Used Hyundai SUVs for sale near Innsbrook, VA

I had a very positive experience working with Richmond Ford West and, specifically, Derrick Pulliam in the purchase of my Ford Bronco Sport. I wasn't intending to purchase a used vehicle, but 2023 orders are so delayed in their production that I decided to look for a used one with low mileage. This dealership is a couple hours from my home, and it was fantastic being able to negotiate a deal entirely via email, when a lot of other dealerships only wanted to entertain in-person conversations. In a single day, I had the price agreed to and financing in place with only two, brief phone calls required to complete the financing portion. Upon picking up the vehicle, Derrick went over all the features and ensured the paperwork was ready to go. Given the car is certified pre-owned, I noticed about 10 minutes into driving it home that there was a small crack in the windshield. I called Derrick and he had me send a photo, agreed I could get it repaired local to my home, and mailed a check to reimburse me. I also discovered that the rooftop antenna was missing to which Derrick was very responsive and worked to ensure that I would be reimbursed for the purchase of a new one. Derrick was always responsive and courteous in his efforts to resolve these small issues, even after the deal was completed. I have no hesitation recommending this dealership to others, and I intend to consider it for my future purchases, even though it isn't the most convenient location to my home. It's getting harder to find pleasant and attentive customer service, and I found it well worth my trip.

I was the original owner of this car and it was an amazing vehicle. Was my favorite vehicle I have ever had! My needs changed so I moved onto something different. This car was very loved and very much taken care of and whoever buys this, is getting one heck of a vehicle!

Chris Paulk is a very comfortable, relaxed, non pushy sales person that answered every asked question very professionally. He addressed all of our needs and requested repairs to the buying process of our used MKX. We love our vehicle and recommend Chris's professional salesmanship to any body who would be interested in purchasing a new or used vehicle from Richmond ford / Lincoln. A goes out to Chris Paulk

I have owned over 10 different midsize SUVs from the Mazda, Blazer, Highlander, land cruiser, and others. I have found that the palisade is by far the best I have ever. Now, if I could just figure out all of the electronics available, I would be very very happy.

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

The only problems I’ve had were computer issues and battery problems. Hyundai took care of my concerns and replaced my battery and updated my computer. I have 30,000 miles on my car and I LOVE IT. I HIGHLY RECOMMEND HYUNDAI PALISADES to anyone looking for a luxury and a dependable car.

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

best car so far Decent mileage on fuel 18.5 local driving have not been on any long trips Will install hitch soon Got hitch from E Trailer.com

Thanks for good customer service Mr. Jackson nice clean lobby cold water and drink machine, Also for show me around to the lobby area coffee and drink and snack area

Just be aware that if you buy a white one that Hyundai had a problem with the paint just flaking off. On the roof of my car which is white, I have big strands and strips of paint coming off and the car only has 20,000 miles. They covered it under warranty for 10 years but it's just a hassle.

Nathan provided excellent help, as well as the finance advisor, Robert. GREAT cars, great prices, no haggling or kicking tires - just a very welcome experience.

I would recommend Sheehy Ford Midlothian and the sales team. Sandra Bigham took the time (and several test drives) to find the F-150 for me. Good follow up and not a pressure sales experience which I appreciate as a customer. Thanks Sandy and the team at Sheehy!

I get made of a bit because the Kona is supposedly an "Old Man's" car... but that's what makes it exceptional: reliability, good bang for the buck, and attractive- yet understated looks. It's been perfect for me!

My wife and I just bought our 3rd vehicle from Quincy at Virginia Auto Select. Quincy is a great salesman and even better person! He let us test drive 3 vehicles before we chose our 2020 Toyota Camry. I traded in my 2019 Dodge Challenger that I had purchased from him about year and half ago. They gave me really good deal on my trade in. Blake gave us several options on the monthly payments. They make car buying stress free and enjoyable. My wife and I will return for our next vehicle purchase.

Our Kona SE is a beautiful car both outside and inside. It rides beautifully . This is our first new car in 21 years. It was an excellent choice. .

VERY pleased with their service department .. Charles does a great job. Tom Jones.. Ford Maverick

Currently own a 2018 Santa Fe Sport base model and now has 115k miles on it. I have know major issues a d maintenance cost have been reasonable. I hope to get another 115k off it.

Great service!! Never had a problem with the whole experience…they make you feel like you’re family!!! That’s very important..,never a rush…they explain everything in detail which is important

Absolutely love purchasing this car I love the interior and how it drives and love the color of it it’s my dream car very satisfied

I came in looking for f-150s, specifically one that could haul my horses/trailer. I was met with an extremely knowledgeable staff who walked me through the whole process. I was in and out in less than 2 hours. The entire shopping experience was done on an ipad, so we built the deal together. Will totally come back even though I am a 2hr drive away.

I have owned or leased about 12 new Hyundais and about 40 new cars in my lifetime. As I am getting on in years and don’t drive that much I think this will be the last car I will own. That said, I am more satisfied with this car than I have ever owned. The only thing that I am not happy with is the push button transmission. I much prefer the conventional shift lever. If something should happen to this car, I would replace it with another exactly like this one. A niggling point is the placement of the charging pad. It is easy to lose something down there but can be retrieved with a shop vac. No big deal.

This is the second car that I have bought from Jay at Whitten brothers and have had nothing but great experiences. We own two Jeeps and love them both. I would highly recommend the dealership and Jay to anyone who is looking!

Bought it use with 70k miles on it recently. I looks almost showroom new. I figured if it hasn't gone bad yet, I should have no major issues. I love the tech and comfort and gas mileage is so so, but you can't have everything and at the price of 16K it was well worth it. Love this car and hope to get a good 200K miles out of it. One note is that it never left flordia so it didn't get all that salt from the roads in the winter. After looking at the new ones, I'll take the 2022 over the 2025 or 2026 any day!

Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!

The Good? Getting great gas mileage if you can stand to resist the fast lanes! The Bad? Push Button CVT transmission The Ugly? While engaging from Park to D or R, the vehicle tends to drift before engaging or requires multiple attempts to work! Dealer says they know about the problem but cannot do anything about it until a recall notice from Hyundai’

Bought the 2.0T AWD new in April of 2017. It's still a fine ride today. Oil changes, one coil & one set of brakes and one set of good tires. Handles good in all conditions and comfy leather interior. I've looked around to replace it and I'll hang on to it. After all, it has a CD player in the dash and compass on the rearview mirror. It drives great around town and can 'haul xxx' on the freeway.

We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!

Great everyday ride. Not a sports car by any means but has features that no other suv in its size and price can match. Leather seats are uninspiring - suggest they go synthetic with a nicer look and feel. Acceleration of hybrid is very good and appreciate no CVT tranny - prefer the traditional 6speed and front/back drive with no electric motor separately motoring the rear. This is my wife’s car and 2nd in 2 years - upgraded to the hybrid limited because the base engine is a dog and gets terrible mpg.

My experience at this dealership wasn’t too bad, if you have patience for the people there An the staff you should be good. I got there at 1:30pm an since I didn’t schedule I had to wait but it was only for like 15mins or so till I saw a sale rep. 1:50pm they called me to talk to a sales rep, got my 13 Honda Civic appraised, waited 25mins for them to approved it, then went to the lot picked out my car I wanted. 20mins went back we talked numbers An gave them my down payment An was out in like 45mins after signing an them washing n vacuuming your car, you have the keys An you out the door!! I definitely recommend Marlo if you ever go to this car max. It goes by pretty quick in my opinion, don’t let this other reviews discourage you.

Good gas mileage. Turbo model is peppy & surprisingly responsive. All wheel drive great in upstate NY winters. Very comfortable interior, enjoyable to drive, especially long trips.

Has a great experience with Honda during my recent service visit. Mike, my service representative was very attentive to me and the needs of my CRV.

Nice looking vehicle goes good in the snow but the 2.4 liter motor is junk I had to get mine replaced overall very reliable suv.

There are some things worth noting. Gas mileage is not great. No where near what it says. Controls are hard to navigate and confusing but I love the phone, GPS, ride, Sirius and other safety features.

I have a 2023 Hyundai Santa Fe 2.5 turbo. I have driven this vehicle for 22500 miles with absolutely no problems rides great and gets 30 plus miles per gallon highway

Very professional and took good care of us and all of are needs have been met

I am definitely satisfied with my 2011 Sante Fe Limited 😁 I have exactly 195404 miles on it, no warning lights are on, and it’s super fast for a mid sized suv. Tomorrow will be the ultimate test I’m driving from California to New Orleans Tomorrow almost 2000 miles 😳😩so I will be back with another review once I reach my destination.