Used INFINITI QX60 for sale near Summit, IL

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

Today I went in for an oil change for my mom , and I talk to the manager about light grinding noises that I heard when my mom was turning only. Firestone told her she needed brakes and the manager Tony had my mom‘s car pulled up on the lift, and the brakes were fine, but when the mechanic was taking the wheel off, he noticed that there was some play and it turned out to be a wheel bearing. If you’ve ever seen anyone with a wheel that fell off their car on the highway. That probably would’ve been my mom because she Hand some teenager at fire stone Check it out telling her she need brakes. It didn’t make any sense because she just did her brakes like 12,000 miles ago. Always get a second opinion..

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Alec Olney is the best salesman! He helped get my mom into a car she loves and he made the process so fast and streamlined!

Jamie was a very great sales man. He took care of my grandma and worked with her. Very patient and helpful. ⭐️⭐️⭐️⭐️⭐️

Very informative and attentive, excellent customer service. Mike told me what time my truck would be ready and kept his word. Trustworthy!

Very professional and courteous sales staff. Some behind the scenes issues with info I'd received by email being incorrect, but it was solved quick enough.

Bought this vehicle for my use. Out beloved Tahoe come up with a check engine light and we decided not to spend money on an older vehicle. Our DIL did some searching and found this one for us to check out. It looked like it came off the showroom floor. Even it was 5 years old it was immaculate and the maintenance records were maintained. I’m so impressed. In my seventies I feel like I’m driving a sports car. So much different that driving the large SUV but still has a third row of seats when needed and plenty of room for luggage and/or packages. Couldn’t be happier. Even my husband will use it instead of driving his Dodge Ram.

I want to note this dealership as one of the best, with flexible prices and professional staff. I especially want to note sales guides: Agnes Landowski and Dennis Azarov. They have proven themselves not only as good advisors in financial matters but also as experts in the technical features of cars.

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

10/10 service! they always take great care of me no matter what service i come in for.

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

This is the 2nd time we’ve worked w/Mitch and both have been a great experience. He’s very helpful thru the entire process

Vehicle meets and exceeds expectations. Very quiet, virtually maintenance free with the exception of the passenger side seat heater. We are working with our Dealer to resolve.

I must say that my experience buying a new Jaguar at Motor Werks was wonderful. I have bought a lot of cars over the years. So many in fact that I would consider myself an expert at buying a car. So I know what to look for. I have been in a multitude of dealerships over my many years of buying cars and I know where and where not to buy from. You can take my word for it. From the management on down the ladder - these guys are good honest people. They worked with me. They listened to everything I said and we made a great deal for both of us. A total win win. There are plenty of Jaguar dealers to choose from and I am sure that most of them are great. But my money is on Motor Werks and I would not hesitate to buy from them. Jeff Swift was my salesperson. He was knowledgeable and easy to deal with. A real nice guy! Raul Tomsa was the manager who assisted in making the deal happen. He was equally knowledgeable and willing to work with me. James Russo handled the business transaction and he was top notch as well. The facility was beautiful. The entire operation was smooth as silk. I have zero complaints. Just keep doing what you are doing. A

In winter , the windows freeze. Once you roll the windows down they stay locked down. To roll them up , you have to pull up with your hands. Sometimes that trick works and other times not. Transmission jerks when you try to change gears from start to the 2 nd gear The side mirrors are smaller limiting the view particularly for the rear side view

Favian Valdivia is a very kind and friendly person He takes the time to explain what is happening and what needs to be done ?

I bought my 2020 QX60 June 2023 with 12K miles on it. Wanted something a comfortable ride and plenty of seating since I now have custody of my two grandchildren. This vehicle has been great with no repair issues at all. Gives the kids plenty of room in the back seat. Love the leg room up front along with the heated seats. Would highly recommend

John along with his team and MW Infiniti were great to work with. John was very knowledgeable and made the process and my decision any easy one to make.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I purchased my QX60 from Hanania Automotive Group. It was the best experience everyone was professional and helpful. They made my experience worth coming back.

Purchased my second car from Haus of Imports. They took care of me and my family both times and always got a great car. Highly recommend this dealer

This rig is tight and comfortable as xxxx. It drives tight and handles like it is nobody's business. Yea it does not have remote start and navigation system. I just have to get a 2019 Infiniti pure base that is. I did not pay attention about those amenities. It is not a big loss. You can get a navigation sysem for nothing. And remote start in the winter time I suppose can a be a great thing to have. As you can warm up your car before hand. I guess it is not the end of the world. But the rest this behicle is cat's meow.

I had such a great experience at Auto Select Sales and Rentals! The staff was super friendly and really took the time to help me find the right car. No pressure, just honest advice and a great selection of vehicles. My car was in excellent condition, and the whole process was smooth from start to finish. I really appreciated the transparency with pricing—no surprises! Definitely recommend them if you're looking for a new car or a rental.

A couple of reasons I gave it a four rating is that the paint seems to peel at the least nick and one of the recalls gave me pause about the R&D of Infiniti.

Excellent service….. nice car with good condition and god price…Thank you Premier auto work….👍👌

This car is perfect for my family enough space and my husband has plenty of leg room.. plus we have a entertainment system in the car perfect for the grand kids for our trips!, absolutely love it

Great customer service.Thank you Fil, Greg and Ulises for making every step as easy and hassle free as possible,Quality vehicles at reasonable prices.

Great car, but would be better with more options for the instrument cluster display. Very smooth ride and good features. Plenty of cargo space. Love it

Wouldn't do it any other way. I was very well treated and the buying process was quick and painless. The vehicle I liked was taken offline for 2 days until I was able to go to the dealer and test drive it. I thought that was a pretty nice feature.

Awesome car. Worth the money. There are many alternatives in this level but I believe I made the right decision. Would buy again in a heartbeat

Fantastic service from start to finish. Zee was extremely helpful and professional, and I’m very pleased with my purchase. Highly recommended.

Bought this vehicle in 2014 and started having minor problems but due to wear and tear,but had an major accident and even no one got hurt due to support bar . But no air bags deployed . Very concerned.

Overall, a smooth and enjoyable car buying experience. Kelvin was super helpful and guided me to the perfect car for my needs. Highly recommend

Overall value is great. Very luxurious interior only downfall is that the car does not have Apple CarPlay Smooth ride and handling. Great styling and interior space.