Used Honda passenger vans for sale near Massillon, OH

I purchased the vehicle sight unseen. I felt very comfortable with everyone I spoke or text too. I do not like the car purchase process however I would buy from them again even though they are in Ohio and I am in Connecticut.

An excellent comfortable kid hauler. Or if you prefer to haul a furniture it will get the job done better than a pickup truck. We love our Odyssey. This is our third Odyssey having owned a 2007. 2013 and now a 2024.

I kept getting emails to trade up so I called and told Kira my outback will be in for oil change later in the week and we can talk then. I was not looking to trade up I was happy with my outback that I bought off them 1 1/2 years earlier. After the oil change Kira and Adam looked at my outback and gave me a very good price so I order a new one. I order an Onyx Outback (Blue). It took about 6 months to come in and they stayed true to the price that was offer to me for the 2017 Outback! I had the 2017 for 3 days short of 2 years and about 26300 miles and they give me about $500 less then I brought it off them and I was given another good deal with my tires for the Onyx I like directional tires so to get the 5 new tires it cost me $5 plus mount and balance per tire so now I have the tires I wanted too! I was not looking to get something new but I'm glad I did I'm very happy with my new Onyx Outback and with buying experience! Thank You Adam and Kira! George

This is my second Honda Odyssey Elite having traded in my 2019 for a 2023. Why did I make the trade? I hadn't had any problems with my 2019, but the trade in value of my 2019 made the purchase of a 2023 a "no brainer". I had considered purchasing a Toyota Sienna Platinum because of the fuel economy. But the price of the Toyota was so much higher than the Honda, especially when you consider that the Rear Seat Entertainment System costs extra on the Toyota and dealers are adding premiums above MSRP. I calculated I would have to drive the a Toyota around 80,000 miles before I would actually begin saving money on gasoline.

My service rep, Hunter, was amazing. He came to my car and greeted me immediately. Everything was effortless. He was courteous, detailed and friendly. He made my experience. Oh, the mochas were great also. Nice touch.

The Honda Odyssey has held up well over the first 3 years I've owned it. It's quiet and comfortable with a good sound system. It can take corners almost as well as my high end sports cars. And, in V6 mode (not economy) it accelerates well. The only complaint is its accident avoidance system that slams on the brakes unnecessarily. If a car is a little too close behind, you may be rear ended. I liked the car so much, I bought a 2025 Honda Odyssey, too.

This was our first experience with Diehl Honda, & it was a good one. Katrina was very patient about answering all of our questions & explaining what all of the options were & how they worked. Great Job.

Its excellent for familys with kids!! u can remove the whole middle row too. Super comfy, love the 2nd row captains chairs. the tv is a life saver, and i would super recommend this! im a dad of 5 so its perfect. I only am rating this bcs i love odysseys and the seller is super nice. Have actually 2 odysseys at home!

I want to say my husband and I have purchased 4Vehicles here in the last 2 years and it has been our great pleasure to say they are the best !!! Our salesman Breeze he is extraordinary as well as all the staff ,very friendly and aim to please ….never been disappointing one time, they’re on top of everything I only have good things to say about them they have done as well and we will keep coming back for years to come !!!! And most of all they make buying a new car a great experience ! Happy customers 😊 The Cozart’s

Great car but serious security issues exist with the HondaLink app. Since I purchased the car over 2 months ago, I have been connected to someone else’s car. I can see their location, start their car, unlock and lock their car any time I please. I have confirmed this by doing a google search for their address and making personal contact with them since Honda said there was no way their system was functioning this way, so I had to spend time proving to them that indeed it does. Honda has been aware of this for 2 months and thus far has done nothing about it. I call them weekly or more often than that and yet still they do nothing about it.

Needed new battery. Because of model of car, extra labor is required to get to the battery and replace it. As a result Wiper blades also need to be re-calibrated.

Abe was amazing right off the bat. He had the van ready for me to test drive after communicating via email and coordinating a schedule around my little ones needs. We weighed options on models, colors, etc, and made my trade in experience easy peasy.

I had an exceptional experience purchasing my 2024 Tesla Model Y from Don Sitts Auto! GM Ed Tuma and the entire team treated me with professionalism, honesty, and zero pressure--something that's hard to come by in the car buying world. The team was incredibly knowledgeable about the Tesla. They made the entire process smooth, efficient, and transparent. The 2024 Model Y was in immaculate condition, and very fairly priced. What really stood out was the customer service--everyone I interacted with took the time to answer my questions, explain the vehicle's features, and make sure I was confident in my decision. No gimmicks, no surprises, just a great deal and excellent service. I highly recommend Don Sitts Auto to anyone looking for a high-quality vehicle and a dealership experience you can actually enjoy. I love my new Tesla and will absolutely return for future purchases!

Not a big fan of the breaking system which wears out the brakes if you follow vehicles close. Interior storage spaces are much smaller or non existent. Interior much more cheaply made and does not last nearly as long.

This was a great experience working with the purchase of my Durango. I was looking for weeks at the Big dealerships they would not deal on trying to make a sale. This dealership was friendly and made you feel welcome

We have only owned the vehicle for 3 days. But so far it seems like a great vehicle! Lots of room, comfortable, easy driving, lots of features including back up camera, passenger side cameras, and land departure warning system.

Words can’t even express how much I appreciated Mo at Great Lakes Honda West. He was not only super kind/funny but did not pressure a sale on me. He sat and listened to me and what I needed out of a car. If you are interested in a Honda vehicle I would 100% recommend Great Lakes Honda West and Mo.

This is our fourth and couldn't think of riding in anything other. Have spent ZERO on anything other than normal maintenance. Oil change, Tires, Battery. Love HONDA!

Adam is just a really nice man. There was absolutely no pressure. The transaction wasn’t the least bit stressful. They didn’t have the car I wanted in stock so they got it in on a dealer trade. I made one trip to the dealership, signed all of the paperwork, and drove home in the new car in less than an hour and a half.

This is the second Subaru I have bought from this dealer. The wife bought her Outback in 2015, and she is still in love with it. Due to physical issues, I needed a car that was easier for me to get into, decided to give the Forester a look and it was a perfect fit. I am also well pleased with the service dept and sales staff. Highly recommend Serra Subaru.

Love most things about this car but today's cars have way too many buttons and gadgets that aren't necessary - too distracting. This one hugs the road well, handles nicely, rides very comfortably. We've driven Honda's since 1978 and find them very reliable and trustworthy cars.

The dealer was personable and nice. He told me out on a test drive of the RAV4 XLE, which I came there for. However, I also wanted try a Honda CR-V. He said he had both. But I felt discouraged from trying out the CR-V when he claimed there was no comparison even Toyotas own website compares different vehicles by trim and specs. While the test drive went well, by the time I got home I was sore from the firmness of the seats and left a little underwhelmed by the drivability. When it came to the financing part, I told the underwriter I had a PAL through my credit union at a slightly lower interest rate than he could give me. But, he didn't really seemed inclined on letting me use it. He said they don't deal with outside lenders and he assumed once the credit union got all the facts or numbers, they the terms would change. I found that strange because I have used one before and why wouldnt he want me to at least try to lock in better terms. So his solution was to sign with one of the preferred lenders and make extra payments along the way to chip away at any negative equity and then refinance later. I still signed the papers because I wasn't sure what voice I had considering I really needed a vehicle due to the condition of my Audi. Now I'm stuck with the contract and a vehicle that I won't be surprised if it trade it in sooner rather than later, which says a lot of Toyota and their reliability in the long-term.

Great place to buy a car or truck. Friendly, honest and knowledgeable. My salesman Josh Stamps was great to work going over all the features of the trucks and various pricing. I would buy from them again.

My mom got this car and it is so cool. Very comfortable. I like how the seats lean back and you can lay down and relax!

Over the past 15 years, we’ve bought several cars from Dave Somerville, and we’ve sent countless friends and family his way. The few times we went elsewhere ended up being really disappointing experiences. Dave is a true professional. He listens, guides you through the process, and genuinely wants you to drive away with a car that’s right for you—not just make a sale. If you’re in the market, I highly recommend stopping by to talk with him. Be honest about what you want (and don’t want). Dave will go to bat for you and make sure you have the best experience possible.

Mo was incredibly helpful and efficient. I was treated with respect. I will buy from here again.

Great Dealership with the best Service Department. Jake is the best in his field in the Service Department. Love Serra Acura!!

I have been to many car dealerships but I have never been to one quite like this. The customer service was top notch! Tom Jennings puts more effort into finding you exactly what you want than anyone I have ever seen. His efforts are above and beyond. My experience at Ferris with Tom Jennings has set the bar pretty high for what I expect out of dealerships in the future. Overall, my experience was great! I felt like a valued customer even when I had chose not to make a decision that day.

This vehicle has been a great resource for a long time, lasted about 10-11 years, or longer than that. We had some issuues with the extieror body but yeah.

Shout out to Sarah Peters and Marvin Maffett for their exceptional customer service helping us purchase our replacement vehicle after our 2020 Passport was totaled in a rear end collision. Great Lakes Honda, under the leadership of Marvin Maffett, was able to locate a specific color/trim new 2026 Passport and Sarah Peters worked with us to navigate the waiting and purchase of the car as it moved through the transportation and delivery to the dealership. Sarah was extremely knowledgeable about the vehicle and made the purchase stress-free and we never felt pressured through the entire process. She was able to handle our last minute requests for accessories so the car was ready with everything we wanted at a very fair price. We researched nationally and were able to purchase the exact car we wanted at a price that beat dealerships from FL to Ohio. We would highly recommend Sarah Peters as a sales rep to help you purchase your next vehicle at Great Lakes Honda. A special thanks to Marvin Maffett for going above and beyond to ensure Great Lakes Honda could deliver the car of choice to its customer. 10 out of 10 service across the board from every employee we encountered throughout our buying experience!