Used INFINITI cars for sale near Des Plaines, IL

Today I went in for an oil change for my mom , and I talk to the manager about light grinding noises that I heard when my mom was turning only. Firestone told her she needed brakes and the manager Tony had my mom‘s car pulled up on the lift, and the brakes were fine, but when the mechanic was taking the wheel off, he noticed that there was some play and it turned out to be a wheel bearing. If you’ve ever seen anyone with a wheel that fell off their car on the highway. That probably would’ve been my mom because she Hand some teenager at fire stone Check it out telling her she need brakes. It didn’t make any sense because she just did her brakes like 12,000 miles ago. Always get a second opinion..

After visiting a different dealership where we felt completely overlooked, working with Ali was a breath of fresh air. From the moment we pulled into the lot, Ali greeted us warmly with a smile and a genuine sense of welcome. His approach was never pushy—instead, he was thoughtful, patient, and fully committed to understanding our needs. Ali took the time to truly listen and provided us with a personalized selection of vehicles that matched our preferences and priorities. This saved us an incredible amount of time and helped us focus on what really mattered. He was also impressively organized, having paperwork ready in advance and maintaining excellent communication every step of the way. What stood out most about Ali was not just his knowledge of the vehicles and their features, but the way he worked to ensure we received the best overall value. He proactively reviewed all available incentives and savings opportunities, including several we weren’t even aware existed. He took the initiative to ask meaningful questions, like our professional backgrounds and ownership history, which led to valuable savings we wouldn’t have discovered otherwise. Ali’s service was sincere, thorough, and above all, customer-centered. He made us feel like we had someone in our corner, advocating for us—not just trying to make a sale. That level of care and integrity is rare, and we’re incredibly grateful for it. We wholeheartedly recommend Ali Abdullah to anyone looking for a car buying experience that is honest, efficient, and tailored to your needs. He made a potentially stressful process feel easy.

After spending time with the 2024 QX80 Sensory, I’m comfortable giving it a five‑star rating—not because it’s perfect, but because of how well it delivers on the things that actually matter in this segment, especially at the cheaper real‑world transaction prices these typically sell for. The build quality stands out immediately. Material quality, fit, and finish are all genuinely impressive, and even after 30,000 miles the cabin remains tight with very few creaks or rattles. That’s something I can’t say about several other luxury brands I’ve owned, including BMW, Mercedes, and Cadillac, which tend to develop interior noises far earlier. On the road, the QX80 excels at what it’s built for. The ride is extremely comfortable, highway noise is well controlled, and the 400‑hp V8 provides smooth, effortless power. It’s a relaxed, confident cruiser that makes long family trips easy. The interior is spacious, the leather is high‑quality, and both the interior and exterior design have a clean, upscale look. Fuel economy is average for a large V8 SUV—nothing surprising there. The real drawbacks come from the dated technology. The infotainment system feels behind the times, and features like a head‑up display or massaging seats simply aren’t available. The front seats could also use more side bolstering for better support. Even with those shortcomings, the overall package is strong. When you factor in the typical selling price—often well below MSRP—the value becomes even clearer. You’re getting a large, comfortable, powerful, and well‑built luxury SUV that prioritizes reliability and long‑term durability over chasing trends. It’s not perfect, but nothing in this class is. What the QX80 does, it does exceptionally well, and that’s why it earns a full five stars from me.

The work was done well and quicker than I thought. I've come rely on their service department and have been their customer for many years

Me comuniqué con Wendy Soto para saber detalles de algunos de sus carros que tiene en el inventorio, ella es una persona que supo contestar todas nuestras preguntas no hemos encontrado nuestra mejor opción pero estamos en comunicación con ella. E igual que todo el team de el dealer, Shaw una excelente persona…. Esperemos que ene futuro ya encontremos nuestro vehículo

Excellent experience with Doug and the whole team here! I knew what I wanted when I came in and they helped me find the right car at the right price! I would recommend them to anyone!

Vehicle meets and exceeds expectations. Very quiet, virtually maintenance free with the exception of the passenger side seat heater. We are working with our Dealer to resolve.

Went in looking for a used Honda Civic hatchback and Jessie came in helped me out. He went above and beyond for us cool guy and great car salesman. Got it done quick and went home with what I came in looking for, quick and easy thanks to that man. Everyone in there is great overall experience 10/10!!

I bought the car recently. I would recommend if you want a nice interior and don't need all of the fancy tech that are in the newer rivals. I like the off road capability as we drive on the beach a lot and occasionally have to drive on some tougher trails. The comfort is really good though not quite as good as the new GMC Yukon Denali with the air suspension. The interior is reasonably plush but not as nice as the Navigator. It is just a step above the new Expedition or on par with the Yukon Denali. The main reason I bought the QX80 was for its off road capability. We have already done some moderate off roading and it performed flawlessly. The power is adequate. Not fast, but plenty for almost everyone. The only complaints are that the transmission is a bit lacking on gears.

Alec Olney is the best salesman! He helped get my mom into a car she loves and he made the process so fast and streamlined!

I am satisfied with the service here at Berman. When you arrive the personnel was there to greet you and ready to assist of whatever problems in your vehicle. Mr. Javier Anaya was the one who entertain me of the service that I need and I am very satisfied with the kind of service tha he did. Two thumbs up for him. Then the waiting area was very pleasant to. They serve coffee for free and a wifi to which is really great. I love it when I am there. Thank you Nissan Berman.

My experience is good but I’m looking for car is hai price But staff is very good and great response 👍

So far I'm in Love with the Car. Comfortable Tight Vehicle. I gave the Cadillac Escalade a try for years and they just simply disappointed me . QX80 is a winner.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

Tyler was incredibly knowledgeable while assisting me with my search. I can't thank him enough for the time and patience he gave me. If all sales staff at INFINITI Hoffman Estates are like Tyler, I would highly recommend this dealership to anyone interested in purchasing a vehicle.

I had such a great experience at Elite Motors. Carl and Michelle were very helpful and the entire team was excellent as well. Highly recommended to everyone.

Drove nissans and Toyota my whole life..I was looking for an armada but got the luxury version instead which is the QX80. Very luxurious in and out my only gripe was the infotainment which is severely outdated with no android auto or Apple car play. still this big girl has plenty of power and the V8 is intoxicating lol which I'm loving. THIS truck isn't meant for fuel economy, if you want that, get a hybrid. Very reliable and luxurious. Hermosa Blue is plainly gorgeous for this truck.

John was very professional with his work very specific about what my car needs and understanding on what we needed to get done to keep my car running well.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

Dan Basic & his team provide an exceptional experience. The Rogue that I purchased is our family’s 5th car from this dealership. Won’t go anywhere else for lease or purchase. Special thank you to Alyssa & Austin for their professionalism & patience.

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

Jamie was a very great sales man. He took care of my grandma and worked with her. Very patient and helpful. ⭐️⭐️⭐️⭐️⭐️

Joey was extremely helpful! the team at Zeigler Chevrolet was on point, thank you to Joey, Geio, Rick, Lawrence, and Mike. my wife and I left with a great car and even fantastic deal. Thanks everyone!

I just purchased a Infiniti QX 60 from Motor Werks in Barrington, IL. This will be my third purchase from this dealership and my second experience with Mark Smith my salesman. Mark Smith and Lorena Mena the sales manager make car purchasing a enjoyable experience. No pressure whatsoever and after negotiating a fair deal I drove home in my new car. You would be extremely hard pressed to find a more reputable and honest dealer. No hidden fees and the whole process was completed in about an hour. If you are looking for a new or used Infinti let Mark help you with your search. Tell Mark that Kevin sent you!

I stopped in because my turn signal was going rapid, I figured it was out. Happened to be next door at the gym so I came in. It turned out they were out of my bulb but they did a great diagnostic and a car wash, everyone was friendly and efficient. Turn signal worked when I left, maybe a short? Anyway, I’d come back when I’m ready for a trade in, nice showroom too!

The Very Best experience EVER purchasing a car. My sales representative is the best. He was professional, kind, honest, patient and the list goes on! 10,000 stars would not be enough to award him!

I have been a Jeep owner for a few years now but wanted to switch to another brand. Ricky Espino and Lorena Mena were very knowledgeable, patient, and helpful. They made sure I was 100% convinced and that the vehicle had everything I was looking for. They took me every step of the way in the purchase of a 2024 Mazda CX50. I am very satisfied with my purchase and would highly recommend getting a car from this location.