I was searching for a used truck and I didn't have much credit history. Not only did they get me a loan without a co-signer, they also bent over backward to make sure that my first financed vehicle experience went smoothly. Everyone there is super nice as well as being helpful. I've worked at dealerships and spent time at others and no one comes close to the professionalism and hospitality of Rome pre owned. They are four hours away from me but I won't hesitate to buy my next vehicle there! Well worth the trip! Thanks again Matt!!!!
It was my first time buying a truck from the dealership and I must say the staff there could not have made it easier for me the people there were so nice and helpful they did not push me to get anything I wasn’t interested in I went there knowing what I wanted An they helped me get it A huge thanks to Matt an Jason for giveing me the best truck I ever got me an my family could not be happier
A great buying experience. From phone calls to e-mails to personal service this was a great place to but a car. Rhiannon and Matt were exceptional. Jason should be proud of his staff. great job, and thank you.
The crew was friendly and ready to help at any moment. I am very happy with my car and the work. The only complaint i have was trying to get the loan which wasn't there fault and they helped any way they could.
I had started to look for a car, was taking my time looking around when I suddenly needed a car after an accident. I had looked here a couple weeks before but the car I was interested in was gone so fast. They had just gotten in a car exactly like I was looking for. I was supposed to go look at it on a Saturday but unforeseen circumstances prevented me. Matt Gaetano emailed me about stopping by during my lunch hour that following Monday. They let me take it out for a test drive by myself, I loved the car, said I wanted it and Rhiannon said "sold". I didn't have to put anything down on it until I picked it up four days later. They took care of transferring my plate, contacted my insurance agent and got me a great financing rate. I love my car and if I find myself in need of another car, I most certainly will go to them again. And I recommend them for anyone looking for a preowned car to go to them.
This is my second time buying from this dealership. They are great guys to work with and there is no hassle or pressure to purchase. Once I found a car the purchasing element was easy and they were very cooperative. They take good care of their vehicles too!
I had a great experience with Jay. No hassle no haggle told him what I needed he got back to me quickly and we got my own daughter her first car. Was a great shopping experience pain free when buying a car is definitely a luxury. Thanks Jay
We travelled 200 miles to look at a used car. Thanks to Dominic and Carbone, it was worth the drive. The car was ready for us to see and test drive, Dominic was helpful and knowledgeable. We made the deal and couldn't be happier.
I want to express my sincere appreciation for our salesman Evan. I could not have asked for a more professional individual to assist with the purchase of our CRV. He's the type of sales person that everyone would want to have; someone who is polite and patient when you're a bit indecisive, informed about the vehicle when there's lots of questions and willing to work with you to make it happen. He truly would be the reason I would return to Carbone to purchase my next vehicle. Thank you Evan!
Best experience so far in buying a vehicle. Staff was incredible. Very helpful, not pushy and true to their word. Definitely will be buying from this dealership again. They were willing to go the extra mile!!!
My husband and I had learned about Carbone Honda in Yorkville from friends that had purchased two cars there previously. So on a whim as we were out in the area we decided to stop in and see if they had the 2018 LX CRV that we were thinking of buying. The salesman that we had was Carmelo Dainotto and long story short (Carbone had the CR-V on the lot) Carmelo quickly and easily made the deal that my husband and I were looking for. Good trade in on our 2015 CR-V and a good price on the new one. Bought the vehicle on Saturday and picked it up on Monday. The whole process went smoothly and easily.
MY SERVICE ADVISER WAS KEVIN. HE WENT OUT OF HIS WAY TO ACCOMMIDATE ME SO I COULD GET TO WORK ON TIME. HE GAVE ME A RIDE INSTEAD OF WAITING FOR THE SHUTTLE DRIVER. VEY FREIDLY AND PERSONABLE GUY. MY VEHICLE WAS READY AHEAD OF SCHEDULE. THANK YOU DENNIS I REALLY APPRECIATE THE GREAT SERVICE.
Would highly recommend. Dominic was very helpful, courteous, and diligent. We plan on purchasing our next vehicle here as well.
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