Used 2018 INFINITI Q50 for sale near Pasadena, CA

Drives and handles very well on the road. The only surprise was during purchase. I expected it to have a Bose sound system like my G35 had, and the automatic front seat and steering column. On my G35 these two systems moved in unison and had memory for the position of the seat and steering column that could be set for two different drivers. The only other thing is the absence of a spare tire. Those run flat tires ride very hard and are not cost effective for owners.

The car is great everything about it but the entertainment system is garbage. It’s costing me over 3 grand to replace it. It just stop working. And from doing my research the company knows that this a PROBLEM. And theirs no help for me as a customer. I love my car but 3 grand for a radio is ridiculous. Infiniti should replace all radio systems for free or have some type of copay.

Owned this Q50 for a couple of years. It handles well and gets me the looks that I like. I keep my cars impeccably clean so that I get complimented on the looks of my car a lot. I got the 2.0T, it has adequate horsepower for running on the highway and passing but gets me great gas mileage on my trips. This is my 2nd Infiniti and I think I will always choose the brand.

I wrote an earlier experience and I gave it a 1 point. Well the manager call and it changed everything. I tried removing my comment but it will not let me for some reason so I wanted to do an update. August 9, 2024 By Carlos from Pomona, CA Ford Chino Hills: I wanted to express my gratitude for your recent assistance in addressing the issues I encountered at Chino Hills Ford. Initially, my experience did not meet my expectations, but your proactive approach and dedication to resolving the situation made a significant difference. When you reached out and took the time to understand my concerns, it was clear that customer satisfaction is a top priority for your team. Your prompt actions and thoughtful solutions turned my experience from a challenging one into a highly positive one. I truly appreciate the extra effort you made to ensure all my needs were met and that everything was handled to my satisfaction. The improvements made have greatly enhanced my overall impression of Chino Hills Ford, and I am now very pleased with both the service and the outcome. I commend you and your team for the professionalism and commitment to resolving the situation effectively. Thank you once again for your exceptional support. I look forward to continuing my relationship with Chino Hills Ford and will be sure to recommend your services to others.

The 18 Q50 is the favorite car I've owned. It is top of it's class in performance. All wheel drive system works great in winter. My only complaint about this car is the size of cup holders, which is trivial.

Very responsive and utterly reliable. Lots of power. Excellent life saving safety features. Comfortable to drive. The longer I have it the better it works and the better I like it.

I was running late past there closing time. They were very gracious and waited for us. Very nice to do business with.

My experience was amazing my Salesman Erick went over and beyond to get me in the vehicle I wanted for sure will be back

I called the dealership and spoke to Gary Koch. I found him to be very personable and knowledgeable. We discussed the online price and agreed to purchase the car. I am not local and handled the preliminary paperwork over the phone. Once everything was confirmed I booked a flight and Gary offered to pick me up. I was in and out of the dealership in less than 90 minutes. Gary made the car buying process super easy and enjoyable. I also received an exceptional deal.