When things looked like they were not going to happen, Moe went that extra extra mile to make it happen...I know others were involved too.... It was a miracle that you all made happen....That shows me what kind of folks you are.
I was looking at a different vehicle to feel safe and comfortable on the days when I have a long commute. I have chatted with Mickey about all the things my perfect someday vehicle would have. After I had tested a different car Mickey called to say she had the car I really wanted. So I went to drive that car instead. Mickey had found the car I always wanted but thought would be be the next one. This is a car I will drive for many years. Mickey puts in all her effort for every customer to be sure they love the car and get a great deal. I simply can not say enough positive things about not only my experience but also the experiences that I witnessed my family receive. All top of the line.
I would recommend the sales associate I worked with --- who was actually recommended to me by a neighbor - the one who initially leased the car from had already left.
I took time to go ahead and meet the sales associate before this final visit and it since it was a lease return/exchange I knew what to expect. I did not find every associate (in the weeks before I turned in the lease) to be friendly or helpful.
- always timely
- great customer service
- offer additional services, but do not "push"
- consequently, I actually purchased weather tech mats for my car just because they gave me all the information etc., offered to do it then or I could wait if I couldn't afford it that day.
- love the car wash after service, very nice extra perk
This is the second Volvo I've purchased from Alan Byer motors and have no qualms in recommending his dealership, though I'm not a fan of auto dealers, to anyone! We traded a 2009 S-60 we purchased with the help of Debbie in on a 2016 S-60 - love those S-60's - all except too many bells and whistles for geezers to figure out. Some day my wife and I will figure out how to operate everything in this car. Great place if you're looking for a Volvo!
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