Used Honda SUVs for sale near Broadview Heights, OH

There was an issue that arose after having a wheel alignment performed at the dealership. Due to the hard work of Randy Maggio,the problem was resolved. Randy's commitment to customer satisfaction is a real asset to the dealership.

Had problems w/ battery draining at 17 months 22,000 miles. Then at 19 months 25000 miles, the audio unit needed replaced. While mine was In the shop, my service consultant had the same problem. Tow truck service told me they've had numerous calls on Passpotrs w/ dead batteries being dead more than once on the same vehicle. Hopefully we've got it fixed.

They were very nice great service and they worked with me to get my payment to a good amount

Roomy , great gas mileage. Only problem is loud road noise, sometimes problem connecting phone to radio. Heat and air work really good. Nice interior, window fogs a lot.

Words can’t even express how much I appreciated Mo at Great Lakes Honda West. He was not only super kind/funny but did not pressure a sale on me. He sat and listened to me and what I needed out of a car. If you are interested in a Honda vehicle I would 100% recommend Great Lakes Honda West and Mo.

Going into my one year anniversary with my 2023 CR-V Hybrid Touring and is still performing like is brand new. It's very quiet and it's giving me like 40 miles per gallon. I had a 2021 hybrid RAV4 and I am glad I traded in for my CR-V Hybrid. I really recommend the new CR-V Hybrid.

Friendly, professional and courteous. They motivated me to stop searching. I couldn't have asked for a better deal with my trade in. Very nice car! They hid nothing, treated me like an adult and trusted me. Great experience in a nice atmosphere. I would not hesitate to look for my next car first from them and recommend them to others in the same way.

Honda crv is good transportation. Honda makes terrible electronics. The information system is faulty The multifunction camera is crap If you just need to get from point a to b. Honda will get you there

Very accommodating. Attentive and was able to ensure I got a reliable car within my budget.

I have had several CRVs. I bought this one new in 2022 and love the mileage, the reliability and the look is good too for an economical SUV. My only complaint is that this hybrid does not have a spare tire and I am prone to flats so I was compelled to buy a tire and jack and put it in the back storage area which takes up considerable space. I am not willing to be out after hours with a flat only to have my AAA come and tow it due to not having a tire to put on the vehicle. My next CRV will not be a hybrid because of this issue. I can also say that my mileage has been reduced about 10 mpg after moving from the midwest to south Florida. I can only attribute this to having to use the AC on every trip since the climate is so hot and that is a bit of a disappointment. I used to get right at 40 or more mpg and now get around 30 mpg since the move. I am also glad to see the newer models got rid of the push button shift. It is very annoying in a drive through car wash because pushing the button into drive will not work unless you brake first and with a car directly behind you, it can be a dangerous situation to brake when a car is moving so close behind. My next CRV will have a spare tire and a gear shift in it! But otherwise my Honda has been a winner.

Just waiting for a file of the work performed to be emailed for my records regarding my car.

The vehicle is good in all categories. Which makes it great overall value. There are only 2 things I do not like. The Black card that does not consistently work to unlock the driver side door. The light option under the rear tailgate to unlock trunk with your foot. Otherwise I would of rated this SUV a 5 star vehicle.

My wife and I have had some bad experiences with buying cars in the past but our experience at Jay Honda was incredible. Not only did Tony Spitalieri and Rober Logan exceed our expectations but the rest of the Jay Honda team certainly earned our lifetime loyalty. We won’t shop anywhere else. And refer everyone we can to Jay Honda so that they can have the same great car buying experience we had. Keep up the great work.

Good handling car in all weather. Blind spots in back causes me to pay extra attention to people coming up on my sides. Great mileage if you avoid excessive speed. Quite riding vehicle.

Great service, answered all my questions, sales person was not pushy, let me make the decision.

Got our Sport Touring in May. Love it so far. Very comfortable, averaging around 40 mpg. Roomy back seat for seniors. Great on Interstate or around town

Lou was fantastic! A huge help! We left with exactly what we wanted going in. Everyone we came in contact with was great, and personable. We definitely know where we're going for all our car needs in the future!

I absolutely love this car. I traded my 2023 Subaru Outback Touring XT for this 2025 Honda CR-V Hybrid Sport Touring. I absolutely love the way it drives. I have had hybrids before from Toyota and they drive like you know they are a hybrid with noisy obnoxious engines. This car is smooth and has great road manners. It isn't a sports car by any means, but I love the way it drives. It is not your typical fuel sipping hybrid SUV. I would highly recommend this vehicle.

I want to say my husband and I have purchased 4Vehicles here in the last 2 years and it has been our great pleasure to say they are the best !!! Our salesman Breeze he is extraordinary as well as all the staff ,very friendly and aim to please ….never been disappointing one time, they’re on top of everything I only have good things to say about them they have done as well and we will keep coming back for years to come !!!! And most of all they make buying a new car a great experience ! Happy customers 😊 The Cozart’s

We did alot of research, and were still surprised by the design and quality. Beyond our expectations. Easy and supported sales and delivery. Love the car and the experience.

Love my Bronco so far . The staff was very helpful. They had a a lot of different options and the prices were very competitive. Will purchase my next vehicle there.

Our vehicle now has 150,000 miles. Its performing great. Pretty good gas mileage and has had minimal service other than routine. It does have a rattle when first starting car. We had that fixed ($800) but now it's back. Dang. The one exterior design problem we face is the latch for the rear hatch. The location is poor. EVERYONE tries to open the hatch just under the window where there is a cut out and has pulled off trim and messed with the back up camera. I've noticed that has been fixed on newer models. It does not seem to do really well in the snow due to the weight distribution. Even with new tires. But its been super dependable and has been our people and dog moving car for 10 years and has really held up well.

I?ve been going there since 2017 and has never been disappointed. They?re always so helpful! Rose is my sales person I usually work with.

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

My service rep, Hunter, was amazing. He came to my car and greeted me immediately. Everything was effortless. He was courteous, detailed and friendly. He made my experience. Oh, the mochas were great also. Nice touch.

We purchased a 2024 hybrid sport touring last July 2023. We had been driving a BMW X3 prior to this car. So far I really enjoy the vehicle. It is not a BMW in terms of handling and engine performance. The upside is hopefully it will not cost as much to keep on the road as the BMW. Also gas mileage is pretty amazing for a large vehicle like this. Most of the time we average around 40 miles per gallon around town and 35 or so as long as we're not driving 75 plus miles per hour. The Bose stereo system is great, better than the BMW in my opinion. Even though the sunroof is not panoramic we didn't open the BMW sunroof because if it broke replacing or fixing it would have been three plus thousand dollars!

Exceptional service dept! Quick to identify my issue and Quick to repair at a very fair price. Service manager took care of me personally and was very professional.

After researching every suv... And some hatchbacks, I decided that the CR-V Hybrid Sport L was the top of the class. Drove it... Bought it... Love it. Took it on a 12 hour road trip with 104 miles on it...not a worry or problem... Averaged almost 40mpg, too!

Mo was incredibly helpful and efficient. I was treated with respect. I will buy from here again.

Very smooth and fast car love it rims 21 inch as well and feel like driving a truck and very spacious inside ….. panameric roof amazing

Pat was our salesman and did a great job in helping us purchase a 2021 Chevy Blaser. The car was very clean and in good condition. The dealership was very helpful in the process and look forward to many years enjoying driving this car. Dave Anderson

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

Ean was our salesman and he was top notch, professional, courteous, and listened. Really earned our business and was a pleasure to work with him. So happy to have taken the drive from PGH. Well worth the trip. Thank you

A bit pricey and mpg declines much faster than expected. Takes awhile to get it back closer to advertised. Other than that,I have been happy with this vehicle.

Shout out to Sarah Peters and Marvin Maffett for their exceptional customer service helping us purchase our replacement vehicle after our 2020 Passport was totaled in a rear end collision. Great Lakes Honda, under the leadership of Marvin Maffett, was able to locate a specific color/trim new 2026 Passport and Sarah Peters worked with us to navigate the waiting and purchase of the car as it moved through the transportation and delivery to the dealership. Sarah was extremely knowledgeable about the vehicle and made the purchase stress-free and we never felt pressured through the entire process. She was able to handle our last minute requests for accessories so the car was ready with everything we wanted at a very fair price. We researched nationally and were able to purchase the exact car we wanted at a price that beat dealerships from FL to Ohio. We would highly recommend Sarah Peters as a sales rep to help you purchase your next vehicle at Great Lakes Honda. A special thanks to Marvin Maffett for going above and beyond to ensure Great Lakes Honda could deliver the car of choice to its customer. 10 out of 10 service across the board from every employee we encountered throughout our buying experience!

I traded in my 2021 Honda CRV, this 2023 CRV rides smoother and looks more pleasing to me. Good on Gas too! I live in the Poconos, some roads are not smooth this car drives over these roads and gives me a more comfortable ride.

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.

Took too long to get paperwork completed. Delivery of car confusing. Too long to service prior to delivery

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.