power for a family hauler. You can use the paddle shifters in Sport mode. 4 AWD drive modes - Normal, Snow, Mud, and Sand. COMFORT: It's super quiet inside compared to the 2011 model. Not as much road or wind noise like our old Pilot. The steering and suspension handles the road nicely, especially on our crappy California pothole-filled roadways. Lots of room. Nice leather seating with ample leg room. Feels a little bigger than our 2011 Pilot. Kids confirmed it feels a little bigger. Front and middle row heated seats are great! Adjustable armrests for front driver and passenger give good support. Plenty of leg room in 2nd row. Small adults and large kids in the 3rd row will be fine. Feels roomier than the 2011. Lots of cup holders. Seats are easy to move and adjust. Single push buttons to move the middle seats forward to get in and out of the 3rd row seats! Easy to flatten them as well to give you room to haul stuff. Rear door sunshades are included in this trim as well. Sunroof with tilt comes with this model, too. Entertainment and Technology: The entertainment system is really nice. 8in touch screen with Apple CarPlay (Android Auto as well) is excellent. Love how GPS displays on the screen while having the ability to have other apps open on the phone. 10 Speakers sound great. The multiple information dashboard can be customized. Looks sleek. The screen is big, bright, colorful and I set mine to show the tripometer information - miles driven, MPG, and range. You have other options - Nav, AWD torque distribution, entertainment info, etc. Outside temp, ECON mode, Adaptive Cruise Control, Lane-Keep Assist System, safety systems, and other indicators are on-screen. Rear entertainment system has yet to be tested but it can play Blu-Ray discs and has an HDMI port and AC plug for another input source. Comes with 2 wireless headsets and a remote control as well. So far, we found 4 USB charging ports. There are lighter ports available as well in case you need more power. Can't wait to figure out CabinTalk when we go on a road trip. You can communicate both ways with the rear passengers using the internal mics, speakers, and Rear entertainment headsets. The motorized rear tailgate with hands-free kick motion open and close is nice to have as well. Keyless entry system with auto-unlock and walkaway auto-locking features are included as well. Remote start is also included with the Touring trim. Safety: Bright LED headlights and well-designed daytime running lights. Auto high-beam LED headlights were a nice surprise.The Adaptive Cruise Control and Lane-Keep Assist are freakily awesome. Keep your hands on the wheel though because it's not perfect. The camera and sensors can get confused. But they're good to have for safety and driving assist, especially on long rides on open highways. Blindspot monitoring, rear cross-traffic sensing, and parking sensors are included and help in those situations. I always disable the collision mitigation feature due to potential problems with the system potentially braking at wrong and dangerous times.

I'm from Chicago but grew dissatisfied with the crappy service city dealers gave me so I traveled some distance away from the city to Muller Honda and I'll tell you my experience was fabulous . I came in for an oil change, rear differential fluid change and tire rotation. I fell in love at first sight with their service area set up and their transparency to do business. You can actually see them working on your car real time not like the city dealers that kidnap your car for 2 hours and you don't see what's being done or not being done. The price was right, the atmosphere was clean and relaxing. Muller< I love you guys, this was my first time here and I can assure you it won't be my last.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

This is my 2nd car from Grand Subaru. Jelissa Taboada made the whole process painless.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Lisle of Honda has a wonderful service dept. Advisor Jay Crumble has always been very informative, helpful and patience in answering my questions. The other advisors have been helpful as well. We would highly recommend their service. We have been using your service for last three years.

After almost 180,000 trouble-free miles with our 2015 Pilot and an excellent Honda dealer near by, we really didn’t look hard at anything but another Pilot when it was time for a new car. Our EXL, purchased in March 2024, just turned 20,000 miles. We have had no issues with it, and the trip computer says we have averaged 27.1 mpg over the last 5500 miles. That is about 4.5 mpg better than the 2015. The good: It is extremely roomy and comfortable, even the third-row seats. We are very pleased with the fuel economy for a vehicle of this size. The headlights are the best we’ve had on any vehicle. I really like the rugged looks, especially compared the the previous generation. It’s great on snowy and slippery surfaces. The not-as-good: This is my first vehicle with all the modern safety aids. I find the lane-departure system annoying, especially in construction zones. The first time I backed out of the garage with bikes on a hitch-mounted carrier, the car automatically slammed on the brakes so hard I thought I ran into something. (Pro tip: Use tow mode when hauling bikes.) I don’t use the adaptive cruise control because it starts matching the speed of the vehicle ahead long before I would normally change lanes to pass, even with the system adjusted accordingly. However, I can’t see that future vehicles will have FEWER of these features, so I suppose I will just have to get used to them.

Good team working there. You can trust your vehicle is in great hands. Thank you Honda!

Bought my Elite in May of 2023 at a local dealer. I love the look of the car, the comfort and the handling. It is very roomy and has so many cup holders and compartments which is great. I have the brown/black interior, which I wasn't able to see before purchasing it, but loved it once I did see it. I did have an option for a gray interior one but didn't like that look as it didn't look as classy as the two toned. The lights are bright, the features are wonderful so overall a nice vehicle and still happy with my purchase. Now the not so good stuff.... Biggest problem I have is like other reviews have stated the gas mileage is not great at all and comes nowhere near the projected when the car is marketed. 19-25 it states but that is way off for sure. I don't have a heavy foot, speeding or hard breaking and I always drive in Eco because the 'Normal" mode option, the mileage is worse. Summer months my average between city and HWY is 18.5/19.5. All HWY I was able to get 23 miles one time but not again. All HWY after that first time is usually 21/22. Never have I seen 25mpg like stated. Now the Wintertime they are not as good. City/HWY is 17/19 & HWY is 19/20.5. The most miles I can get out of a tank of gas either summer or winter is now less than 355, more around the 335/345. The lane assist feature is pretty bad as well, better in the nighttime as I feel it sees the lines better but during the day is more of an annoyance than anything, so I normally don't use it. I have drove the Sport model one and that worked great and a 2022 Elite pilot and that worked flawlessly too. Not sure why mine is so bad but dealer says it functioning correctly, I told them we will agree to disagree LOL>. The wireless charging is very slow and if you have any type of case on it will most likely not work, so I just keep it shut off. I really wish Honda would have put the bigger screen in this car this time around. Looks like there is enough space for that to have happened they just chose not to. I really wish that the second you turn off the car the radio didn't shut down too. I have never had a car do that and it is frankly a big inconvenience for me. Many times, I am on the phone with clients, or I like to finish a song, but in order to do that I would have to sit with the car running and that doesn't make sense to me and it's a waste of gas. This is little but I do hope that they come out with some type of compartment for the center console as it's really big but there is no way to organize anything in it and honestly just looks like a total mess. (Again, small to many) The app to start the car and such is just okay. What I don't like is that you cannot adjust the temp or the heated seats as well as not having the app turn on the passenger seat as 95% of the time no one is in it. I feel like this is more opportunity for something to go wrong or stop working when I didn't personal choose to use it but was forced to have. I will say I do like that whatever my heated seat was at from my previous drive that is what it is at when I start my car the next time. I did end buying the Honda rubber floor mats but soon found out that the from mats leave to much carpets exposed by the gas and brake pedals, so salt gets all over it. The back ones are just fine. I did end up buying the Weather tech ones and those are great and have amazing coverage so if you live in an area where it snows, I'd keep this in mind. I also bought the side covers for the back end and the mat for the back end, which really protects the sides and back of seats from scratches which we all know ever car is prone to. I did add the trailer hitch from the dealer vs aftermarket as I wanted it to look good and sit higher where it belongs verse the aftermarket which sits much lower to the ground. Overall, now with 13,000 miles on it I am still loving my pilot despite the other things mentioned above. I hope it last me a long time as this is my first time buying a Honda vehicle.

Bought a new 2025 crv sport hybrid l over the weekend, I worked with Steve Grady. My experience was excellent, he took care of me from start to finish, no surprises, no pressure, very relaxed environment, straight forward transaction, very patient with my requests and he was very courteous. No required add on packages, price is great and he responded quickly with my email inquiry, was able to negotiate a decent price for my tradein, they will offer you rust proofing and accessories but you can decline if you dont want. The business office will offer you extended warranty and it could get a bit tense although in the end the final price they will offer for a 8 yr honda care warranty is a pretty competitive price and will consider in my future purchases. Overall I had a great experience and way different than other shady dealerships that will try to steal your money. I was there for maybe about 3 hours from start to finish. I recommend them to anyone and will consider them again on my next purchase, thank you Valley Honda.

Good Family car, spacious, smooth ride, fast, never had problems. Recalls had been taken care of. One of the best reliable car I’ve ever had.

My name is frank dichristofano and I own a 2015. On August 7th I needed routine maintenance done to my vehicle. So I always I had the work done at mcgrath honda of elgin . Because they are the best Honda dealership. There have the service department and they are always very professional and courteous and put the needs of the there customers first. When my vehicle is being work on I know my car is in hands. Because there mechanics are the best and they always such an outstanding job with my vehicle. So thank you to everyone at McGrath Honda!!

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

they treat me like I was a celebrity! and I waited less than a hour & a half

buy this car because l love this car my friend and everything I just love this car so much dearly so you need to buy it

Honda on Grand makes car buying easy!! Tom K was wonderful to work with. I have bought two cars from him and would definitely go back to him. He listened to my concerns and addressed everything in such a friendly and courteous way. I would recommend this dealership to others.

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

Thorough and transparent is how I would describe Daniel De La Torre JR! He wasn't pushy and I didn't feel rushed at all. He answered all my questions as well. Ask for Junior when looking to buy. Everyone else was friendly and I was immediately acknowledged by the receptionist. Clean place and very professional!!

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

My salesman was very knowledgeable and answered all questions I had about the vehicle. My experience with Muller was pleasant.

Near a perfect vehicle and purchase experience. Best SUV I've owned even better than my last two Acuras MDX. Better than Toyota in many ways including pleasing to the eye, performance and power. I'd purchase again

Kyle got us the vehicle we wanted at a reasonable price. We were able to drive the vehicle home the same day.

Honda Pilot is the best suv. Bell Honda in Phoenix. Honda’s worse dealership in the country. Honda Pilot gives me 25 miles per gallon city and state

We recently had the pleasure of purchasing a vehicle from McGrath Acura of Libertyville, IL, and we are exceedingly pleased with the experience. From the moment we arrived, the atmosphere was welcoming and respectful, largely thanks to the exceptional service provided by Mr. Cristian Lopez. He displayed remarkable professionalism and courtesy, taking the time to truly understand our needs without any pressure. Mr. Lopez answered all of our inquiries in a thorough and transparent manner, which made the entire process feel effortless and straightforward. We would also like to extend our gratitude to Mr. Trent and Mr. Victor, who effectively presented us with various aftermarket options and facilitated the necessary paperwork with efficiency. Overall, the transaction was seamless and stress-free. The vehicle we purchased was precisely as described and very reasonably priced, further affirming our satisfaction. We wholeheartedly recommend McGrath Acura in Libertyville to anyone seeking a new vehicle. Their commitment to outstanding customer service truly sets them apart.

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

Worked with Brian Newcomb, he was amazing! He made the buying process a breeze! Highly recommend!

It rides very well it's room for All My Children their wagons car seats and everything I need for them there's plenty of room to me it looks like a bus but it's reliable and I like it

Issac was the best i enjoy working with him, the place was clean and neat, and everyone was amazing and fast my car was done faster than they said it would be.

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.