Used Honda Pilot for sale near Rapids, NY

Antoine Ibrahim went above and beyond to make sure I was completely satisfied with the vehicle I leased. I will definitely seek his assistance on future leases.

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

My third CR-V from them. Always treated with respect both in sales and service

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

Went to look at a Hyundai Accent and met with one of the Sales Representatives, who was incredibly helpful and accommodating. Facility was easy to find, very clean and neat and we had a great experience. Although we did not buy the car, we will definitely visit them when we are in the market again.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

Very laid back and helpful sales staff. They help me find a great used car at a fabulous price

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

OVERVIEW: Found this used 2019 Pilot Touring with AWD, and 8 Passenger seating. It was in great condition. Exterior and interior colors were exactly what we wanted. Purchased it with aobut 74,500 miles on it, newish tires, roof rack rails (great for mounting a backback). Clean carfax. Overall, I'm super glad we got it. We hope we get 200k miles or more out of this Pilot just like we got on the old one The drivetrain is smooth and provides enough power to move us when all 8 seats are used. Lots of comfort and tech features came with this one. DRIVING: Very smooth transmission shifts. No gear hunting issues with the transmission like those reported on the earlier models, especially on the 2016. Feels more luxurious than sport which for us and the family, it's great. Plenty of power for a family hauler. You can use the paddle shifters in Sport mode. 4 AWD drive modes - Normal, Snow, Mud, and Sand. COMFORT: It's super quiet inside compared to the 2011 model. Not as much road or wind noise like our old Pilot. The steering and suspension handles the road nicely, especially on our crappy California pothole-filled roadways. Lots of room. Nice leather seating with ample leg room. Feels a little bigger than our 2011 Pilot. Kids confirmed it feels a little bigger. Front and middle row heated seats are great! Adjustable armrests for front driver and passenger give good support. Plenty of leg room in 2nd row. Small adults and large kids in the 3rd row will be fine. Feels roomier than the 2011. Lots of cup holders. Seats are easy to move and adjust. Single push buttons to move the middle seats forward to get in and out of the 3rd row seats! Easy to flatten them as well to give you room to haul stuff. Rear door sunshades are included in this trim as well. Sunroof with tilt comes with this model, too. Entertainment and Technology: The entertainment system is really nice. 8in touch screen with Apple CarPlay (Android Auto as well) is excellent. Love how GPS displays on the screen while having the ability to have other apps open on the phone. 10 Speakers sound great. The multiple information dashboard can be customized. Looks sleek. The screen is big, bright, colorful and I set mine to show the tripometer information - miles driven, MPG, and range. You have other options - Nav, AWD torque distribution, entertainment info, etc. Outside temp, ECON mode, Adaptive Cruise Control, Lane-Keep Assist System, safety systems, and other indicators are on-screen. Rear entertainment system has yet to be tested but it can play Blu-Ray discs and has an HDMI port and AC plug for another input source. Comes with 2 wireless headsets and a remote control as well. So far, we found 4 USB charging ports. There are lighter ports available as well in case you need more power. Can't wait to figure out CabinTalk when we go on a road trip. You can communicate both ways with the rear passengers using the internal mics, speakers, and Rear entertainment headsets. The motorized rear tailgate with hands-free kick motion open and close is nice to have as well. Keyless entry system with auto-unlock and walkaway auto-locking features are included as well. Remote start is also included with the Touring trim. Safety: Bright LED headlights and well-designed daytime running lights. Auto high-beam LED headlights were a nice surprise.The Adaptive Cruise Control and Lane-Keep Assist are freakily awesome. Keep your hands on the wheel though because it's not perfect. The camera and sensors can get confused. But they're good to have for safety and driving assist, especially on long rides on open highways. Blindspot monitoring, rear cross-traffic sensing, and parking sensors are included and help in those situations. I always disable the collision mitigation feature due to potential problems with the system potentially braking at wrong and dangerous times.

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

Leon H. is absolutely a great salesman, as we have bought 6 cars from.. He is always treated us very well and we wouldn't go to any other dealership or saleman...

Near a perfect vehicle and purchase experience. Best SUV I've owned even better than my last two Acuras MDX. Better than Toyota in many ways including pleasing to the eye, performance and power. I'd purchase again

David Venditti processed the financing of my lease quickly and efficiently. He was ready to answer any questions I might have but I had none because everything was explained clearly at the start.

Good Family car, spacious, smooth ride, fast, never had problems. Recalls had been taken care of. One of the best reliable car I’ve ever had.

Zakk was absolutely outstanding. He made the stress of buying a new car non existent! Would definitely recommend And will be back for all of my cars needs!

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

It's a big deal when you help your daughter pick out her first car. I was glad I found the folks at Northtown Auto when we wanted to find a pre-owned vehicle. They had a great selection, and it is obvious they only sell quality cars. I wanted something safe and reliable for my daughter to drive back and forth to our house 3 hours away. Kristian was our salesperson and did a great job of listening to our needs and wants and finding cars that matched our desires. His >20 years of working in the business shone through, as he navigated their system to get us three different cars to test drive (even gong to get one at a different location). He even helped do some of the research on the cars histories so we could make an informed decision. The cars were very clean and detailed, and I know we will be happy with the car for years to come. With two other younger drivers in the pipeline, I know I will be returning to Northtown Autos to look for other cars in the future. These guys are great to work with to find the right car for anyone

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

i met with kristian to help me find my first preowned car as a young adult. he was nothing but kind, helpful, and personable. he went out of his way to find the car for me, even bringing some over from other stores. the whole sales process was so easy because he explained everything. he took the time to look up the history of the cars i was looking at and even helped with research. as for northtown autos, they had a wide collection of preowned and new cars, so i was able to find the right fit for me. would recommend this dealership to anyone and will definitely come back again. thanks to kristian and the northtown autos team for everything!

The SUV meet all my family need with space, seating and tech that come from the factory are perfect for us. My wife works as an independent contractor she has a lot of equipment to move during the job hours. Picking kids from school after work work out perfectly without having to toll trailer around with her.

Lia is very good at making sure their customer’s needs are always met. They are courteous, knowledgeable, and excel at customer service because they know they have a quality product.

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

On Monday 9/29 I was pleasantly greeted by Paul McCarey. My work order was for a tire rotation and oil change. Paul gave me the option of waiting or picking up my Honda CR-V later in the day. I gave Paul a target time for pickup and he delivered. Paul thoroughly described the work completed and asked if I had any questions. I was very pleased with the work. I found Paul to be an affable, knowledgeable and highly efficient service advisor. Paul even gave me a follow up call today to make sure everything was in order. I was very pleased with my entire experience.

Friendly, knowledgeable, and fair succinctly describe my experience. It was a five star experience for sure. They took me in early and serviced my Jetta quick. Thanks for putting the customer back in customer service.

Been going to Manny for years! He is patient, takes the time to thoroughly explain details of any west herr process! Excellent every time at what he does! 12/10

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Great job done by Robert at West Herr Honda in Lockport. He kept me informed through out the day. He addressed all my concerns about recalls ,repairs and extra things that I needed done.

Paul took great care of my crv recall situation. Kept my informed on the situation and was very pleasant to deal with.