Used Honda Pilot for sale near Elkridge, MD

Had a fantastic experience at Heritage Park Honda! Huge thanks to Chris for making the entire process smooth and stress-free. He was professional, knowledgeable, and didn't pressure us at all. If you're looking for a new vehicle, definitely go see Chris!"

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

Good Family car, spacious, smooth ride, fast, never had problems. Recalls had been taken care of. One of the best reliable car I’ve ever had.

Justin had Great customer service! Was very knowledgeable about vehicle and displayed vehicle in a very professional manner. Easy to talk to and made you feel at home. Was very patient and worked diligently. Was very respectful and provided plenty of drinks and comfort.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

I received very fast and efficient oil change service, and the staff member who assisted us was extremely kind and helpful. I will definitely return for future maintenance and would even consider buying another car here.

Great car. Love Honda. Interior is fantastic. Touring comes with a lot of useable features. Exteriors looks sharp, not a box. Pick a good dealer for service.

Mo was great she helped me and explained everything. She is great thanks mo I love my new car!

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Had great a customer service with Jonathan, he answered all of my questions, and also explained everything that my vehicle was getting done. Absolutely recommend working with him.

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

Provided info on vehicle, as requested. I appreciated their response which helps with my car search,

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

I purchased a Nissan rouge, told the dealer what I want in my rouge and they found it for me. I also purchased a camero. Professional staff. I will always get my cars from Carmax in Whitemarsh

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

The service experience was great. I was running late for service. I called ahead to let them know. I was nervous when I arrived because I thought they were gonna turn me away. That was not the case. I was greeted by both Service Representative with a smile. It that point, I felt the pressure lifted. I will return for recommendations

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

William goes all out for his customers and above and beyond, I appreciate the hard work and dedication that he did.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

Had a great experience buying a new 2026 equinox !! Taylor did fantastic job explaining the latest upgrades going from a 2019 to a 2026 !! From the time we walked in until we left top notch service!!

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

Excellent service and advice. The staff is friendly and helpful. After purchasing my new Accord, all my servicing requirements have been done by Ourisman.

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

Cool and awesome staff amazing service from the cashier Danielle I love Honda amazing experience

Honda Pilot is the best suv. Bell Honda in Phoenix. Honda’s worse dealership in the country. Honda Pilot gives me 25 miles per gallon city and state

August 10, 2025 – I want to share the exceptional customer service that I received at Passport Nissan in Marlow Heights. First I want to express my appreciation to Chester Pinkney, General Manager, who’s leadership is clearly epitomized through the exceptional customer service his staff provides. Thanks so much Chester! Angie Upshur is my service representative, and she is the epitome of customer service. I had a series of concerns with my 2015 Nissan Sentra, and she walked me through every step of the issues, but more importantly she listened to my concerns. She even ensured that I was taken care of while she was out on vacation – I mean really, this is truly EXCEPTIONAL customer service. Many thanks to Brian Yeager, Manager of the Service Department, who handled my concerns while Angie was away. Brian equally has an exceptional team, and those representatives include Marcel and Damon who also helped me while Angie was away. I truly appreciate their patience, kindness and the exceptional customer service I received. Ultimately, I purchased a beautiful 2025 Nissan Kicks from Salesman Nicholas Ihuoma, who managed the purchase of my vehicle. Thanks so much Nicholas. Also, many thanks to Jose Alvarado Melgar who managed the finance piece for me. I must give; however, the biggest thanks to Michael Andersen, one of their newest salespeople who was assisting Nicholas. Michael walked me through the dealership and explained all the nuances of each of the cars I was interested in – literally everything about the Nissan Pathfinder, Nissan Rogue and listened and talked to me about concerns I had with the Nissan Rogue. We walked up on the Nissan Kicks, and I knew that was my car. It wasn’t the color I wanted but Michael made sure that I got the beautiful Scarlet Ember color I wanted with the full package. I’ve never received a brand-new car with the hood, seats and tires covered in plastic, but Michael made sure that I was getting exactly what I asked for and I absolutely did. Michael Andersen is the epitome of exceptional customer service, knowledge and patience. If you’re looking for a new vehicle, Michael is an incredible young salesperson! Thanks so much Chester for an AMAZING experience and your AMAZING team!

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

My problem was with the AI contact point at King. Stupid me, I thought Olivia King was a person, and I emailed "her" several times with requests. Before I went in, cars.com asked me to review "her" and the email included a photo of a woman, again making me think I was dealing with a human. When I went in, I asked to speak with her, and was finally told she didn't exist. But was I embarrassed and did I feel stupid! It was very deceptive. And this is not how you want a customer to feel when you're selling something. You need to make it clear up front that the email contact is an AI contact, and any salesperson will be there to help at appointment time. Other than that, it was a good experience. King even allowed the car to be driven 33 miles to my mechanic for an inspection. That's extraordinary. The car was in good shape, and we closed after returning from the inspection.

Near a perfect vehicle and purchase experience. Best SUV I've owned even better than my last two Acuras MDX. Better than Toyota in many ways including pleasing to the eye, performance and power. I'd purchase again

Best pricing in the DC market, we searched many vehicles and platinum auto sales has the best price for the car we were looking for by far so happy we came and bought here! free carfax was provided to us and great customer support

The SUV meet all my family need with space, seating and tech that come from the factory are perfect for us. My wife works as an independent contractor she has a lot of equipment to move during the job hours. Picking kids from school after work work out perfectly without having to toll trailer around with her.

Very friendly environment, sales staff was very professional. Would definitely do business again and would refer family and friends to this dealership.

Great quiet comfortable road car. I commute between cities about 500 miles, and appreciate the performance, seat comfort, handling, quiet cabin, and decent mileage (about 32 at 70mph, about 29 at 80mph). Only hitch is the cabin controls being a reach from the drivers seat, and having to look over. Mine has a CD player which is great for books and music on the long drives.

They were very quick to respond and extremely professional. All inquiries were succinctly answered to my satisfaction.

I have always wanted a Honda Pilot and bought a 2020 model anticipating a great vehicle. It has been back to the shop SIX times for issues with the drivers side mirror. It is supposed to be a fancy automatic adjusting mirror, but instead self adjusts up beyond where I can see in it. The dealer's technicians have tried many things, but still claim they can't recreate what I am telling them I really don't know where to turn now.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

I was talking to to John Fetty who Succeeded convincing me to come and get a good deal but unfortunately the day I went there he was not around but Victor help me out through out the process and now I have my new Acura RDX . Thanks to John Fetty and Victor

Had everything I wanted in a car and more love driving my car now it’s beautiful, and reliable, wouldn’t change a thing. Define recommend to anyone