Used Honda vehicles for sale near Crystal Lawns, IL

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

My mom got this car and it is so cool. Very comfortable. I like how the seats lean back and you can lay down and relax!

Kamal was very friendly, helpful, and knowledgeable. He made the car buying process the best we’ve ever experienced. We appreciated how patient he was while we decided which vehicle was the best for us. We are very happy with our choice and the dealership is top notch!

Its excellent for familys with kids!! u can remove the whole middle row too. Super comfy, love the 2nd row captains chairs. the tv is a life saver, and i would super recommend this! im a dad of 5 so its perfect. I only am rating this bcs i love odysseys and the seller is super nice. Have actually 2 odysseys at home!

Eric was very helpful from the time I arrived until he handed me the keys to the car I purchased. He was very honest and easy to talk to while looking for options

This is my second Honda Odyssey Elite having traded in my 2019 for a 2023. Why did I make the trade? I hadn't had any problems with my 2019, but the trade in value of my 2019 made the purchase of a 2023 a "no brainer". I had considered purchasing a Toyota Sienna Platinum because of the fuel economy. But the price of the Toyota was so much higher than the Honda, especially when you consider that the Rear Seat Entertainment System costs extra on the Toyota and dealers are adding premiums above MSRP. I calculated I would have to drive the a Toyota around 80,000 miles before I would actually begin saving money on gasoline.

Earnest is a great guy. Very helpful and friendly. So nice he helped me with my first car

The only thing that I would say I do not love are some of the mitigation features that at times take away the control of the drive. We had one experience where it was a potential hazard. Apart from that we love the vehicle and the dealership that sold it to us.

I recently purchased a car from Gerald Honda in Countryside, and I couldn’t be happier with the entire experience. From the moment I walked in, I was greeted with professionalism, kindness, and a genuine commitment to helping me find the right vehicle. Kirk Drapp, my salesperson, was absolutely fantastic—knowledgeable, patient, and incredibly attentive. He took the time to answer all my questions, walked me through every feature, and made sure I felt completely confident in my decision. His friendly, no-pressure approach made the process genuinely enjoyable. A huge thank-you as well to Mike Bromer, the General Manager, whose leadership, transparency, and support made everything smooth from start to finish. Mike went above and beyond to ensure I received a great deal and had a positive, stress-free experience. I love my new car, and I’m truly impressed with the level of care and service I received. Gerald Honda in Countryside has earned my highest recommendation. If you’re looking for a dealership that truly puts customers first, this is the place to go! ⭐⭐⭐⭐⭐

My family of 6 has had this van from coast to coast and it has been a dream, haven't had one problem. We keep it maintained from the dealership, no electrical or mechanical problems at all. Highly recomended

I just bought an accord from the Honda Superstore. Overall a smooth buying process. The car is great as stated. Highly recommended for buying a new or a used car.

This is our fourth and couldn't think of riding in anything other. Have spent ZERO on anything other than normal maintenance. Oil change, Tires, Battery. Love HONDA!

Edit to prior review: We had an issue with a used CRV we bought there after a few days and had to bring it back but they did end up fixing it for us.

Love most things about this car but today's cars have way too many buttons and gadgets that aren't necessary - too distracting. This one hugs the road well, handles nicely, rides very comfortably. We've driven Honda's since 1978 and find them very reliable and trustworthy cars.

Favian Valdivia is a very kind and friendly person He takes the time to explain what is happening and what needs to be done ?

Not a big fan of the breaking system which wears out the brakes if you follow vehicles close. Interior storage spaces are much smaller or non existent. Interior much more cheaply made and does not last nearly as long.

Kevin the service manager is always the best. I truly appreciate him and his team!!

My daughter and I had a great experience with Dion Allen our sales representative. This was her first newer car purchase and it couldn?t have went more smoothly

We have only owned the vehicle for 3 days. But so far it seems like a great vehicle! Lots of room, comfortable, easy driving, lots of features including back up camera, passenger side cameras, and land departure warning system.

Exceptional experience. The entire staff is professional, courteous, knowledgeable, and efficient. Service is always completed in a timely manner. As an added bonus the technician sends a live video to the customer as he is performing the vehicle’s diagnostics.

An unforgettable experience to say the least. This is my 3rd new vehicle and by far the easiest and most hassle free. My salesman Marcin and manager Kenny went above and beyond for me to locate the perfect vehicle to fit my wants and needs along with staying in my budget. Jimmy also got me in and out with paperwork. Would definitely recommend all family and friends! Thanks Rizza GMC!

Needed key fobs replaced. They were ordered and came in within the next couple days. Scheduled the service appointment and all was completed within two days. Have received great service upon all my visits.

Kevin was phenomenal. Thorough,thoughtful and personable. Found me the perfect car and went out of his way to make sure all went well. Lisa was also great.

This is the best family car I’ve owned. The kids have their own entertainment while I can listen to my own music. Accessing the third row is no problem as the seat in the middle is removable and the pilot seats slide to the side, making it easy to get to the third row even when the pilot seats have car seats. It’s a wonderful car!

Terry and the rest of the team were so hopeful. I got my car almost two months ago and very satisfied with it. They mentioned to stay in our budget as well. Very friendly people

An excellent comfortable kid hauler. Or if you prefer to haul a furniture it will get the job done better than a pickup truck. We love our Odyssey. This is our third Odyssey having owned a 2007. 2013 and now a 2024.

Saleswoman was very helpful and seemed to enjoy her job Melissa guided me to the purchase of the car guite skillfully however the financing portion of the transaction was not to good I ended up financing a extended warranty that I will probably never use had I read the contract thoroughly I would not of accepted that extra warranty but I signed the contract so I will have to pay

Great vehicle! Gas mileage is amazing for an 8 passenger vehicle, love the cool box, love the blind spot camera, and the ride is very smooth. It's very safe too. When I was in a bad accident in my 2016 Odyssey my children and I came out with only two of us having minir injuries. Definitely recommend this van!

Good customer service From day one I go over there to buy a car they was good with me they help me a lot even after one week from heaven the car I go back to them the car was shaking need break They help me and fix the brake for me and check the car from A-Z thank you for a good customer service

Great car but serious security issues exist with the HondaLink app. Since I purchased the car over 2 months ago, I have been connected to someone else’s car. I can see their location, start their car, unlock and lock their car any time I please. I have confirmed this by doing a google search for their address and making personal contact with them since Honda said there was no way their system was functioning this way, so I had to spend time proving to them that indeed it does. Honda has been aware of this for 2 months and thus far has done nothing about it. I call them weekly or more often than that and yet still they do nothing about it.

Wouldn't do it any other way. I was very well treated and the buying process was quick and painless. The vehicle I liked was taken offline for 2 days until I was able to go to the dealer and test drive it. I thought that was a pretty nice feature.

Kudos to D'Arcy... my situation was a VERY unique. I worked with Diego and he was Awesome. I will recommend this dealership to everyone I know and everyone I don't know.. I look forward to working with you in the future. THANK YOU Darcy team

I saw a 2019 Honda Odyssey in the website of doc Paramus Honda in NJ and I saw the vehicle Saturday and by Monday Marc García and Wael were able to work with me and my husband to take that vehicle home even BEFORE seeing it. They were able to not let us go without knowing everything we need to know to make a decision. We are very thankful for all your help. This vehicle is a big asset and has more than expected and you guys made it possible, thanks!

This is our second odyssey, love the can with all the safety features. We have had great reliability, and now have just under 100,000 miles (99683) and have had only minor issues. Normal wear items plus an injector problem repaired under warranty. A few recall items ( door handles, back up camera fuel pump) all taken care of under warranty Love this vehicle, love it and will buy another when they redesign it. Rides very well, has a ton of safety features, interior is very comfortable. Highly pleased.