Used INFINITI cars for sale near Franklin, CT

Thanks to CarMax services Team I can now relax and drive my car. They were so helpful and I trust them will never ever ever go to any dealer for my car repair. Special thanks to Carolyn for being so nice and understandable.

Vehicle meets and exceeds expectations. Very quiet, virtually maintenance free with the exception of the passenger side seat heater. We are working with our Dealer to resolve.

I worked with Holly and she is absolutely amazing. She really cares about me and it really shows.

After spending time with the 2024 QX80 Sensory, I’m comfortable giving it a five‑star rating—not because it’s perfect, but because of how well it delivers on the things that actually matter in this segment, especially at the cheaper real‑world transaction prices these typically sell for. The build quality stands out immediately. Material quality, fit, and finish are all genuinely impressive, and even after 30,000 miles the cabin remains tight with very few creaks or rattles. That’s something I can’t say about several other luxury brands I’ve owned, including BMW, Mercedes, and Cadillac, which tend to develop interior noises far earlier. On the road, the QX80 excels at what it’s built for. The ride is extremely comfortable, highway noise is well controlled, and the 400‑hp V8 provides smooth, effortless power. It’s a relaxed, confident cruiser that makes long family trips easy. The interior is spacious, the leather is high‑quality, and both the interior and exterior design have a clean, upscale look. Fuel economy is average for a large V8 SUV—nothing surprising there. The real drawbacks come from the dated technology. The infotainment system feels behind the times, and features like a head‑up display or massaging seats simply aren’t available. The front seats could also use more side bolstering for better support. Even with those shortcomings, the overall package is strong. When you factor in the typical selling price—often well below MSRP—the value becomes even clearer. You’re getting a large, comfortable, powerful, and well‑built luxury SUV that prioritizes reliability and long‑term durability over chasing trends. It’s not perfect, but nothing in this class is. What the QX80 does, it does exceptionally well, and that’s why it earns a full five stars from me.

Knowledgeable and helpful sales person along with all staff including service personnel. I would highly recommend.

I bought a Fiat 500x from this dealer. They gave me excellent service and Alex J was a very knowledgable salesperson. The car is top quality, smooth driving, and very well crafted.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

In winter , the windows freeze. Once you roll the windows down they stay locked down. To roll them up , you have to pull up with your hands. Sometimes that trick works and other times not. Transmission jerks when you try to change gears from start to the 2 nd gear The side mirrors are smaller limiting the view particularly for the rear side view

Great experience, respectful, worked with me. Made it easy! Thanks Rick, the Jeep is awesome!

Bought this vehicle in 2014 and started having minor problems but due to wear and tear,but had an major accident and even no one got hurt due to support bar . But no air bags deployed . Very concerned.

Very fair and reasonable. Easy salesperson to deal with. Very knowledgeable.

Goran and Brandon at Orlando Infiniti are the best sales people and general sales manager. They are a pleasure to deal with this is my 10th lease with this dealership. They are amazing very knowledgeable and always willing to help.

Fun to drive only problem is the outdated infotainment system. i havent had any other issues with it. good if you know how to use the dual clutch

Purchased a 2016 bmw 228i in Sept of '21. I've had this for 2 years now, and NO ISSUES! 2 weeks after I purchased the car, the front brakes didn't sound right. They replaced the pads and rotors, at no charge! A relaxed and exellent experience.

This car have meet my needs their's plenty of room for my Grandchildren and I even taught my oldest one to drive in it great car

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...

Owned a G35x, 2 37x, and the Q40. All were identical. Fast and nimble...all wheel drive. 328hp....torque was great. Tight handling. Infiniti had a winner and have not replaced it.

Ed was very helpful and informative. Helped me with a lot of stuff. Didn’t feel pressured to buy anything and answered all my questions

For a luxury vehicle I cannot understand the low quality paint and glass on this car. Also having to manually fold in side mirrors? Why? Paint and windshield badly pitted.

I just picked up my new car at CarMax of Hartford and, I have to say, this was the best car-buying experience I have ever had. I had found a Ford Explorer that I wanted to see on their lot. I put a hold on the vehicle on their website, very early in the morning. By 9am the same morning, I was contacted by Rocco Toce, the most awesome sales person around. I have bought many vehicles through the years and he is the top of the list! We went to look at the truck and he had it clean and ready for us to test drive. We loved the truck but it just didn’t have all the options that we were looking for. I found the exact Explorer we wanted in New York and Rocco jumped right in to help us transfer the vehicle to Hartford. I have to admit, it IS a leap of faith to pay the transfer fee upfront before even seeing the vehicle in person. Rocco jumped in and took over. He spoke to the other CarMax and had them check every part of the vehicle out. I felt very comfortable after he called and told me the truck sounds good. My Explorer made it to Hartford very quickly and Rocco immediately checked it out and let us know it was perfect! I went to see it yesterday. It was beautiful and in the best shape. Rocco took us through the entire car and never rushed us through anything. He sent our Explorer to detailing while my 2009 Silverado was appraised. I received a fair price for my trade and the deal was smooth and handled professionally by the staff. I’m pretty sure I have not had a better car buying experience. Rocco and the team at Hartford CarMax could not have done more to make our experience the best. I did a ton of research about CarMax like I’m sure everyone does. I drove over an hour to work with them and I am so glad I did. We walked out of there with a great, shiny Ford Explorer and the greatest car buying experience!

We just bought our 2017 Infiniti qx50 less than a year ago I love this car great performance great interior night sound system I will recommend it to anyone it's a luxury small SUV

I am so pleased with this truck and this is the 3rd one that I have purchased from this same dealership. The staff really went far and beyond to find me the exact model that I want.

Mark M is hands down the best service advisor. Takes care of me every time. Upfront with cost impact and time impact. Service is top notch, definitely what you pay for.

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

I have a 2012 Infiniti g37 journey that I purchased with 66,000 miles on it in 2022 and would gladly purchase this vehicle again today if I were searching for a reliable vehicle!! One thing that I love is the performance and the quality build!!

Bought remotely from a couple states away. Opted to arrange my own financing. Ken & Joe were very patient, holding the vehicle (with minimal deposit) while lender rqmts. for availability of funds were met. They made it EZ. An all around awesome experience! When I went to get the vehicle I purchased, the only distraction was their impressive inventory!

I recently purchased a 2025 Infiniti QX80 at an excellent price. Even at full price, it offers good value in the full-size luxury SUV market. After one month, here's my assessment. Strengths **Styling**: The QX80 features elegant exterior and interior design that outshines most competitors. The Navigator's redesign was disappointing, while the Wagoneer lacks refinement. Only the Escalade matches its presence, though with a more aggressive look. **Value**: Infiniti's current market position creates pricing advantages. Feature-for-feature, the QX80 is thousands less than competitors across all trims. **Powertrain**: The twin-turbo 3.5L V6 delivers smooth power through a 9-speed transmission. I'm averaging 20-21 mpg in mixed driving (better than EPA estimates), though it requires premium fuel. **Comfort**: Ride quality and noise isolation are excellent for a body-on-frame vehicle. The air suspension mitigates most harshness from the 22" wheels. **Handling**: It drives more like a midsize SUV, handling mountain roads with unexpected confidence. Only the pricier Escalade V offers better dynamics. **Space**: Dimensions match standard Navigator and Escalade while exceeding the Lexus LX. The third row comfortably fits adults with easy access, and cargo space is generous, especially with seats folded. **Towing**: All models can tow 8,500 pounds, above segment average. Only Wagoneer models with Hemi V8s offer more. Weaknesses **No Homelink**: Inexplicably lacks the standard garage door opener system. Instead uses "myQ," requiring compatible equipment and Wi-Fi. It works roughly 20% of the time for closing, 50% for opening. **Missing Trailer Brake Controller**: Despite strong towing capacity and pre-wiring, it lacks this essential safety feature that the cheaper Nissan Armada includes standard. **No Rear Sunshades**: A premium family vehicle should include this feature, common in less expensive SUVs. **Limited Storage**: Few interior storage options beyond a modest console and small pass-through. The Autograph trim's "cool box" reduces console space by half while offering minimal functionality. **Software Issues**: I've experienced two significant electronic failures already. Once, the infotainment rebooted while driving. More concerning, at 1,200 miles, the dashboard, HVAC, and air suspension failed simultaneously—a potentially dangerous situation. Uncertain Factors **Reliability**: Infiniti typically outperforms Nissan, and Japanese production suggests quality. The VR-series engine appears promising, but competitors have documented issues too. Air suspension systems generally develop problems after several years. **Resale**: Likely below Lexus but competitive with Navigator and slightly below Escalade. Verdict I'm satisfied with my purchase, especially given local dealership availability and favorable pricing. The electronic issues create some concern for long-term ownership. For shoppers prioritizing style, value, and driving dynamics who can accept some feature omissions, the QX80 deserves consideration in this competitive segment.

I had a great experience with this car dealership – Jason was knowledgeable and helpful, and the process was smooth and efficient. He went above and beyond.

IF you want to take a powerful car on a smooth ride, buy this car. It is so luxurious and has almost every bell and whistle I can think of. The value was great. The dealership not so great, but, I love my new car. It is so spacious and almost no detail went unthought of. Definitely a 5 of 4.9. The only thing I don't care for is the shifter doesn't make sense. Why is the Park setting a button while the shifter is separate. It should be the regular shifter. Doesn't make sense to me at all. That's the only complaint I have. But in time, I'm getting used to it.

Easy scheduling process, check-in, and service completion per usual. Secor does a great job