Used INFINITI SUVs for sale near Easthampton, MA

Shannon has always been wonderful to deal with and very knowledgeable. There is always an appointment available when I need one. While I have a dealership closer to home, I am always willing to travel about 45 minutes away from home.

Service was very professional. Shannon’s attention to detail and her attitude towards her clients was outstanding.

I am so pleased with this truck and this is the 3rd one that I have purchased from this same dealership. The staff really went far and beyond to find me the exact model that I want.

I bought a 2013 VW CC Sport from them. I am from Binghamton, NY & this car was located at their showroom in Hartford, CT. I saw this car?s listing online and immediately liked it but wanted to test drive the vehicle before putting down my money. I had arranged for my own finance so needed the purchase order for this vehicle. They agreed to give me the purchase order if I put a refundable deposit of $500 on my credit card. I agreed to that. So I put my paper work in order and drove down with a friend on Saturday to their showroom. The condition of the vehicle was good just like I had imagined from the pictures. I took a test drive. The gentleman who was with us on the deal was knowledgeable & helpful. I noticed that above the front passenger headliner there was some black smear. I pointed out this to the salesman & he took care of it immediately. Also the engine bay & the underside of the vehicle looked dirty as if it was not washed so they gave the car a complete rewash before I left. I was unclear on how I would be able to register a CT dealer plate vehicle in NY State. I was told that I would be getting NY plates which I did. Only place where the dealer needs to improve is communication. I had no clue what was going on with my registration & upon calling/emailing I just got the answer that ?A third party company is taking care of it?. This is my first car in this country and it should not be assumed by dealer that everyone knows the process of buying a car over here. It is nice to maintain some transparency during paper work as I am paying for that service as well. Now I got the plates from DMW NY however I never got the title for my car. Upon asking the dealer, they say they mailed the title directly to my finance company and it?s normal. Here?s the thing, my friend got his car a week later mine, went through the same finance company as mine and he got his title from the dealer (different car dealer). He just made sure he added the finance company name as a lien holder on his car?s title & mailed a copy for their record.

I have a 2023 brand new off show room floor an my windshield has been leaking water from outside when it rains extremely hard outside had to take it back within 1 month of having it an they kept it for 70 + they replaced the windshield only for it to happen this year again this is not a good look for infiniti the service department say my car is the 5th car to have issues with water leaking from windshield

I live in a different state and I wanted to buy this particular car without even seeing it in person. I had some contact with a salesman but I asked foe a walk around and that never happened. So why put it on a national stage.this would have been an easy sale. Kinda of left me standing...I assumed they were in the business to sell cars..very disappointed 😞..

Bought this vehicle in 2014 and started having minor problems but due to wear and tear,but had an major accident and even no one got hurt due to support bar . But no air bags deployed . Very concerned.

Daniel Morrow was my advisor, he was very helpful, no surprise costs. Everything was done to my advantage.

One of the smoothest running cars I’ve ever driven. Smart styling and easy handling. Has all the features, amenities and upscale options ones finds distinctive and comfortable. Infiniti did a good job o this one.

I purchased a 2009 Nissan Rogue on 10-11-12. It was an easy, actually fun experience. The sales man was not pushy, it was an easy process and everyone was very helpful. I love my new car. I would recomend carmax to anyone who wants a stress free car buying experience.

Goran and Brandon at Orlando Infiniti are the best sales people and general sales manager. They are a pleasure to deal with this is my 10th lease with this dealership. They are amazing very knowledgeable and always willing to help.

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

So far so good...Still getting to know my new car. Will be driving it around town and can really see the ride. Wish my trunk space was a little bit larger...

i bought a 2011 ford fusion and i love it the car is black on black its super clean and it drives like its brand new

Purchased car with 50,000 miles on it now have 131. it's decent gas mileage. has ample power. I even towed a trailer 5x8 up hills for 13 hours with no problem. I have a big German Shepherd who fits in the backseat fine and still have room for storage behind the seat. I enjoy having a roof rack to be able to put a box on top when I'm traveling if needed. would recommend this car as a used car it's a 2012 with a V6 the only repairs I've done is both fuel pumps oil cooler and radiator other than standard maintenance tires and brakes and oil changes.

This was the best car buying experience I've ever had. Salesman John Woodman and John Mirow in finance are extremely knowledgeable and thorough. Not pushy. I never felt pressured. I highly recommend Suburban Subaru! Ask for Woody in sales, and John in finance.

For a luxury vehicle I cannot understand the low quality paint and glass on this car. Also having to manually fold in side mirrors? Why? Paint and windshield badly pitted.

Went in to look for a used car. Salesman was not pushy. Found what I was looking for and immediately walked us out to the car and offered a demo ride. Also offered to get another one I was potentially looking at shipped to local dealer for my review. I did not purchase from them but based on my experience I will definitly go back in the future.

We just bought our 2017 Infiniti qx50 less than a year ago I love this car great performance great interior night sound system I will recommend it to anyone it's a luxury small SUV

Outstanding service from the staff at Hoffman Nissan. The communication was clear and timely and they were great fixing the issue on my car

Lee Maloney was extremely helpful in getting us a new vehicle on a tight timeline.

It’s a great car however I do not feel like “things are conveniently “ located. When driving, I struggle with finding the defroster, or adjusting the entertainment system. Perhaps with more time, I will get used to it.

Service Technician named Phil was great as was his staff and staff of Harte Infiniti. Service was performed as scheduled, great to see a lot of service techs working. Phil explained what services were performed, and just as importantly, what not performed as that type of service wasn't needed at this time.

I love this car; has everything I want in an up scale cross over. The sales staff was great & the car met everything I asked for. Great dealer support

Service was great with service writer Tomy brother he explained all the services in details Look forward to return for service at harte infiniti great customer service Thank you Tomy

I've only had mine for 3 weeks, however I am loving it, it rides smoothly, it has all the amenities you'd want. Heated and cooled seating and steering, plenty of leg room in the front and back , adjustable back seats that move forward and recline fully. A large cargo trunk area. Run flat tires are standard. Sun roof, and incredible sound worth bose speakers

I had a great experience with this car dealership – Jason was knowledgeable and helpful, and the process was smooth and efficient. He went above and beyond.

Brought Q50 in for engine check issue. Chris was fantastic. Was very knowledgeable and explained the problem and apprised me of recommended maintenance items. Repairs and maintenance were first rate. Everything was made convenient.

Highly recommend ! They know what they are doing Hasan Ferhat Hakan thank you guys I purchased 4 cars from them and they always so helpful

This SUV met all my needs regarding styling, safety and pricing. I did a lot of research on Infiniti because I have a Nissan Pathfinder as well. The buying process was the easiest I’ve ever done.

This dealership will go above and beyond to make you a happy customer.From dealing with Yasmines professionalism in the sale,contacting my insurance company,registering my new used car.Luis’s professionalism and knowledge in the financing process.Joe Tramuta’s running of a professional,clean non pressured dealership and getting my vehicle delivered home. And Damien,Phil and his team in service going above and beyond in correcting some minor hiccups with my vehicle. I would absolutely check this great dealership out if your in the market to buy a new or used auto. Wonderful experience treated like family.Thankyou All So Much

I recently purchased a 2025 Infiniti QX80 at an excellent price. Even at full price, it offers good value in the full-size luxury SUV market. After one month, here's my assessment. Strengths **Styling**: The QX80 features elegant exterior and interior design that outshines most competitors. The Navigator's redesign was disappointing, while the Wagoneer lacks refinement. Only the Escalade matches its presence, though with a more aggressive look. **Value**: Infiniti's current market position creates pricing advantages. Feature-for-feature, the QX80 is thousands less than competitors across all trims. **Powertrain**: The twin-turbo 3.5L V6 delivers smooth power through a 9-speed transmission. I'm averaging 20-21 mpg in mixed driving (better than EPA estimates), though it requires premium fuel. **Comfort**: Ride quality and noise isolation are excellent for a body-on-frame vehicle. The air suspension mitigates most harshness from the 22" wheels. **Handling**: It drives more like a midsize SUV, handling mountain roads with unexpected confidence. Only the pricier Escalade V offers better dynamics. **Space**: Dimensions match standard Navigator and Escalade while exceeding the Lexus LX. The third row comfortably fits adults with easy access, and cargo space is generous, especially with seats folded. **Towing**: All models can tow 8,500 pounds, above segment average. Only Wagoneer models with Hemi V8s offer more. Weaknesses **No Homelink**: Inexplicably lacks the standard garage door opener system. Instead uses "myQ," requiring compatible equipment and Wi-Fi. It works roughly 20% of the time for closing, 50% for opening. **Missing Trailer Brake Controller**: Despite strong towing capacity and pre-wiring, it lacks this essential safety feature that the cheaper Nissan Armada includes standard. **No Rear Sunshades**: A premium family vehicle should include this feature, common in less expensive SUVs. **Limited Storage**: Few interior storage options beyond a modest console and small pass-through. The Autograph trim's "cool box" reduces console space by half while offering minimal functionality. **Software Issues**: I've experienced two significant electronic failures already. Once, the infotainment rebooted while driving. More concerning, at 1,200 miles, the dashboard, HVAC, and air suspension failed simultaneously—a potentially dangerous situation. Uncertain Factors **Reliability**: Infiniti typically outperforms Nissan, and Japanese production suggests quality. The VR-series engine appears promising, but competitors have documented issues too. Air suspension systems generally develop problems after several years. **Resale**: Likely below Lexus but competitive with Navigator and slightly below Escalade. Verdict I'm satisfied with my purchase, especially given local dealership availability and favorable pricing. The electronic issues create some concern for long-term ownership. For shoppers prioritizing style, value, and driving dynamics who can accept some feature omissions, the QX80 deserves consideration in this competitive segment.