My experience was great. Friendly staff. Very considerate of my time and made the overall experience of buying a car at a dealership hassle free. Go see Miguel Olivas but from my observation all staff displayed a high level of Professionalism.
I usually hate buying cars. I saw a car I wanted online, and inquired about it. They told me the car was still there. I went to see it and test drive it. We spoke for about 15 minutes, settled on a price and went to finance. Whole thing went smooth and took about an hour and a half including the test drive. Very positive experience
I met with Anthony Ridgeway at Bravo several months ago and after a test drive I decided which vehicle I wanted. It was not available at the time so Anthony and folks at Bravo ordered in exactly what I was looking for. It sure is nice to get exactly what you want with no compromises. What a great dealer to buy from at reasonable prices. No regrets at all from buying local!
In my opinion the buying process is too long. It took 3 hours and I left without setting up on star or Sirius/XM because I had other things I had to get to. Miguel my salesman was very helpful and courteous. I would definitely work with him again. My Onstar and satellite radio are having issues and still not working yet. But the dealership is working with me to resolve those problems. Five days after my purchase one of my tires needed to be replaced. It was defective. The dealer didnt have one in stock so I purchased one from a tire shop and turned in the receipt to the dealer. They are supposed to be sending me a refund for that purchase in the mail.
I had a great experience at Borman, I saw the vehicle I wanted and that's exactly what I got at a great price. Larry "Larry the car guy" was an outstanding car salesman as well as his finance team. He was very knowledgable about his inventory and polite. I am going to reccomend to all family and friends.
As a part of a repair, a new door was installed and painted. Additional areas were painted but unfortunatley flaws in the paint were apparent within days. I took my vehicle in several times for the imperfections to be repaired. They claimed that they buffed the area but the appearance continued to deteriorate to the point where flecks of paint were falling off of the door. The previous (manufacturers) paint job lasted in excell of 10 years without these issues. The did not resolve the issue even thougth is was still under warently and they were informed of the issues promptlly after initial repair. I had 3 other repairs that I was happy with but I will not be returning as this was the most costly repair with the least acceptable results.
I researched trucks and what features I wanted. Frank M was my sales man, I gave him what features I wanted and what my budget was. Frank never forced me to spend more then I had and worked with me. He found me a truck and let me test drive others just to make sure I was getting the truck I wanted. After I test drove, the finance department worked with me to get the truck within budget. It was a great experience. I recommend going with Frank and the fiance department at Borman to get your next car.
by Juan & vicky Rodriguez. from La Mesa New Mexico.
April 4, 2018
Our sales person " vanessa moreno" was very professional. She did all in her experience to meet our needs in finding the car we were looking for. She gave us several options from different males and models until we found our new 2018 honda crv. We're definitely going to recommend borman autoplex & specifically her as their sales person.
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