Used Honda Pilot for sale near Berlin Heights, OH

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Very good group of people working there. One of the best experiences I have had at any dealership. Would recommend to everyone in the future.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

We just bought a new Chevy Equinox. Sales Consultant Brian Lilly made the whole shopping experience very comfortable and stress free. We went to several other dealers 1st with no luck finding the car we were looking for. Brian got on the phone and got us the car we wanted and was extremely helpful throughout the entire process. We will definitely come back to Mark Walburg Chevy again, and I hope Brian Lilly will be there to assist us in our future purchase. Thank you Brian, for making our buying experience very pleasant! Scott & Elisabeth Z.

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

This is not the first car I bought from this dealer. No question, the service is excellent and if there is a need for a new car, choose this dealer. Special thanks to sales manager Matt. There is no task too difficult for him to take on.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

Courteous & knowledgeable salesman. Made a lot of effort to get me the exact car I wanted in a timely manner. Took as much time as I needed to learn how the car worked after it was delivered.

I bought this car from Drive Direct and I had a great experience. Paul Winstead (sales associate) was very friendly and very helpful. I got the exact vehicle at the exact price that I wanted, and I also got a fair deal on my trade-in.

No hidden fees. A rare honest dealer on cars.com that is worth your time. Thank you.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Gino was very helpful, professional, and genuine to work with. He stayed after hours to allow us to test drive and explain all options. unfortunately the exact vehicle we were looking for was not on the lot or else we would have loved to continue to work with him! thank you for your time Gino

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Bought car used in NC and had great years in warm humid flat conditions . Moved to CO and have enjoyed in Mountains, snow, ice. Performs well and is reliable.

Very good experience at this dealership. Had a recall item on our motor home which they fixed quickly along with another small issue they caught that we didn?t know about. Very happy with them!!

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

As far as buying a car from a Dealership, it was the a real pleasure dealing with 2 of the best sales personal that my wife and I have ever had in the last 60 years that I have been buying cars(I am 79) years young. We dealt with (Pete Stiman) and (Paul Lawson) long distance since we live in Oklahoma. These two gentlemen are the best of the best for they were honest as a summer day is long, truthful, respectful, informative, and did every thing we asked of them and even went way beyond what they were asked to do. It speaks volumes when the car arrived and was every thing that their photo's and descriptions were exactly as they described.These two men are a real credit to Mike Bass Ford. Lastly if I or my wife was to ever buy another car it would be from this dealer and would request either one off these great sales people. Tom & Carol Murray Choctaw Oklahoma

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

I bought my 2014 Pilot Touring 4x4 used 4 years ago with 67k miles on her. We're at 150k now still going strong other than tires and routine maintenance no issues at all. She handles great on all terrain and in all weather, shes big enough to haul the family around town, move across the country in comfort or a weekend at the lake and you'd never know there was a trailer or a boat behind you. They did lose a star on the exterior for the paint peel on the roof above the windshield as others have mentioned.

camryn Mcknight and I have been talking about a vehicle. For my granddaughter when she gets her license..will definitely be coming to see him.very helpful and.respectful

Purchased a 2025 Honda pilot EXL it is so smooth. The 10 speed automatic works flawlessly if you’re in the market for a midsize SUV I highly recommend you take a look at the pilot.

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

Definitely an upgrade of our 2017 Pilot. All black leather interior, driver memory settings. White exterior already getting good gas mileage. Haven't had this Pilot a month yet and we're still learning about all the extras. I had a Honda vehicle since 1988. Traded the old Honda in With 141,000 miles.

Honda Pilot is the best suv. Bell Honda in Phoenix. Honda’s worse dealership in the country. Honda Pilot gives me 25 miles per gallon city and state

Mark Turner went above and beyond to make the deal I wanted. Jason Eyman came through and solved a difficult problem . I highly recommend this dealer

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

Bought a car and I was from out of state. Zack was great to deal with and the car was exactly as advertised. I will definitely look to do business with this dealership again!

BEWARE OF THE PAINT ISSUES WITH THESE SUV'S. My Maroon Pilot has chipping paint on the roof due to poor clear coat by Honda and it is going to cost $1700 to get it repainted. BEWARE OF THE VCM ISSUES AS WELL...When the Pilot goes into Economy mode it shuts down 3 cylinders that often get starved for oil. The cylinders will then fail and thats an expensive job to repair. I really love the Pilot but I wish Honda would own up to the issues they are having instead of blaming them on the customer. I do love the amout of room in the car and I love the boxy look. The Pilot handles great in the snow as well

It rides very well it's room for All My Children their wagons car seats and everything I need for them there's plenty of room to me it looks like a bus but it's reliable and I like it