Used Honda Pilot SUVs for sale near Marblehead, MA

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

I had a lingering issue with my key ignition and the service representative was able to make an appointment for later in the day, communicated the problem and solutions to me clearly. Not only did the problem get solved, I was extremely satisfied with the overall service.

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

Chris Etheridge was exceptional, professional, listened, and made our sale smooth in little time. Those days of sitting in a dealership are over. Thank you Chris we look forward to working with you in the future and will give out referrals for sure.

I purchased a 2023 Hilda Pilot from the Honda dealership on South Boulevard in Charlotte. I was treated like family from the moment that I arrived up until the moment that I drove off in my new vehicle. The service that I received from the sales associate, Christopher (Chris) Robinson specifically was absolutely amazing. Chris exceeded all of my expectations even though I was apprehensive about buying a brand new vehicle at the time. Chris put my mind at ease because he knew every detail about the car and he weighed out all of my options in a simplified manner. I will be sending all of my family and friends to Honda for their next auto purchase because Christopher Robinson knows how to take customer service to the next level while making you feel like you have a dear and trustworthy friend for life.

Recently bought an Altima from Papa Nilo & he was the best! Great personality & extremely helpful. He made sure my car was everything I was looking for & drove off the lot the same day. Betweem him & Finance guy it's a definite a recommend!

Coleman and Kyle at Honda Hendrick were both amazing they really worked with us to get us the vehicle we wanted at the rate we were aiming for, I’m so very appreciative and would recommend them both to anyone looking for a new car.

Zhiwei was wonderful to work with, he went above and beyond after I went to several other dealerships. The experience of buying a car can be daunting but it felt like he truly cared.

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

I had a great experience purchasing my new 2025 Honda Civic from Nucar, after a few mishaps and misunderstandings with the online team Dave Belanger and the Manager stepped in to make everything right. From that point on it was a great experience and I highly recommend working with Dave for a 5 star experience!

Purchased a 2025 Honda pilot EXL it is so smooth. The 10 speed automatic works flawlessly if you’re in the market for a midsize SUV I highly recommend you take a look at the pilot.

This is the first Honda I have ever owned and will likely be the last as I expect it to out live me lol. We travel back and too from North Georgia to SW Florida and the car is so comfortable that I make the drive in one day. We get good gas mileage and the Pilot is a nice looking car with plenty of power.

We had a wonderful experience with our visit. Joseph P was great to deal with. In and out within 3 hours for a 10k checkup

Good Family car, spacious, smooth ride, fast, never had problems. Recalls had been taken care of. One of the best reliable car I’ve ever had.

Looked at a truck we were interested in on a Sunday morning with John Lewis and he made the sale and us driving it off the lot in the same day!! Great service as always

After long time researching to replace my 2001 Toyota Highlander, I came to decide on the 2019 Honda Pilot. The Car has a very good feel inside and it's very good looking outside IMO. Seats are very comfortable and AC works great (I live in South Florida). The car has 80,000 miles on it, and I already had to replace the Transmission fluid at 50k and I am due to replace it again on the next oil change. (I never EVER changed my transmission fluid on my 2001 - 289k miles Toyota Highlander). The radio issues did happen to us the first year but in the dealer they did a "system upgrade" and that solved the issue. We have driven the Pilot several times to NC, SC, TN, AL and other estates and so far it has been great. I was not expecting to have to replace transmission fluid so often but when replace the transmission works well.

Fantastic customer service. Tristan was great. Greg and even the GM, Armando. Highly recommend working with them. Last minute, we found a large scratch and they were actually embarrassed it had been missed. Jumped on fixing it and offered to deliver it to us when done. WOW factor!

This is a nice SUV that is not flashy, but it does its job carrying the people and running errands around town. It’s also nice for longer trips.

Service advisor Carlos, was very informative & helpful for my first maintenance service. Explain the service & added suggestions for the vehicle. Explained any additional costs that I added on and the time for the overall service was what I was given as an estimate.

The SUV meet all my family need with space, seating and tech that come from the factory are perfect for us. My wife works as an independent contractor she has a lot of equipment to move during the job hours. Picking kids from school after work work out perfectly without having to toll trailer around with her.

First time buying a car! Duarte made me feel so comfortable and walked me through the process. I really appreciate the fact that their salespeople aren't commission based. My experience here was better than at the nearby Honda and Subaru dealerships that I went to first - I waited so long there and was helped right away here! They got my business.

Great quiet comfortable road car. I commute between cities about 500 miles, and appreciate the performance, seat comfort, handling, quiet cabin, and decent mileage (about 32 at 70mph, about 29 at 80mph). Only hitch is the cabin controls being a reach from the drivers seat, and having to look over. Mine has a CD player which is great for books and music on the long drives.

Timely personable professional and prompt. Highly recommended. Will definitely be returning for all my automotive needs here.

Had everything I wanted in a car and more love driving my car now it’s beautiful, and reliable, wouldn’t change a thing. Define recommend to anyone

I bought a used car and from start to finish Danger was very helpful in completing the sale.

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

Amazing experience. I'd recommend anyone looking for a car to try CarMax first... There's zero pressure, tons of beautiful vehicles, and just an all around great place. Will definitely be buying from here in the future. They're willing to work with you if you don't have the best credit, and most importantly, they're just honest and transparent. Two very important things when spending tens of thousands of dollars. Put it this way, it was great enough experience for me to come online and leave reviews all over!

Great 3 row SUV.. Drives a bit heavier in feel than my Honda CR-V. good performance. comfortable seats, quiet while driving, 25 mpg on highway..

Great service. Bought a 2019 equinox in 2022 and been using them to service my car since purchase.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

Fine experience Alex today a carfive today at Carfive I Plaistow trading my car with them

The Pilot car is a reliable spacious family suv. Only annoyance is the lane assist appears to be too sensitive especially when driving windy 2 lane roads. Suggest change factory tires for snow driving as opposed to CR-V that held better on standard tires. Only minor complaints vehicle is a good pick.

Nice clean cars a pleasure to deal with and if anything major goes wrong with the vehicle you can bring it back to them and they will fix it

This car is a big step up from a Nissan Altima. Lots of space and the ride is smooth. The engine is a bit noisy when idle(clicking noise from the direct injection), and there's also a drone sound when acceleratinf beyond 60mph(not sure if this could be cause of the new tires or not), but other than those noises, it's a smooth machine!

The whole experience was very positive. All the people were friendly and professional. Have had the car now over a week. It’s everything that I hoped it would be.

This car is exactly what I needed for my family. It’s reliable and easy to handle on the road and has plenty of roomy to.

Great experience. There was absolutely ZERO pressure. The car was actually nicer than I had expected. 2014 MB convertible. Price was fair. Car needed an accessory and Mike was happy to get it and ship it to me. I highly recommend 110 Auto in Dracut.

We had an excellent sales rep (Marc)! He definitely understand all our needs, wants and went above and beyond with his professionalism! We’d definitely come back in the near future. Thank you Marc G!!